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    What does Sager do with returned systems?

    Discussion in 'Sager and Clevo' started by Noctilum, Jul 30, 2008.

  1. Noctilum

    Noctilum Notebook Evangelist

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    I am referring to systems that are returned within the 30 day no questions asked time period. I am sure some are returned with no problems, some may have cosmetic damage or some just may need to have a part replacement. Any type of outlet?
     
    Noctilum, Jul 30, 2008
    #1
  2. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    I'm sure it must be very rare cases where systems are actually being returned.
     
    Prasad, Jul 30, 2008
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  3. wywern209

    wywern209 NBR Dark Knight

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    they eat them for breakfast! :D LOL they probably refurbish all of the parts incase a customer calls for any replacements.
     
    wywern209, Jul 30, 2008
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  4. Noctilum

    Noctilum Notebook Evangelist

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    Perhaps that's true, but I'd still like to know if the systems are resold at all (not to those who are expecting a new system but to those who want to save a few bucks).
     
    Noctilum, Jul 30, 2008
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  5. enonem12

    enonem12 Notebook Enthusiast

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    i returned my sager notebook. i'm pretty sure they re-use it....or at least put its components into a new chasis
     
    enonem12, Jul 30, 2008
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  6. Shyster1

    Shyster1 Notebook Nobel Laureate

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    They may also simply kick them back to Clevo, who may, for all we know, resell them in some other part of the world.
     
    Shyster1, Jul 30, 2008
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  7. Xirurg

    Xirurg ORLY???

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    i was wondering too-why dont they have an outlet?and i have another,even better,question-what is AW doing with so much number of returned m15x if they dont have an outlet? :rolleyes:
     
    Xirurg, Jul 30, 2008
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  8. Bog

    Bog Losing it...

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    As someone above said, most makers probably keep the parts in inventory for repairs, or they pass them on to be sold in other markets.
     
    Bog, Jul 30, 2008
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  9. Nirvana

    Nirvana Notebook Prophet

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    Assuming Mr.A returned his system because of problem 1 and Mr.B sent his for fix because of problem 2. AW would simply give Mr.A's to Mr.B. Now for Mr.B, problem 2 is gone but the new problem 1 showed up.
    Ask MrDJ, he experienced this.
     
    Nirvana, Jul 30, 2008
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  10. dtwn

    dtwn C'thulhu fhtagn

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    To answer Xirug's question. AW actually has an outlet on Ebay.

    http://stores.ebay.com/Alienware-Outlet/Home.html

    How did he find out it belonged to someone else, Nirvana?
     
    dtwn, Jul 30, 2008
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  11. Nirvana

    Nirvana Notebook Prophet

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    different chassis with different name plate.
    Also AW had never put m9700, m9750, m15x for outlet. maybe not even m7700
     
    Nirvana, Jul 30, 2008
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  12. dtwn

    dtwn C'thulhu fhtagn

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    Man, talk about covering tracks.

    I've never seen the M9700, M9750 or M15X in outlet. Might have seen the M7700. Usually there aren't many choices though, especially among laptops.
     
    dtwn, Jul 30, 2008
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  13. MrDJ

    MrDJ Notebook Nobel Laureate

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    i was wondering too-why dont they have an outlet?and i have another,even better,question-what is AW doing with so much number of returned m15x if they dont have an outlet?

    as Nirvana stated, i returned my m15x for a new motherboard and while it was there they also changed the chassis.
    when i received it back i had a name plate for astec solutions ltd. who are a large IT company.
    now why oh why didnt i send them an email :D :rolleyes:
     
    MrDJ, Jul 30, 2008
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