XoticPC Dead Pixel Insurance

What do you guys think of this insurance? $200 is quite steep but having guaranteed no dead pixels would be very nice. And does it also cover stuck pixels?

 

why is it needed? I never seen dead pixels or stuck pixels on laptops before, do they usually happen?

 

I asked XoticPC and they said I could simply ask for an exchange within 30 days if I don't take the insurance. Only difference is that shipping is not covered and Im not guarantee that the exchange won't have dead pixel.

Btw, the first M860TU owner got a defective pixel so that leaves me perplex.

 

if the exchange has a dead pixel, then can you exchange that one as well?

 

who is the first M869TU owner? Wasn't he/she Chunghwa?

 

Yes, and they had a stuck pixel.

Personally, if you are so paranoid about it, best you got the dead pixel guarantee. Especially if you live somewhere where the shipping is going to be more than that both ways.

 

was just curious lol

I probably wouldn't notice a dead pixel on a 15.4" WUXGA screen anyways

 

Dead pixel, stuck pixel = same thing I think

Skip the insurance. If you get a bad pixel, just pay the shipping to send it back, or deal with it. Otherwise, you're paying $6.67 per day for something you find out about the moment you turn the notebook on for the first time. $200 for one button press? Nah, I'll roll the dice.

 

heh, you say that but I was unfortunate enough to get a stuck pixel that could not be removed on my 570tu. I've sent it back for a replacement on wednesday but they still haven't received it yet so I'm going to be without a comp for the first few weeks of school starting tomorrow... But in the end, its better to wait then to pay 200 bucks.

 

Unless you get another one with another dead pixel then you wish you had gotten the insurance, and you get the insurance then it comes without a dead pixel and you've wasted 340 bucks <--- pessimistic.

 

If you buy the guarantee by itself it is $200, but when you bundle it with an extended warranty it is only $100.

If you rely on the return policy there is never a guarantee that the next one won't have even more defective pixels, but the probability is pretty good that you won't. You can continue exchanging them as long as you want because you are returning one for a refund, that is then applied to your new one...new one = new 30 day return privilege.

The only problem with approaching it that way is you are paying for every leg of the shipping, and all the time and hassle it takes.

 

heh, I just finished statistic class last year. So based on the overwhelming number of 570ru who reported no pixel issues what so ever, I assume the pixel defects are statistically insignificant. So the possibility of getting a second one with issues would be less then 5% (yes, I'm basically pulling numbers out of my butt now). Anyways, thats what lets me sleep at night as I eagerly await my replacement (which is coming a little bit too late....)
On that note, its laa laa land time. Peace peeps.

 

Donald off topic but so much confusion about RAM bandwidth of Montevina both DDR2 and DDR3 can you benchmark and post? SiSoft is a nice one.

 

personally I would skip on the, dead pixel insurance. I have yet to receive a LCD with a stuck pixel, but it could happen. Just like someone said it "I'll roll the dice".

 

dead pixel and stuck pixel is actually different.. dead pixel is when the pixel doesn't even light up at all (that's why its called dead.) whereas stuck pixel is when the pixel gets stuck on a certain colour (blue, white, black, pink, green, whatever other colour)..

stuck pixel can USUALLY be fixed with certain programs, that spams your screen with different colours at a high frequency, and that's how alot of people have fixed their stuck pixels.. one of these programs can be found here: http://www.jscreenfix.com/

if you got a dead pixel, then you're pretty much stuck with that for as long as you use the screen..

imo, if you think you want a perfect screen and shipping your laptop to and fro and paladin44 has mentioned possible, is too costly and time consuming, then go for the +200 option.. if not, then pray really hard that your screen comes in perfect

there. hope that helped..

 

It is a little hard to do that since they take different slots. 200 pin for DDR2 and 204 pin for DDR3.

Therefore to make any comparisons you would have to use two different models, and that would add too many variables to conclude what the difference in the memory would have contributed to the result.

 

Great explanation, but not really relevant because the guarantee covers any defect...Hot, stuck, or dead.

Don't look past the 2 Year Warranty with the 30 Day Dead Pixel Guarantee...it is only $259 on the NP5796 and NP8660. So think of it as $159 for the 2 year warranty and $100 for the pixel warranty, or think of it as getting the 2 year warranty for only $59 when you buy the pixel warranty for $200. Either way that is the smartest way to go.

 

Donald point is taken. But at this point with nothing out there something is better than nothing. Many threads on this with zero info. The latency of the 1066 is scaring people. Some doubt any improvement over Santa Rosa. With the Santa Rosa platform models having 4000/4500/MB/s I expect the Montevina to be 6000/6500/MB/s.

I know and knew was not the same "test bed" but you could do a 800 vs 1066. This was more a platform question than anything else.

But thanks for the reply.

 

powerpack, the bottom line is I doubt very much that even if you had 2 of the same model, but each with the different memory slots, you could tell the difference in daily use, and even if you benchmarked them the difference would be measurable but fairly insignificant.

The DDR3/1066 even with the higher CL would almost definitely win, but it wouldn't be by enough to let you go home even 5 minutes earlier at the end of the day.

 

I know you can get a refund then buy another again but can't you just directly exchange it (RMA)? Because that could be faster if they just replace the screen and would avoid to get through the whole customs and duty process in Canada as the exchange's taxes would already been paid while I would have to pay the taxes again for a new notebook.

 

Ah, I forgot about Canada's taxes.

No, you cannot exchange it under warranty because with less than 6 pixels it is not a warranty issue. If you don't like what you get you have to decide whether to deal with it, or return it for refund and buy a new one...and sadly pay the taxes again.

For Canadians, but very best thing to do is get the 2 Year Warranty with the pixel guarantee. There is just no way around it.

 

Great. Thank you very much.

So for everyone: it would be better to take the Dead Pixel Insurance with a 3 year warranty.

For Americans: you can just return the product and get another one

I think I'll just cross the border to ship the laptop if it has a dead pixel .