XOTIC PC - Sager NP9380-S Order Journal and Timeline

This will be a short but sweet review for the order I placed though Xotic PC. It will be updated as soon as I recieve the package in the mail. I will also be doing a unboxing for the sole purpose of Xotic PC's white glove service for the added packaging. (I apoligize in advance for any spelling errors and typos. I am writing this on a tablet and I probally won't catch all the errors.)

These are the specs of the laptop and how it was ordered.

​

1x Sager NP9380-S (Clevo P370SM3)
- Display: 17.3" FHD 16:9 120Hz "MatteType" 72% NTSC Color Gamut Sager Screen (1920x1080) + 1 x NVIDIA® 3D Glasses (*NVIDIA® GTX 780M required) (SKU - S1R555)
- Processor: Sager - 4th Generation Intel® Haswell Core™ i7-4900MQ (2.8GHz - 3.8GHz, 8MB Intel® Smart Cache) (SKU – SPU203)
- Thermal Compound: FREE! - IC Diamond Thermal Compound - CPU + GPU
- Graphics Video Card: SLI (2x) - NVIDIA® GeForce® GTX 780M (8,192MB) PCI-Express GDDR5 DX11 [User Upgradeable] (SKU – SGC395)
- Copper Cooling Upgrade: COPPER COOLING UPGRADE - Extra Cooling Copper Heatsinks Applied to the Heatsink/Heatpipes (XPC Service - requires shipment to XOTIC PC: will add to build time)
- Ram: 32GB - DDR3 1600MHz Dual Channel Memory (4 SODIMMS) (Operating System Upgrade Required) (SKU - S4T844P)
- Exterior Finish - Skins & Wraps: Custom A Surface Skin – [Back of LCD Panel Only] (Choose from our designs or your own) *Will add 5-13 business days (XPC Service)
- Primary Hard Drive: 750GB 7200RPM [Serial-ATA II 300 - 16MB Cache] - Default (SKU - S5T306)
- Optical Drive Bay: 6x Blu-Ray Reader / 8x DVDRW Super Multi Combo Drive (SKU - S7R558)
- Wireless Network: Sager - Bigfoot Networks Killer™ Wireless-N 1202 + Bluetooth™ 4.0 (Dual Band) (SKU – S8S008)
- Memory Card Reader: Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS Pro/MS Duo)
- Camera: Integrated Digital Video Camera
- Sound Card: Sound Blaster Compatible 3D Audio - Included
- Battery: Smart Li-ion Battery (8-Cell)
- Fingerprint Reader: Integrated Fingerprint Reader
- Keyboard (Internal - Laptop): Standard Sager/Clevo Non Chiclet Backlit Keyboard
- Operating System: No Operating System Standard - Drivers (Windows 7 & 8) + Utility Software Only
- The XOTIC PC Difference: * 24/7 LIFETIME U.S. based technical support
- White Glove Premium Packaging: Yes, I would like XOTIC PC’s White Glove Premium Packaging (XPC Service - requires shipment to XOTIC PC: will add to build time)

That is the dummed down version. This is what is included in the order.

Cost of computer and services you see here came out to $3,356.00 w/o shipping.

(In this review I will be counting the weekends as days as well. Xotic PC and Sager do NOT work on the weekends, but I will count the days as a whole)

On Tuesday 27 August, 2013 (Day 1) - I placed the order w/ Roland over at XPC. After I was done with Roland I called my credit card company to tell them to allow the charge.

Aug 28, 2013 (Day 2) - Phase 1 (Order Confirmation)
I got a email saying my mailing address for the order wasn't the same as the one on my card. Contacted my credit card company and figured out what they had my city listed as. Soon as I got it strightened with my credit card I contacted Erin A and got the city fixed.

Aug 28, 2013 (Day 2) - Order Pending Payment (Check, Money Order, Credit Card , PayPal or Wire)

Aug 29, 2013 (Day 3) - Phase 2 (Sent for Custom Building / Testing / Burn In & Final QA)
Your payment has been processed. You are now approved for production!
Standard production times are estimated at 5-16 business days currently; however, variables can cause production to be extended.

