The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Windows Hibernate Does a Shut Down

    Discussion in 'Sager and Clevo' started by jcrist1027, May 10, 2016.

  1. jcrist1027

    jcrist1027 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    New Sager NP7255 Laptop. Came with Windows 10. At first there was no Hibernate function and so I did an elevated command prompt and executed powercfg -h on but didn't make a difference.

    Went into Control Panel > Power Options > Choose What Power Buttons Do, had to click the 'Change Settings That Are Not Available' since the Hibernate option amongst others was greyed out. Enabled Hibernation. Waa laa, it now appears in the Windows Power Menu (along with Shut Down and Restart)

    HOWEVER, selecting Hibernate in Windows actually shuts down the computer. None of my programs are loaded when I power up and there's not indication of Hibernating on shut down. Even though I have the power button in the power profile set to Hibernate, it does the same thing.

    First time in many years with Windows laptops I've encountered this one. What gives?
     
  2. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    Do you have the required hiberfil.sys file in your C: drive? (Should be just below the Windows directory.)
     
  3. jcrist1027

    jcrist1027 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    C:\>attrib h*.sys
    A SH I C:\hiberfil.sys

    Essentially what is happening is Windows 10 is crashing upon resume and then immediately rebooting. Microsoft, being understandably embarrassed they still have BSODs, has suppressed them in Windows 10. I am thinking maybe I should disable the setting in Win10 to reboot on crash and see if I can see what is causing the computer to crash.
     
  4. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    Not a bad idea. Double check that the memory debugging option in the advanced system settings is set for at least kernel memory dump - if not, a full memory dump. This might give you a minidump file or two to examine and lead off of.
     
  5. Prmt

    Prmt Notebook Consultant

    Reputations:
    7
    Messages:
    108
    Likes Received:
    23
    Trophy Points:
    31
    Still don't have an issue with it. Could be a problem with OPs system TBH

    If OP had the time, a fresh install might be a good idea. Keepin things minimal