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    Where to buy Clevo/Sager spare parts in Europe

    Discussion in 'Sager and Clevo' started by cyrusza, Jul 4, 2015.

  1. cyrusza

    cyrusza Notebook Enthusiast

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    Hi guys,

    I bought my W230ST some time ago, from a reseller that disappeared from the radars. I need now a replacement for my palmrest and my cpu heatsink fan. I wrote directly to Sager and they bounced me to some Clevo support services based in Europe, but I got no answer from them...

    Is there any reseller out there that is willing to sell some spare parts? If not a reseller there's any chance to get this spare parts somewhere else?

    Thank you!
     
    cyrusza, Jul 4, 2015
    #1
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    MrDJ, Jul 4, 2015
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  3. cyrusza

    cyrusza Notebook Enthusiast

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    Thank you. I already contacted the addresses in the first link, but I'm still waiting for an answer...

    In the second site I can't find the spare parts I need for the W230ST :(
     
    cyrusza, Jul 4, 2015
    #3
  4. clevo-extreme

    clevo-extreme Company Representative

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    We can help you... pls for message.
     
    clevo-extreme, Jul 4, 2015
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  5. XMG

    XMG Company Representative

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    A new C-cover (which is the palm rest and touchpad) will be around £25 and the heatsink, which is all in one so will cover the GPU and CPU will be approximately £12. That's roughly €35 and €18.

    Be aware that the palm rest is a separate part to the black underside fo the chassis and it's a bit of a tricky job to do.

    If you don't have any luck with a reply from the service center directly, please feel free to contact us directly sales @ mysn.co.uk or pm me and I can get the parts sorted out for you and get you a shipping quote depending on the destination country :)
     
    XMG, Jul 5, 2015
    #5
    steberg likes this.
  6. cyrusza

    cyrusza Notebook Enthusiast

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    Hello clevo-extreme and XMG thanks for helping. I did not receive any reply from the support so I will contact you.

    Thanks for the prices. About the heatsink, what I really need is the fan (because of the rattling issue mine has). Is the fan included in the heatsink package? I wrote you by mail as per your advice.
     
    cyrusza, Jul 6, 2015
    #6
  7. XMG

    XMG Company Representative

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    Hi

    Email received :) You can buy the fan separately if you wish, no need to buy a new heatsink as well unless you need it. We will clarify over email, you should have a reply shortly.
     
    XMG, Jul 6, 2015
    #7