Sept 4, 2013 (Day 9) - Phase 2 - The following change has been made to your order:
Remove:
UPS Ground Shipping (-$28.00)
Add:
UPS 3 Day Shipping (+$69.00)
Your card has been charged the difference of $41.00.

Sept 6, 2013 (Day 11) - Phase 2 - The following change has been made to your order:
Remove:
Copper Cooling Upgrade (+$79.00)
Add:
Rush Build & Skinning (+$89.00)
Your card has been charged the difference of $10.00.

Sept 9, 2013 (Day 14) - Phase 3 (Sent for Additional Customization / Custom Painting / Skinning Department)
Your order is now in Phase 3 en route to Xotic PC for additional customizations. The estimate for completion is 4-7 business days for most options or 5-13 business days for exterior finish options. Tracking information will be updated to your order upon shipment from Xotic PC to you. If your order includes rush skinning, your estimate is shorter.

Sept 16, 2013 (Day 21) - Phase 4 (Order Shipped)
Thank you for your order with XOTIC PC!


From UPS's site via the tracking number I recieved said it will arrive before end of day on Sept 19, 2013.


Overall cost of above add-ons and services cost $3,407.00
I hope this laptop lasts for many gaming years to come.




As soon as I recieve the package I will be doing a unboxing review (pictures) to show what the quality of the white glove packaging is, the quality of the skin on the lid of the laptop, and what is included with the Sager NP9380-S w/ 3D glasses and the disks included for the drivers.

Stay tuned for more to come!

-BudMarLeY



!!UPDATE!!

Looks like I still got my copper cooling upgrade, lol. I won't complain!

Other then that, this computer is beyond sexy! Im still installing everything, but I'm on it right now as we speak.



The only downside to this laptop is the goofy mouse. But that's why I have a gaming mouse.

 

That is one lovely piece of machinery you got there!! Nice and looking forward to seeing the pics once you get it.


Sent from my iPhone using Tapatalk - now Free

 

Wowza. What a nice machine. I assume you have your own SSDs.

When you get it, you may want to keep the beast from escaping.

 

Wow you went all-in. Almost. I hope you're planning on adding an SSD? It would be a pity to see all that power being held back by a lack of SSD.

 

In due time itll have either 2 high cap. msata's or a high cap SSD, (kinda on the fence about which one) and a tb or so of hybrid hd (SSHD). Just got to pay down this bill I have built upon my card as of late.

Honestly what my train of thought is to have my 2x msata's RAIDed for my OS and get two 1tb SSHD for my other stuff.

 

Like the review so far, looking forward to the rest of it!

 

Im pretty stoked to get it. Feels like I've been waiting a life time. It'll be here before I have my shoulder surgery and before the next deployment. (hoping that isnt the case, deployment that is)

 

From the benchmarks I have seen, I don't think RAID is worth it for SSD. It doesn't speed things up that much. And for mirroring, if you get the same drives, they will likely fail at the same time.

 

RAID really doesn't offer much in the way of real world performance improvement, and a cache/hybrid HDD won't do much as a storage drive. IMHO get a 480-512GB SSD + 1TB HDD. Cost less, less power, less heat, less chance of failure.

 

main reason for the raid was to link two msata's to increase the size not the speed. the speed will be the same but if i can get my second hard drive slot for another harddrive not connected to the OS

one of the sshd was going to be deticated to computer games and the other for music and movies

But ill probally go the ssd route

 

Price per GB drops when you go over 500GB. So it would be cheaper to buy one big SSD, then two smaller ones if the total will be over 500GB.

Also, if one drive fails, you have lost everything. More drives means more power and heat.

 

very true, any ideas on good ssd's that wont break the bank. I will be gaming on this laptop 90% of the time.

 

I like the Samsung 840 Evo, either the 1TB or the 750GB. The 500 is good as well. Compare pricing on those three and see what I mean by price per GB. The only downside, is if the computer locks up, you may lose data that was recently saved to the hard drive. This is because it uses memory to speed things up.

Maybe others can give you more options.

 

The Crucial M500 960GB have a good performance and its pretty cheap for its monster size

 

I'll definitely have to look that up, thanks!

