X8100 screen locks up to black screen

Hello all,

I've been having this issue for some time now, but it happens sporadically, but but too often, sometimes several times a day, sometime will not do this for a week.

Basically when the machine goes into screen saver, or screen off, I've tried so many combinations, it will lock up, and can't do anything except hard restart.

Will try to explain again, I leave the computer on, walk away then return to use it, and touching the mouse or a key should take it out of screen saver, but it just goes to back, and that's it, can't so anything, have to hard reboot by the power button only. Can't remote log into it, nothing.

I've tried so many combinations over the year, but can't pin point what is causing this.

Has anyone experience this?

When I first got the computer it was not doing then, then several months later I updgraded the gtx285M drivers (two of them) and then weird stuff began to happen, so I had to downgrade the drivers, but could not get the original ones from the builders. When I downgraded most of the strange problems went away, except for the black freeze coming out of screensaver or black screen mode. The computer is not set to hibernate.

Any help would be greatly appreciate it.

 

Are you seeing any messages in the Windows Error log when you reboot? Hibernation problems typically stem from either drivers, failing drives, or power management issues. The logs can sometimes give you more information.

Has this persisted over a fresh Windows install?

 

not seeing the the windows error report, but I do see the who crushed report, but nothing related to this, at least the dates are not after I had to force restart.

By the way the computer was purchased from you.. MALIBAL.

I have not re installed windows, can this be done and not effect any of the date on the computer now?

 

You would have to do a backup of all of your data, as a fresh windows install would require you to format the drive. I'd be willing to bet that you have a driver conflict or power setting issue that is causing your problems. A fresh install would help to narrow it down by process of elimination (as you could check after you install the major drivers/software).

 

That is a bit extreme and a lot of work. I'm fairly certain the problem lies in the video card driver, that's where all the problems began when I upgraded the card drivers. I need the original divers that came with the computer from you. can you get those drivers for me?

I have this driver now 8.16.11.8946, can you get me the original display divers, the one that came with the computer?

 

Those are the original and recommended drivers. Unless you have a prerelease version on your original driver disk, those are the ones that are recommended.

Here's a link to the same set on the Clevo site: Clevo 285m Download (the link looks to be down at the moment)

GTX285m for Win7 x64, version 8.16.11.8946 and published 5/14/2010.

If you ended up with a driver conflict after installing the new drivers, then do the following steps: Uninstall all current drivers, download and install driver sweeper, reboot into safe mode, run driver sweeper and remove all traces of Nvidia software, reboot again and install new drivers. That should clear out any remnants of the old ones.