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    Windows 8.1 erased my color pofile, please help.

    Discussion in 'Sager and Clevo' started by Troy_Carnahan, Oct 18, 2013.

  1. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    Hello,

    I just installed windows 8.1 and it seems to have cleared my custom color profile for my monitor calibration.
    This is what it currently looks like...

    Profile 2.PNG Profile.PNG

    When I change my system default, nothing happens. I also can no longer reload the current calibrations, it is now greyed out. Can anyone tell me how to get the settings to load properly?

    Thank you!
     
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    When you click on the profile shown under ICC Profiles and "Set as Default" nothing changes?
     
  3. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    Correct, I can set either to default and nothing changes. I'm stuck with the standard washed out look.
     
  4. cavell219

    cavell219 Notebook Evangelist

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    Same happened to me :/ it looks terrible

    Sent from my Nexus 4 using Tapatalk
     
  5. Thundercast

    Thundercast Notebook Consultant

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    Same happened to me ! It's all washed out now, for example this lockscreen http://www.wallpele.com/wp-content/uploads/2013/03/Lock-Screen-Windows-8-HD-Wallpaper.png used to have quite vivid colors, now it's all grey and dull. I contacted my reseller, but I wouldn't be surprised if they refused to send me back the .icc.
    Edit : I tried the profile Prema uploaded a long time ago for the screen of the p370em3, but even if it changes the colors, they still are washed out... http://forum.notebookreview.com/sager-clevo/621032-need-calibration-profile-120hz-3d-lgd02c5-3.html
     
  6. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    I tried a couple different things last night and nothing has worked. I don't feel confident enough in myself to calibrate it myself. I'll try contacting xoticpc and see if they can help me out.
     
  7. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Give our tech support a call or email. Unfortunately I dont know enough about 8.1 to offer a fix.
     
  8. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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  9. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    I just contacted tech support and they were able to find me very simple fix that I can't believe I overlooked. All you have to do is make sure that you go into "change system defaults" and go to the Advanced Tab, and make sure that "Use Windows Display Calibration" is checked and it fixes the issue instantly. Apparently in Windows 8.0, its checked automatically, where as in 8.1 its unchecked by default.

    Profile Fix.PNG
     
  10. Thundercast

    Thundercast Notebook Consultant

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    Lucky you, my calibration profile simply isn't listed anymore :s.
     
  11. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    Mine wasn't either, I had to follow these steps:

    Go to
    1. Color Management
    2. Advanced Tab ---> click Change System Defaults
    3. On the first tab (Devices), click Add down at the bottom
    4. Scroll around until you find your custom profile(Normally the first one under ICC profiles)
    5. Select it and click Okay
    6. Select your profile in the big window and click Set as Default Profile
    7. If nothing changes, make sure you have the Use Windows Display Calibration box checked and click Reload Current Calibrations(Found in the Advanced Tab).

    That should fix it, if your custom profile no longer shows up in the installed list then you have to find some way to install a new one.
     
  12. Thundercast

    Thundercast Notebook Consultant

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    Yup, it's not here anymore, and frankly as much as I defended MS on Windows 8, I have to say that 8.1 is pretty bad. Disappearing icc, broken drivers (had to reinstall quite many drivers to fix non working audio and devices), ... And I'm afraid I've yet to discover new problems.
     
  13. Coca

    Coca Notebook Consultant

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    You need clean install Windows 8.1 , update from 8 to 8.1 is bad idea. Also your custom ICC profile can be here Windows\system32\spool\drivers\color , try to search.
     
  14. WulffM

    WulffM Notebook Consultant

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    I had many problems as well when i upgraded to win 8.1, did a clean install as well and now all is great again. i used the dutch version here and it was this iso: nl_windows_8_1_x64_dvd_2707297 no idea if its different then the RTM ones. but with the RTM version i had an issue that my laptop was hanging at the bios screen and not booting. Didnt have that now