 

Keep in mind gaming performance isnt increased by a SSD. They will help with game start times and map load times but actual performance while in game in determined by the GPU. Since you plan on gaming 90% of the time a large SSD may not be worth it to you as you can install those on the HDD.

 

Yea, I would probally just install my OS on a mSATA for the load times and then use either a HDD or a SSHD. which would you recomend?

HDD with 7200rpm or a SSHD?

And is the msata on the NP9380-S a sata 2 or sata 3?

 

By SSHD do you mean one of the hybrid hard drives? If so they only help when the OS is loaded onto it so get a HDD instead to save a few bucks.

 

If one drive fails in a one drive system you've lost everything too. LOL. But there's more risk if you have a corrupt sector it's usually repairable with a single drive, but usually devastating with raid 0.

Sent from my G2

 

Knock on wood, I've only had one hard drive fail on me. Because laptop fell while it was running. I honestly don't care if a HD were to fail. I dont have crucial things on it at any given time. Everything that means something to me is saved on a 2tb external drive. Seems like a reg hdd for my games and crap would be my best bet. and just install my os on a msata. i would go into my config ill as soon as it was installed and change the main program files folder and the download folder to my hdd

yeah the hybrid drive, i didnt realize though that it used memory for the most used programs. kinda sounds cheesy to me

 

They were a nice choice when SSD were twice the price they are now. I used to used one and did notice Windows boot faster and programs i used often start much faster too. But with SSD pricing the way it is now the hybrids are less of a value as they used to be. The only time I would recommend one anymore is if the computer only had room for one hard drive and you needed the larger capacity and didnt have the funds for a large SSD.

 

With either one drive or raid 0 you lose everything, BUT with raid 0 you increase that chance of it happening by the number of disks, so in a 2 disks raid 0 you just increased your chance of losing everything by 2x

 

yikes, thanks for the heads up.

woot woot, laptop is in the town over from me. cant wait to get it! I dont think im going to get any sleep, damn you product tracking!

AND! its out for delivery! I will edit the 1st post when I get it, and upload the pictures or video. Thanks everyone! Stay tuned!

 

If you go mSATA and HDD. Consider the newly released but, as of yet, unreviewed Crucial m500 480GB mSATA. The specs list it the same as the 2.5' SSD which is a very good drive. The price is right too $351+

 

Must still be out for delivery

 

Still havnt recieved it. BLAHHHHH IT BURNS!!!!



GOT IT!!!!! AND HOLY MOTHER OF GOD IS THIS THING SEXY!

I will upload the images as soon as I get home. Well worth it. Thank you Sager and thank you Xotic PC.

Images are now posted.

 

That skin looks nice, wish I got to check it out while it was here.

 

Yea I'm a big fan of American Mcgee's Alice. Thought it would be acceptable to add it as a skin. Unbelievable though, the 3d vision on this thing. I put on skyrim and was blown away. Maxed out everything and it didn't even break a sweat. This is a beautiful laptop! Thanks again XPC for all you do!

What would everyone think is the most demanded game overall released to date? From what I read online it was Metro 2033. But if is the most demanding game on max settings, can i run it's web site said that it was maxed out with plenty to spare.

 

I would be interested in what you think of 3D gaming. Maybe after it isn't so new and exciting.

That skin looks great. I guess it really is a beast. "Excuse me sir, but people are complaining that your laptop is caring them."

 

honestly, im was not into the 3d thing, but the way skyrim looked in 3d was pretty amazing. it may still be a new thing, and I cant imagine playing a game for an extended period of time with those glasses on, it was kinda strange but well worth it.

 

What do you think of the 120hz 2d experience?

 

Hey everyone.

