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    dvi stopped working on P170EM

    Discussion in 'Sager and Clevo' started by Ngetal, Jul 23, 2013.

  1. Ngetal

    Ngetal Notebook Enthusiast

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    About a week ago the DVI port on my P170EM stopped working overnight. Used it one day, took the laptop home, did some coding without any external monitors (and played around with windows hibernation settings), took it to work the next day and I couldn't get it to recognize any monitors from then on. HDMI still works, but not the DVI port.

    Not sure if this is HW or maybe a Win8 problem? Any ideas?
     
    Ngetal, Jul 23, 2013
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  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Hopefully those hibernation settings didnt also change how the output works. Do you have a system restore point just before you made to changes, if its software that could solve it.
     
    Support.3@XOTIC PC, Jul 23, 2013
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you checked the dvi cable on another device?
     
    Meaker@Sager, Jul 23, 2013
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  4. Ngetal

    Ngetal Notebook Enthusiast

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    Hmm haven't tried the cable, might be worth checking out. I don't think there's a restore point sadly but I don't trust them anyway. The hibernate fiddling was only temporarily enabling it via "powercfg /h on" and then turning it off similarly. WIll try a different cable.
     
    Ngetal, Jul 24, 2013
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  5. Ngetal

    Ngetal Notebook Enthusiast

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    Hmm a different cable seems to have solved it for now :) thanks!
     
    Ngetal, Jul 24, 2013
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Meaker strikes again! Always worth checking the cable on another device to check them :)
     
    Meaker@Sager, Jul 24, 2013
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