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    Why you should stay AWAY from XOTIC PC

    Discussion in 'Sager and Clevo' started by GamblinMan, Oct 7, 2008.

  1. emike09

    emike09 Overclocking Champion

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    Your not paying extra for no dead pixels, your paying less to not have that guarantee. They give you the option to skip out of the guarantee, which I love. I took a gamble and spent $200 less, at the risk of having a bad pixel or two. Luckily, I have none. NBH, if you want every LCD to be perfect, why don't you develop a way to manufacture 100% perfect screens? What you can't do it yourself? Then quit your **** complaining and get over yourself.
     
  2. Zenica

    Zenica InterArmaEnimSilentLeges

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    .......Shut up.
     
  3. JDELUNA

    JDELUNA Notebook Deity

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    I do not know if this has been posted already but if you go to FEDEX or UPS they will give you for FREE a laptop box that you can send out your laptop and power adapter in. It was FREE the last 3 times I have gotten it from them, so YMMV :p If you use their box and insure it, they can not say that it was not packed correctly. Just trying to save you or anyone else $30 next time, I hope this helps. God Bless :)
     
  4. Zenica

    Zenica InterArmaEnimSilentLeges

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    Because if there are faults, it isn't glaring in my face or showing on my screen and before you ask│say anything, no, I don't have BSOD or any other hardware errors. Most issues I had were driver related and driver corrected.
     
  5. Aeris

    Aeris Otherworldly

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    Well, I have been following this thread, and it seems that no matter what people say, there will always be people saying and saying that the 200$ Zero Dead Pixels warranty that Sager offers is bad and this and this another, like a child who wants a toy and starts crying because mom won't buy it for him / her and it turns into an uproar.

    People, the warranty that Sager offers is something optional, while other manufacturers just add it in the total price of the laptop, they do not offer you an option not to buy it, perhaps Sager is doing a good thing on making it optional, can't you understand that? (This was meant to those who still think that it is a bad thing and this and stuff).

    If you do not like Sager's policies, there is not an easier solution to this, just, do not buy from Sager or any other Clevo Resellers, buy from someone else who's policies convince you, nobody is forcing you to buy from them, instead of just flaming over a forum about how "unfair" their policies are, seriously.
     
  6. Zenica

    Zenica InterArmaEnimSilentLeges

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    So for you, discussion over the merits of a store or retailer policy is the same as a childs antics? You must have had an interesting childhood.

    People keep stating "other manufacturers just add it in the total price" as if this is fact. Well, everyone here loves to ask for and show proof so for those that attest this claim, offer some proof. It is my contention that other OEM's see the LCD as any other part of the notebook and reserve a certain amount towards any warranty claim. I do not believe they have it broken down into two clasifications, the LCD and everything else.

    Oh wait, was this more juvenile squabble?
     
  7. NGH

    NGH Notebook Evangelist

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    I'll get to work on that... :D
     
  8. emike09

    emike09 Overclocking Champion

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    And I used to like Zenica...
     
  9. Zenica

    Zenica InterArmaEnimSilentLeges

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    Hey! that hurts...that really hurts!
     
  10. pasoleatis

    pasoleatis Notebook Deity

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    PLease erase this topic!!!!!!!!!!!!!!!! :confused: :mad:

    PL
     
  11. Johnksss

    Johnksss .

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    i already reported to the thread a few found out facts and everyone just seem to let them roll on past...tisk tisk tisk....
    i think ppeople just like to talk in here and give opinions on things...nothing wrong with that, but the facts are still the facts.

