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    XOTICPC!!!! does it get any better?

    Discussion in 'Sager and Clevo' started by dodgehemi0, Feb 17, 2011.

  1. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

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    Sager does the warranty work for us on the Sager units and we are here to get everything setup for you if you'd like. Obviously, you can set it up direct through Sager as well, but we can act as that buffer to do the leg work for you. We do everything in our power to make sure the process goes as smoothly as possible for you and to make sure you are satisfied with the new machine.
     
    Support.4@XOTIC PC, Mar 24, 2011
    #51
  2. pukemon

    pukemon are you unplugged?

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    i can vouche for xoticpc and sager. when i bought the laptop in my sig, it poopooed on me. the motherboard was bad. i had my laptop back in 7 days and it's been running like a champ since.
     
    pukemon, Mar 24, 2011
    #52
  3. decayedmatter

    decayedmatter Notebook Evangelist

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    I ordered mine on Feb 28th, any chance i'll get it first week in april?
     
    decayedmatter, Mar 24, 2011
    #53
  4. dodgehemi0

    dodgehemi0 Notebook Evangelist

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    That sucks man. good luck
     
    dodgehemi0, Mar 24, 2011
    #54
  5. Catan

    Catan Notebook Evangelist

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    To answer the OP:

    Yes. Yes it does.
     
    Catan, Mar 25, 2011
    #55
  6. dodgehemi0

    dodgehemi0 Notebook Evangelist

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    Still working on the shipping issue since i live in Alaska sager does not pay for return shipping. Xotipc is pushing them to pay something Thanks XOTIPC. I already call Sager and gave them a Royal bit^&ing on the phone.
     
    dodgehemi0, Mar 25, 2011
    #56
  7. TechnoWhore

    TechnoWhore Notebook Evangelist

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    According to the Sager Warranty information on the XoticPC site, you are still within your 30 day return period:

    Custom Laptops, Gaming Notebooks, Custom Gaming Laptops | XOTIC PC

    Personally I think Sager should pay both ways, as you've spent a lot of money on it and it is faulty within the 30 day return period. They should really feel oblige to do so. If they don't, this is bad PR, and pretty bad form too.
     
    TechnoWhore, Mar 25, 2011
    #57
  8. dodgehemi0

    dodgehemi0 Notebook Evangelist

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    I would like to return it but if I do that then I pay shipping to. Also, If I bought a new computer then I would have to pay shipping to An APO and that is expensive to. NOt to happy now at all. But Xotipc is talking with Sager to see if they can fix the issue it was nice of them but I dont see where it can change because Sager says they do not pay for shipping out side of the continental US. At least they could pay the price say shipping from NY to CA and I could pay the difference.
     
    dodgehemi0, Mar 25, 2011
    #58
  9. dodgehemi0

    dodgehemi0 Notebook Evangelist

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    You Should Stand Behind Your Product Sager. I Know You Dont Make The Gpu. Pay My Shipping And Then Get The Money From NVIDA For Sending A Faulty Gpu. Someone Needs To Be Held Responsible For Their Faulty Product NOT THE CUSTOMER. Let me state to that XOTIPC is doing a great job.
     
    dodgehemi0, Mar 25, 2011
    #59
  10. Windkull

    Windkull Notebook Evangelist

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    You can try to talk Xotic into picking up the rest....
     
    Windkull, Mar 25, 2011
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