Sager NP9380-S (Clevo P370SM3)
Back Up Software No Back Up Software
Antivirus Software No Antivirus Essentials Software Bundle
ADDITIONAL SOFTWARE None
OS Redline Boost No Operating System Redline Boost
Operating System No Operating System Standard - Drivers (Windows 7 & 8) + Utility Software Only
XOTIC PC Redline Boost™ Extreme Performance No Thanks, Please do not Overclock my system (Overclocking will add 3-6 business days to build time)
Notebook Cooler No Notebook Cooler
Mouse Accessories No External Mouse
Keyboard (Internal - Laptop) Standard Sager/Clevo Non Chiclet Backlit Keyboard
Keyboard (External) No External Keyboard
Fingerprint Reader Integrated Fingerprint Reader
Headsets No Headset
Port Replicator / Dock / Adapters No Dock/Hub/Adapter
Spare AC Adapter No Spare AC Adapter
Car Adapter No Car Adapter
Battery Smart Li-ion Battery (8-Cell)
Case No Carrying Case
Sound Card Sound Blaster Compatible 3D Audio - Included
Camera Integrated Digital Video Camera
TV Tuner No TV Tuner
Memory Card Reader Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS Pro/MS Duo)
Wireless Network Accessories No Network Accessory
Wireless Network Sager - Intel® Dual Band AC 7260 802.11 A/AC/B/G/N 2.4/5.0GHz + Bluetooth™ 4.0 (SKU - WIFI94)
Bluetooth Bluetooth Included *With select wireless cards only* (See “Wireless Network” Section Below)
Optical Drive Bay Hard Drive Caddy No Extra Optical Bay Hard Drive Caddy
External Hard Drive (Back Up) No Back Up Hard Drive
External USB Optical Drive NO External USB Optical Drive
Optical Drive Bay 6x Blu-Ray Burner + 8x DVDRW/CDRW Super Multi Combo Drive (SKU - ODD083)
Raid Raid 0 Stripe Enabled (Requires 2 or 3 Hard Drives. Combines Hard Drives for performance) (Sager)
Second Hard Drive 1TB 5400RPM [SATA II - 3GB/s] (SKU - HDD095)
Primary Hard Drive 1TB 5400RPM [SATA II - 3GB/s] (SKU - HDD098)
mSATA SSD Drive ( Slot 2 ) 240GB Crucial M5 mSATA SSD - Preconfigured as an OS Drive ( Operating System – Drive C: )
mSATA SSD Drive ( Slot 1 ) 240GB Crucial M5 mSATA SSD - Preconfigured as an OS Drive ( Operating System – Drive C: )
Exterior Finish - XOTIC PC Laser-Sketch™ No Laptop Laser-Sketch™
mSATA SSD Drive - Configuration Option RAID-0 Storage - (Stripe) Combines mSATAs for performance. (Requires identical mSATA SSDs)
Exterior Finish - Skins & Wraps Standard Laptop Finish
External Mobile Display No External Mobile Display
Ram 24GB - DDR3 1600MHz Dual Channel Memory (3 SODIMMS) (Operating System Upgrade Required) (SKU - S4S833P)
External Display Video Adapters No Video Adapter
Copper Cooling Upgrade No Copper Cooling Upgrade
Graphics Video Card SLI (2x) - NVIDIA® GeForce™ GTX 780M (8.0GB total) GDDR5 PCI-Express DX11 [User Upgradeable] (SKU – GPU011)
Thermal Compound FREE! - IC Diamond Thermal Compound - CPU + GPU
Processor Sager - 4th Generation Intel® Haswell Core™ i7-4930MX (3.0GHz - 3.9GHz, 8MB Intel® Smart Cache) (SKU – SPU204)
Monitor Calibration NO Professional Monitor Color Calibration
Dead Pixel Warranty FREE! - 30 Day No Dead Pixel Warranty
Display 17.3" FHD 16:9 120Hz "MatteType" 72% NTSC Color Gamut Sager Screen (1920x1080) + 1 x NVIDIA® 3D Glasses (*NVIDIA® GTX 780M required) (SKU - S1R555)
Free Shipping FREE!!! – U.S. UPS GROUND SHIPPING (Use Coupon Code "FREESHIP" in Checkout) [U.S. Lower 48 ONLY / Restrictions Apply]
Current Promotion $75 IN-GAME CREDIT! - [WarFrame, D&D: Never Winter and Marvel Heroes] - (Some restrictions / While supplies last / Must be requested in checkout)
Branding Sager Branding
XOTIC Gear No XOTIC PC Gear
White Glove Premium Packaging No thanks, standard double boxed packaging is okay with my order
Outside of U.S. Shipping Coverage No Outside of US Shipping Coverage
Build Time Rush Build (Ships in 1-4 Business Days After Order Is Successfully Processed) (Subject to Parts Availability) [List Unique Delivery Requirements in Comments Box] (XPC Service)
The XOTIC PC Difference * 24/7 LIFETIME U.S. based technical support
* Extreme QA testing by dedicated technicians
* 24-72 Hour stress testing and benchmarking to ensure top performance and stability
Warranty 3 Year Parts & LIFETIME Ltd Labor Warranty 24/7 Tech Support w/ LCD Accidental Damage Protection for Sager Machines (SKU - WTY013)
XOTIC PC Global Anti-Theft Protection No Global Anti-Theft Protection (Options below require an operating system)
Software Bundle (Not Installed) No Software Bundle
Microsoft Office Software - No Microsoft OFFICE Software


