This has turned into a thread about how good Sager/Clevo is...
As for this life thing, I am a new untested model with an unknown mtbf. Although I did have a defect that caused over voltage, but that is under control now.
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I can fully understand if there was a legitimate complaint, but it seems the OP is angry about getting dealt some bad luck. I can't say I wouldn't be frustrated, but there's also the reality of what it is.
Mr. Fox likes this. -
All electronics are subject to failure. The likelihood of failure is probably greater with high-performance laptops. What matters most is how the warranty service and support is handled when you do have a problem that needs to be taken care of. It should be a swift and painless fulfillment from the customer's perspective. If there is something legitimate to complain about, it would be poor service rather than poor components. To buy an expensive high-performance system and not purchase the longest extended warranty possible is rolling the dice. I have no experience with Clevo support and warranty service, but as long as they do a great job and take care of business swiftly when you need to use it, that's what truly matters. When any manufacturer gives you a bunch of excuses and it takes a lot of rigmarole and waiting to get stuff fixed, that's a real problem.
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My sager 8130 is the first sager I bought. The only component that failed was the fingerprint scanner. My speakers seem to be going bad too, but this is still the best laptop I've had so far.
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If you got the carbon fiber skinning, you can be sure that it will come loose somewhere. Mine is coming loose from under the monitor where the hinges are and I barely even move it anywhere. Other than that, cooling seems perfect. It'll be even more perfect once I get the Thermaltake Massive TM in March. I'll probably need a replacement for something around the 10 year mark. But it is not impossible to have a machine running for longer than that without a hardware issue.
Warning: Sager / Clevo
Discussion in 'Sager and Clevo' started by Phillbspeed, Jan 5, 2014.