    1: sagers policy is 5 dead pixel for an lcd exchange. so ya better pray sonmething else is wrong before you go running back saying give me a new computer. mail order is different that mailorder from a big name brand store. sager is a pretty **** good product, but in the end. they are still not bigger than your main line department or electronics stores. there is only one sager and about 500 other multilevel chain stores. (best buy/curcuit city/frys/compusa/and who ever else i forgot) so they chalk it up as a return to manufacture to become refurbished. smaller companies cant always do this without going broke, so most try to come with top notch products to save on cost and stay out of the loss market. this thread was about a man flaming the wrong people because he didn't know any better. apparently they got it settled.(speculation of course) but do you see him complaining right now? nope.

    bottom line...bigger companies are eatting the return while smaller companies are not trying to, because of the new standards of the manufactures... bs or not...it's still a reality....... and more and more companies will eventually start opting for this policy..because they will no longer be reimbursed the cost... companies are not in the business of lossing money... it's more about making it.....

    flipside......

    his os was installed and no one seen the dead pixel could be considered negligent as well..... takes like 1.5 hours to install os/software/drivers... or 20 minute image in an all black or blue screen.....

    everything seems to be up for debate.....

    we really need to let this thread die already......
     
  12. Aeris

    Aeris Otherworldly

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    Even though I do not have proofs (because I was negated them in the past) to certify that companies really add the "Zero Dead Pixels" warranty to the total price of their products, I do not think that Sager's Warranty is really bad, just take a look at HP's LCD Displays Warranty for Notebooks:

    [Link.]

    * XGA and WXGA Panels

    o 6 or more dots in any combination and any color that are always on or off
    o Any 2 dots within 25mm of each other that are always on
    o Any 2 dots within 15mm of each other that are always off

    * WXGA+ and SXGA+ Panels

    o 7 or more dots in any combination and any color that are always on or off
    o Any 2 dots within 25mm of each other that are always on
    o Any 2 dots within 15mm of each other that are always off

    * WSXGA+ and UXGA Panels

    o 8 or more dots in any combination and any color that are always on or off
    o Any 2 dots within 25mm of each other that are always on

    * WUXGA Panels

    o 9 or more dots in any combination and any color that are always on or off
    o Any 2 dots within 25mm of each other that are always on
    o Any 2 dots within 15mm of each other that are always off

    Do you think that is a really good warranty?, they gather thousands of dollars a day from selling computers, and no matter what, they do not really warrant Zero Dead Pixels, your screen must have at least 2 Dead Pixels for them to consider it as really a problem, and those dots must be at least 25mm next to each other, if not, there must be 9 Dead Pixels on the screen if you have a WUXGA+ Display for them to change it for a flawless screen, while Sager replaces it if it has 5 Dead Pixels on the screen even if you did not purchase the Zero Dead Pixels warranty.
     
  13. Rubix

    Rubix Notebook Enthusiast

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    OH SH#*@#$@T!!!
    I just ordered this NP5793 from xotic yesterday!!! I wish I would have seen this thread before I ordered... Now Im woried Im going to get a bad laptop.

    *wimpers*
     
  14. Aeris

    Aeris Otherworldly

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    Before buying a laptop, you should always read the manufacturer's (in this case, Sager) policies. :/

    Do not worry though, may you get a flawless screen. :)
     
  15. GamblinMan

    GamblinMan Notebook Enthusiast

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    You will NOT get a bad laptop. I am very impressed with the product, I just was NOT impressed with the screen. Justin and his company are CLASS - A people. I would suggest you stick with your order.
     
  16. Johnksss

    Johnksss .

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    now we are back on track!!
     
  17. emike09

    emike09 Overclocking Champion

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    I knew we'd finally get things right! :)
     
  18. PhoenixFlare500

    PhoenixFlare500 Notebook Geek

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    I'm just wondering, how noticeable and annoying really is a dead/stuck pixel, say on a 1680x1050 screen? Is it worth spending $100 extra on a warranty to get rid of it?
     
  19. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Now that's what I'm talkin' about! Isn't whimpering spelled with an "h?" :D :D
     
  20. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Since I flayed GambinMan for his original post, it's only fair that I congratulate him for this very classy, honorable post. It takes courage and honor to post a conciliatory post such as this.
     
