The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Windows 7 BSOD

    Discussion in 'Sager and Clevo' started by kevindd992002, Aug 1, 2009.

  1. kevindd992002

    kevindd992002 Notebook Virtuoso

    Reputations:
    233
    Messages:
    2,299
    Likes Received:
    5
    Trophy Points:
    56
    Hi, I have a the debug info of my memory.dmp with me here but I don't know how to analyze it, can you help me? Thanks.. Here it is:


    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e47e50
    Debug session time: Sat Aug 1 08:40:20.646 2009 (GMT+8)
    System Uptime: 0 days 14:32:13.441
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 000007ff`fffd9018). Type ".hh dbgerr001" for details
    Loading unloaded module list
    .......................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, fffffa8005a37038, b2000000, 14}

    *** ERROR: Module load completed but symbols could not be loaded for kl1.sys
    PEB is paged out (Peb.Ldr = 000007ff`fffd9018). Type ".hh dbgerr001" for details
    PEB is paged out (Peb.Ldr = 000007ff`fffd9018). Type ".hh dbgerr001" for details
    Probably caused by : hardware

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8005a37038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000014, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------

    PEB is paged out (Peb.Ldr = 000007ff`fffd9018). Type ".hh dbgerr001" for details
    PEB is paged out (Peb.Ldr = 000007ff`fffd9018). Type ".hh dbgerr001" for details

    BUGCHECK_STR: 0x124_GenuineIntel

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: svchost.exe

    CURRENT_IRQL: f

    IRP_ADDRESS: ffffffffffffff88

    STACK_TEXT:
    fffff880`009f29d8 fffff800`031f9903 : 00000000`00000124 00000000`00000000 fffffa80`05a37038 00000000`b2000000 : nt!KeBugCheckEx
    fffff880`009f29e0 fffff800`02d90513 : 00000000`00000001 fffffa80`05a30650 00000000`00000000 fffffa80`05a306a0 : hal!HalBugCheckSystem+0x1e3
    fffff880`009f2a20 fffff800`031f95c8 : 00000000`00000728 fffffa80`05a30650 fffff880`009f2db0 fffff880`009f2d00 : nt!WheaReportHwError+0x263
    fffff880`009f2a80 fffff800`031f8f1a : fffffa80`05a30650 fffff880`009f2db0 fffffa80`05a30650 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009f2bd0 fffff800`031f8dd5 : 00000000`00000002 00000000`00000001 fffff880`009f2e30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009f2c10 fffff800`031ece88 : fffffa80`09d00010 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`009f2c40 fffff800`02c7a7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`009f2c70 fffff800`02c7a613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009f2db0 fffff800`02c9b0bd : fffff880`0d792818 fffff880`0d792850 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0d7927b0 fffff800`02c7e8cd : 00000000`00000000 fffffa80`093e6760 fffffa80`093e6701 fffffa80`00000000 : nt!IopCompleteRequest+0x11d
    fffff880`0d792880 fffff880`04354a44 : fffff800`02df2e68 fffff800`02f7a902 fffa8005`b7e0b000 00000000`00000000 : nt!IopfCompleteRequest+0x75d
    fffff880`0d792960 fffff880`03c39bb9 : 00000000`0012001b 00000000`00000000 00000000`0012001b 00000000`c0000001 : nsiproxy!NsippDispatch+0xb4
    fffff880`0d792990 fffff800`02f943a7 : fffffa80`0972c6a0 fffff880`0d792ca0 fffffa80`0972c6a0 fffffa80`09d00010 : kl1+0x2bb9
    fffff880`0d792a10 fffff800`02f94c06 : 00000000`01f5e6e0 00000000`000010e8 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
    fffff880`0d792b40 fffff800`02c7b153 : fffffa80`045ff8d0 00000000`01f5e6c8 fffff880`0d792bc8 00000000`00000001 : nt!NtDeviceIoControlFile+0x56
    fffff880`0d792bb0 00000000`7717ff2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`01f5e758 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7717ff2a


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_TLB

    BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_TLB

    Followup: MachineOwner
    ---------
     
  2. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

    Reputations:
    2,140
    Messages:
    6,547
    Likes Received:
    0
    Trophy Points:
    205
    Looks like something is up with your GPU. I'm PM'ing you some basic instructions.
     
  3. Win3K

    Win3K Notebook Consultant

    Reputations:
    54
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    30
    what version of Win 7 are you using?
     
  4. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

    Reputations:
    2,140
    Messages:
    6,547
    Likes Received:
    0
    Trophy Points:
    205
    10char10char
     
  5. Win3K

    Win3K Notebook Consultant

    Reputations:
    54
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    30
    oh wasn't look carefully...geez....i'm using the same build and now problem.
     
  6. kevindd992002

    kevindd992002 Notebook Virtuoso

    Reputations:
    233
    Messages:
    2,299
    Likes Received:
    5
    Trophy Points:
    56
    Did you OC your GPU or undervolt your CPU?

    And what AV do you use?