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    Why My w740su's Toucpad Never Works

    Discussion in 'Sager and Clevo' started by Helang, Nov 13, 2013.

  1. Helang

    Helang Newbie

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    Windows 8.1 could recognize it correctly
    04.PNG 05.PNG
    I tried drivers from synaptics and the official manufacturer site, but none of the drivers active the touchpad.

    I install the drivers offered by clevo but still not work.

    04.PNG 05.PNG
     
    Helang, Nov 13, 2013
    #1
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    hi
    is it turned off by the shortcut keys?

    try Fn + F1 most clevo's have this combo but not sure about your model. check the user manual.
     
    MrDJ, Nov 13, 2013
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  3. Prostar Computer

    Prostar Computer Company Representative

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    Is that Windows 8.1 or 8 in your screenshot?
     
    Prostar Computer, Nov 13, 2013
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  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    does that make a difference Prostar as me know diddly squat about windows 8 :)
     
    MrDJ, Nov 13, 2013
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  5. Prostar Computer

    Prostar Computer Company Representative

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    There have been some driver refreshes for 8.1 and some bugs have come up here and there since people started jumping on board.

    So it might. ;) If so, it would be good to know so we can look into it.
     
    Prostar Computer, Nov 13, 2013
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  6. Helang

    Helang Newbie

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    Oh, I tried that millions of times.
     
    Helang, Nov 13, 2013
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  7. Helang

    Helang Newbie

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    it's windows 8.1
     
    Helang, Nov 13, 2013
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  8. Prostar Computer

    Prostar Computer Company Representative

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    :mad2:

    You can try drivers from another site, or see if the Windows native driver works.

    It may not sound pertinent, but is your BIOS and EC firmware up to date?

    If it worked in 8, it's probably specifically the 8.1 driver.
     
    Prostar Computer, Nov 13, 2013
    #8
  9. Megol

    Megol Notebook Evangelist

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    Is the problem getting the correct driver loaded and working or is the problem that the touchpad doesn't work at all? When a standard PS/2 device is detected the touchpad should work in mouse emulating mode.

    It makes a huge difference.
     
    Megol, Nov 16, 2013
    #9