  21. jefcostello

    jefcostello Notebook Enthusiast

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    LOL, who the heck is talking about China, Cuba, or Soviet Russia?

    It's funny how every time one gives an inkling of negativity towards capitalism everyone has to bring up Cuba (Which is not doing as bad as most Americans have demonized it to be) or Soviet Russia. If you did read some Econ101 you would know that communism is not the only other option in this modern world. I love debating about these topics but sadly this thread is not about that (Although I would love to continue this discussion).
     
  22. makaveli72

    makaveli72 Eat.My.Shorts

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    Good, now everyone kiss and make up!
    Oh trust me, this discussion will continue. :D
     
  23. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Of course, it's always that, innit; I've got the perfect refutation, but I don't have the time to set it down. :rolleyes: The fact of the matter is, you don't have any such refutation, and to the extent any system is doing well, it correlates directly with the degree to which the political class keeps its greedy, sticky little fingers out of the functioning of the markets.

    As to the reference to China, Cuba, and the Soviets, surely you're capable of recognizing economic systems that, to say the least, are not based on free-markets? As that was the essential thrust of the post to which I responded, the reference was appropriate - or is that just a tad too esoteric to grasp?

    Thirdly, who's demonizing Cuba? Certainly not I; I'm merely demonstrating that, notwithstanding Cuba's rejection of capitalism, their customer satisfaction levels are...shall we say suboptimal? If you cannot recognize even that, then you clearly haven't that mythical refutation you've dangled before us, but which you cannot bring yourself to grace us with.

    Bottom line, hot air, full of it.
     
  24. ioaniro

    ioaniro Notebook Evangelist

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    And me here thinking excactly the opposite and watching Wall Street go ever down, freely is true :). But then again to argue who's more greedy the political or the capitalist corporations is like asking yourself which was first the dead pixel or the LCD :p. Still I think the previous post had a point, there are other options out there ;).
     
  25. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Options, such as....? Somehow, they never seem to get mentioned, do they? And the free-fall on Wall Street? Do you even have an inkling of what's going on and why the market's going down the gurgler?

    We're watching the implosion of a bubble, a bubble that was inflated, not by capitalist greed, but by left-wing mucking in the housing market that started in earnest in 1997, when Slick Willy signed into law the increase in the amount of income excluded from taxable income on the sale, every two years, of a so-called principal residence. That's right, Internal Revenue Code section 121, which permits a couple filing jointly to exclude from income up to $500,000 of gain from the sale of a "principal residence" every two years is the reason we got a subprime mortgage bubble, and right now everything's being put on fire sale because those with money aren't lending - because they still don't know if anything they invest in will get expropriated by the government (remember Bear Stern's shareholders - didn't even get a vote) - and those who need to have liquid cash to, for example, pay their estimated income taxes, are having to sell stocks for whatever they can get just to get enough cash to feed the hungry maw of the taxman.

    My friend, free-market capitalism is not what's killing your portfolio, the half-wits and half-measures in Congress, principally the fault of the democrats, but most assuredly enabled by a bunch of feckless republicans who got too comfy and too close to their dirty brethren across the aisle, are what's killing your portfolio. Bottom line, if Congress had simply kept its dirty, sticky fingers out of the markets and let the market do what markets do best, we wouldn't be where we are now.
     
  26. livesoft

    livesoft BUSTED

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    We are getting a little bit out of track :rolleyes: Now I understand why they removed the negative rep :p .

    I just don't understand why people expect screens to have no dead pixels when dead pixels are a probability of components not working, and manufacturers cannot either check for all defects or dump all screens. As for the repairs or replacements, you can always have an exchange within 30 days, in-store or online. The only difference is that you have to pay for shipping instead of driving your car when buying in store.
     
