The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Well this is inconvienient...(p650se headphone jack)

    Discussion in 'Sager and Clevo' started by SpartanVXL, Sep 12, 2015.

  1. SpartanVXL

    SpartanVXL Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    1
    Trophy Points:
    5
    G'day all, received my Sager np8651 on Thursday and had a smooth ride in setting it up with win7, drivers and steam etc. on Friday. Great machine and performance, everything running fine so far. Got audio drivers set up and headphones working fine in the main audio jack. Played a decent amount of HotS before shutting the machine down and going to sleep.

    Woke up this morning and unplugged the machine to browse reddit etc. on the couch. Watched some twitch with the headphones before deciding to take a shower. I leave the laptop on the coffee table and come back 20 minutes later, by this time the machine has gone into sleep mode. When I try to watch another stream I find that the audio has gone silent.

    So far I've done all the usual diagnosis and it looks like the jack is not transmitting any more. I've check my headphones with another device, checked with other earphones, checked with and without the realtek audio drivers but no dice.

    The jack is still active as whenever I plug something into it both Realtek and M$ default drivers will see something is plugged in but trying to play anything or ping using the sound bar won't make any sound. The only thing I haven't done yet is to open up the case to check the jacks physically, which I will do later on today.

    Right now I am using the Front speaker jack (the one with optical light) for audio and it works along with the mic jack but it's a real bummer to get a brand new laptop and have the audio jack stop working after 3 hours of use. I would send the machine back but the cost of shipping just for this problem is an annoyance, not to mention the time it would take.

    Anybody have any ideas to try out before I have to consider repair/return?
     
    SpartanVXL, Sep 12, 2015
    #1
  2. Xercaium

    Xercaium Notebook Guru

    Reputations:
    10
    Messages:
    55
    Likes Received:
    12
    Trophy Points:
    16
    Open up Hotkey (Control Center) and change headphone mode to Direct while having your headphone plugged in. It should now be working and should now switch to Direct automatically when you plug in you headphone.
     
    Xercaium, Sep 12, 2015
    #2
    Mr Najsman, Bullrun, Meaker@Sager and 1 other person like this.
  3. SpartanVXL

    SpartanVXL Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    1
    Trophy Points:
    5
    WOW Thank you so much. I didn't have HotKey installed since the default fn keys were working fine by default but as soon as I installed it the audio jack started working on the restart.
     
    SpartanVXL, Sep 12, 2015
    #3