In Phase 2 of my build. Your laptop seems good but i went all out with mine. Has anyone tried any of the custom bios? Can the 4930Mx be overclocked to 4.0 ghz on four cores safely?

 

I am a fan of 3D too. Just like anything you gotta do it right or it wont look good. Its not something you have on all the time but definitely is nice when you do. Besides the 3D aspect the image quality is just better too. Love my 3D Panasonic Plasma

 

I kind of wish they had 3D on the 15.6 displays. I am sure for some games it would be neat, and other games are better without it. Nice to have the option though.

 

The only ones I've ever seen were on Asus a few years back and were only 1366x768.

 

you didnt go "all out" ram isnt maxed, hdd is 5400rpm instead of ssd

but youll love the comp, i love this one, CAN MAX THE HELL OUTTA ANYTHING!!!!

 

Other than the goofy copper heatsinks, nice setup. I doubt the copper will do anything for you, and would have cost $10 to do it yourself, but whatever. Nice laptop regardless. Hope you enjoy it, and have fun gaming!

 

you don't understand, I removed it from my order on day Day 11. And yet it is still on it. I didn't pay for it.

 

From another user, apparently all it did was take longer to get to temp. It did not lower temps. So good call on not getting them. I guess the only downside is they create another spot for dust to collect on. So no real downside.

 

Ah ok. In any case very very nice laptop. Should keep you running latest stuff for several years. And hopefully the next gen nVidia "Maxwell" GPU's will be compatible. That will definitely give it extra life after a couple years.

If all the stars align, I plan on getting a similar laptop next year with the Maxwell 880m (or whatever the top end GPU is) SLI. I will use it as my portable desktop.

 

Ah ok. In any case very very nice laptop. Should keep you running latest stuff for several years. And hopefully the next gen nVidia "Maxwell" GPU's will be compatible. That will definitely give it extra life after a couple years.

If all the stars align, I plan on getting a similar laptop next year with the Maxwell 880m (or whatever the top end GPU is) SLI. I will use it as my portable desktop.

No. I didnt get the copper upgrade but if its on mine i wont complain. I wanted the Maxwell 880m as well but did not want to wait any longer. i will upgrade to that or whatever the top GPU is in a couple years when the price is more reasonable.

 

Well we know the new high end AMD chips are 28nm initially so it's going to be a while before we get the new process chips that we as notebook users are interested in,

 

Beautiful, especially with the 72% color gamit

 

Just seeing your unboxing pics. and the skin looks awesome. I dont plan on 3d gaming much but with my previous 3d laptop i played nb2k12 in 3d and it was cool. That laptop could not run it as well as this laptop will. i did want to watch 3d movies and try tomb raider in 3d and see if it will play at 60fps+ and see how it plays. I may try skyrim as well.

 

so far all ive played is skyrim, alice: madness returns and total war rome 2. all of them play sexy at max settings

 

Now you are just showing off

 

What OS are you running? Did you install Windows 8 and did you have any problems?

 

windows 7 64bit. i refuse to use windows 8 and no problems what so ever

 

Guess its time to upgrade to a SSD