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    XOTICPC - Recent 9380-S purchase CPU temperature question

    Discussion in 'Sager and Clevo' started by allgoodt, Sep 21, 2013.

  1. allgoodt

    allgoodt Newbie

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    I recently received my 9380-S (With the 4900MQ processor) and it seems that it may be running hot. I wanted to check here before I did anything about it since I may be wrong.

    The CPU is idling at around 50c at normal fan speeds (I've seen others who were in the upper 30's) and is maxing at 94c or so. I have uploaded a picture of realtemp results, but I have also used CPUID Hardware Monitor also with the same results.Are these temps anything to worry about or should I check into calling XoticPC to look into it?

    Thanks.

    76888.jpg
     
    allgoodt, Sep 21, 2013
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  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    94C is a bit high for the CPU, what were you doing when you got that temp? Was it just regular gaming or were you doing any burn in software like Prime95?
     
    Support.3@XOTIC PC, Sep 23, 2013
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes depends on the task, for something like prime or very stressful task that's not too bad.
     
    Meaker@Sager, Sep 23, 2013
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  4. allgoodt

    allgoodt Newbie

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    For gaming it hit 92? once, for Prime95 which RealTemp used for a Sensor Test it hit that 94. What I'll do for now is just run the fan on full and see if the temps settle a bit, otherwise I'll figure out how to get to the CPU/Heatsink and repaste it. (I've repasted plenty of times for my desktop system, but never for a laptop, so I was a bit leery on that since I'd have to find out where the cpu is and open up the laptop correctly to get to it.)
     
    allgoodt, Sep 23, 2013
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  5. Meaker@Sager

    Meaker@Sager Company Representative

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    The CPU is under the main panel on the bottom and is pretty easy to get to.
     
    Meaker@Sager, Sep 23, 2013
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  6. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    If you're comfortable doing it for a desktop then you should be fine with Sager computers. They are very friendly to work on.
     
    Support.3@XOTIC PC, Sep 23, 2013
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