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    eSATA + HDD Docking Problem - NP9370

    Discussion in 'Sager and Clevo' started by [JC], Apr 10, 2013.

  1. [JC]

    [JC] Notebook Consultant

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    Hello friends, I have a problem: I tried to use my Thermaltake BlacX Duet (ST0014U) on my Sager NP9370 via eSATA port, but the PC only recognizes the HDD 1 of the Dock, why?

    If I use via USB 2.0, the PC recognizes both HDDs...

    Please help!
     
    [JC], Apr 10, 2013
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  2. Prostar Computer

    Prostar Computer Company Representative

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    Try updating your USB 3.0 driver and chipset driver if you haven't already.
     
    Prostar Computer, Apr 10, 2013
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  3. [JC]

    [JC] Notebook Consultant

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    My drivers are up-to-date. =/
     
    [JC], Apr 10, 2013
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  4. Prostar Computer

    Prostar Computer Company Representative

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    =\

    Does this occur on other USB 3.0 ports as well?
     
    Prostar Computer, Apr 10, 2013
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  5. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    It may not have Multiplex on the eSATA port. I dont remember seeing if it does or not but that would explain why its only seeing one.
     
    Support.3@XOTIC PC, Apr 10, 2013
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  6. Prostar Computer

    Prostar Computer Company Representative

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    Good point. I'm pretty sure eSATA on the Clevos does not support muxing..
     
    Prostar Computer, Apr 10, 2013
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  7. [JC]

    [JC] Notebook Consultant

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    So, I'll have to stick with USB...
     
    [JC], Apr 10, 2013
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