You've got to be fxxxing kidding me. (Audio on M570RU)

Dream laptop, or audiophile's nightmare?

So, I turned on my notebook, as I always do, in the morning to listen to some music to wake me up. Only thing is that I noticed that the right speaker wasn't working (I use external speakers). I checked the subwoofer, and it was connected properly. I wiggled around the cables, and they were all good. I took out the speakers, and I got that terribly tinny thing you might call "music", but might not, from the notebook speakers. I quickly looked around for a pair of headphones, grabbed some on my desk, and stuffed them into the sound jack. AAH! What's that terrible noise!? Out of my right headphone comes this terribly high-pitched shriek, and my dog starts barking, as if he's telling my to "stfu".

Basically, my right external audio doesn't work anymore. I've tried several restarts, nothing. Should I chance opening it and looking at the solder work?



EDIT: The high-pitched noise is from my LEFT side, not right. You can faintly hear something coming out from the right side, but it's mostly covered up by static.

EDIT2: It comes out of both, depending on which way I put in the male part. Oh man, will I have to send it back in?

EDIT3: My headphones get hot when they play the screech, or any other staticky material from the jack. VERY hot.

 

That would be a hardware failure. Send it in before something else goes bye-bye.

 

Atleast try reinstalling the audio driver or get the latest version if they have it and see maybe, just maybe it might help.

 

Contact your vendor, and tell them about the situation.

If they cannot come up with any working solution, then it would need to be sent in.

Strange defect though for sure.. first time I have heard of it.

 

I agree with blackwidow99

I would reinstall the audio drivers and possibly windows just to make sure it isn't a software issue. Also try the default windows driver for sound just in case it is a dud driver.

If that all fails it's most likely hardware. Much better to troubleshoot first before sending it in to be repaired as you will have the use of the notebook and not have to sit around waiting to get it repaired or whatever the problem is.

Steve

 

i had this problem when my sound card blew....culd be the integrated sound has shorted?

 

Ditto Blackwidow and vetrun...could be a flaky driver

 

I think I'm more on narsnail's level of thinking. Why would the headphone heat up (and I really mean heat up; I think it was about 70 degrees C, and I could smell something burning) if it were just a driver problem?

About Windows, it's possible that I can use the same copy to install again? I'm not sure what kind of anti-piracy bullcrap they have, but it won't give me that "THIS COPY IS NOT GENUINE" message each time at startup, correct?



ALSO:
The audio itself isn't screwed up. As I said, my built-in speakers work fine. Would that happen if it were a driver problem?

 

Drivers don't make your headphones burn up. That's definitely a hardware failure.

The headphone jack uses a different output amplifier than your laptop speakers so the fact your laptop speakers work doesn't really suggest driver problem.

Hardware failure all the way.

 

As long as you're installing Windows on the same computer, you can use the same copy as many times as you like. The worst that I've ever seen happen (when reinstalling the same copy of Windows 5 times in the same day) was that I had to call Microsoft and explain why Windows kept being activated.

 

ooops, missed the headphone plug heating up bit. If that's happening something is definately wrong hardware wise