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    certain keys in keyboard won't work

    Discussion in 'Sager and Clevo' started by Grump, Aug 7, 2017.

  1. Grump

    Grump Notebook Consultant

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    sager 170sm-a. Windows 10 and linux mint.

    Letter keys wont work. Enter and arrow keys seem to work fine. Problem seems to affect usb keyboard as well. And also occurs through linux and win 10.
     
    Grump, Aug 7, 2017
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  2. Seanwhat

    Seanwhat Notebook Evangelist

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    could be a motherboard issue. does on-screen keyboard work ok?
     
    Seanwhat, Aug 13, 2017
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  3. Grump

    Grump Notebook Consultant

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    the onscreen keyboard won't work unless I hold down the left control button on the main keyboard. I replaced the keyboard yet I'm still having problems where the key won't register unless I hit it square in the middle.
     
    Grump, Aug 14, 2017
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  4. Prostar Computer

    Prostar Computer Company Representative

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    I believe there's a keyboard controller on the main board. That could be your issue (the board may need replaced unless that controller can be).
     
    Prostar Computer, Aug 15, 2017
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