  27. Zenica

    Zenica InterArmaEnimSilentLeges

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    Your point with quoting me was what?


    oh, and your right about right about the neg rep.... ;)
     
  28. Deathwinger

    Deathwinger Notebook Virtuoso

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    On a side note of all this, I would like to thank the moderators for unpinning the PCMW bashing thread. I just noticed that a few days ago :D
     
  29. livesoft

    livesoft BUSTED

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    Well, its because these posts (or at least the first one), doesn't develop any valid argument or stating that could contribute to this post. But no offense here :eek: , just found the "shut up" a bit funny in all this " debate".

    :eek: just saw that
     
  30. Shyster1

    Shyster1 Notebook Nobel Laureate

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    I got no problem with that, other than the use of inane rhetoric. The info's still there, and the proof of the pudding has yet to be tested - anyone called on their lifetime at-cost upgrades yet?
     
  31. anhkieu

    anhkieu Notebook Guru

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    My 2 cents (please dont attack me)

    There is no plausible excuse for charging 200 bucks to check a screen properly for dead pixels. 50 bucks maybe. 200 no way. There is no excuse for this.

    It seems like despite dead pixels being a common occurrence across the board of laptops manufacturers (though I myself have never had one) the rate of occurrence with these screens from clevo seems to be higher than normal - based on the postings on this board.

    UK and other manufacturers seem to be less prone to this problem, why they either buy different screens or perform basic checks.
     
  32. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Why no plausible excuse? Do you have inside information on the costs involved for the sellers involved that makes the cost implausible? If not, then you're just as free as anyone else to choose not to pay it. On top of which, if you get it as part of one of the offered Sager extended warranties, it only costs $100, not $200.
     
  33. Zenica

    Zenica InterArmaEnimSilentLeges

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    Cry Havoc!! and let loose the dogs of war
     
  34. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Wasn't that a line from somewheres? :D
     
  35. Zenica

    Zenica InterArmaEnimSilentLeges

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    Wars, like fires are far easier to start than to contain and the same can be declared for this thread!
     
  36. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Eventually they all exhaust themselves, too; as this thread seems to be doing. Probably more of a flash-fire than anything else.
     
  37. pandabear1011

    pandabear1011 Notebook Guru

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    At least I found myself laughing towards the latter half of this thread and not wanting to pull my hair out! ;) Yay for the OP's issue being resolved and lot's of cookies for coming forward and letting us all know! ;)
     
  38. SuperNova1

    SuperNova1 Notebook Consultant

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    If i shut up you wouldn't been able to OC'ed your rig :D
     
  39. votdfak

    votdfak Notebook Enthusiast

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    Ok guys... a lil troll by me now... I am planning to order np 8660 from XOTIC, and i was just wondering about taxes... Nothing on site... Need some info, thanx!
     
  40. Shane@DARK.

    Shane@DARK. Company Representative

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    You only pay taxes if you live in the state where Xotic PC is located.
     
  41. ioaniro

    ioaniro Notebook Evangelist

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    About options, options such as pure center left like we use to have in good old Europe, you know this thing where they protect people and they try to use the money to help a bit instead not just greed greedy geed :)?
    And this thing of let the market do what the market does best... aren't they trying to save the market by public money through state intervention? I thought that's a big no-no for a free-capitalist market but then again maybe they re-wrote the books before announcing it?
    Anyway, not our point of discussion I just enjoy watching it on tv since around here we didin't get to it yet :).

    Anyway, back on topic I still think that most companies around here have a decent dead pixel policy for most of the things. However, when it comes to an enthusiast gaming computer they might think of the no dead pixels thing by default, I mean if I buy a thinkpad for work and it comes with 1-2 dead pixels it will never bother me. If I buy something for gaming, choose carefully every component and then get the super beast only to see that the screen is below average... then there s a problem :).
     
  42. Zenica

    Zenica InterArmaEnimSilentLeges

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    Ooww :eek: :eek2: :notworthy:
     
  43. votdfak

    votdfak Notebook Enthusiast

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    My brother lives in Brooklyn, NY and I am living far, far away :). Thanx!
     
  44. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    This thread has gone off-topic, so it's closed . . .
     
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