hi, after a month of searching and reading i ve finally decided i ll buy Sager NP5790-S Eilte from XoticPC.com, but before I place my order (at the end of august), I need to know several things - preferably from Justin (xoticpc.com).
1) I am in USA only for few months, then I ll be moving to Europe (Czech Rep. - Prague), so I am a bit concerned about warranty. Do Clevo laptops have any service centers in middle Europe (which one is the closest to Prague?) Is the warranty a global one? If so, I guess in case of a problem (defective component), the only thing I could do is to send it to the service center and wait till they send it back. Any idea how long this can take?
2) Where can I download up to date drivers for this laptop? Cant find anything on www.sagernotebooks.com.
3) I heard that xoticpc.com offers sataisfaction guarantee, what does this comprise of? Is it somehow connected with the 5 stage testin gi i saw on your website? Do u check for dead pixels before u ship the laptop? I wont order any OS - do u preinstall your own OS and do the testing and then format the HDD again? The tests are pretty importnant to me, cause I ll be leaving USA and dont want to find out on plane that some of the components dont work as should.
4) Do I void the warranty if I replace HDD or RAM? In case some of it was defective througout the time - and i wanted to replace it myself and not wait for the Clevo service (to keep the warranty in case ie. some other - not replaceable by me - component became defective)?
5) I can see there s a special promotion on Sager NP5790-S Eilte - will the price change anyhow till the end of august - and how long does it usually take to deliver the laptop - I live in Maine currently.
6) Can I order also an european power brick (along with the american power brick)? Do u have the possibility to order one?
Okey, this is all, I hope someone answers my questions, cause these questions are the only thing hindering me from ordering.
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Justin@XoticPC Company Representative
Zury, please email me at [email protected] and I would be happy to answer all of your questions. Or PM me your email address and I will shoot you a reply
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I too am interested about the whole warrenty thing as well as I rather 7950 GTX over a 8700m to tell the truth and I hate the fact Rock UK is charging £100 more for it.
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Justin@XoticPC Company Representative
Please email me at the address below and I would be happy to answer your questions
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I did too
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Agent CoolBlue Notebook Deity NBR Reviewer
Justin may or may not answer on the weekends. Take a look at their business hours.
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I really don't know the time difference, but I'll wait till tomorrow either way.
Want to order Sager NP5790 from XoticPC.com, but first few questions.... for Justin
Discussion in 'Sager and Clevo' started by zury, Jul 28, 2007.