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    holy ramhogs fingerprint reader!

    Discussion in 'Sager and Clevo' started by loki714, Jan 30, 2008.

  1. loki714

    loki714 Notebook Enthusiast

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    np5792
    i've caught my fingerprint reader at 3gigs of mem usage (what the hell!?)
    why's the lil bugger of a process taking up so much mem? and 3 gigs of my 4?! really?! that's insane...

    anyhow.. is there a way for it to turn off after log in?
     
    loki714, Jan 30, 2008
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  2. Gophn

    Gophn NBR Resident Assistant

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    there's been shown that the fingerprinter reader software has a memory leak... which causes that.

    I am not sure if there is an update for it yet, I recommend to contact your vendor about it... to see if there is an update for it.

    Other than that... I would disable it if you are not going to use it for now until you get the update software.
     
    Gophn, Jan 30, 2008
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  3. rexdp10

    rexdp10 Notebook Consultant

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    I have had the same problem. With mine it's the plqsl.exe or something like that. That program runs at startup, and if given the opportunity will leak memory. I just have that disabled as a startup service and the fingerprint reader still works. I can log into windows, and from a Locked PC. The stuff that is leaking the memory is the small application associated with the fingerprint reader and doesn't appear to be the driver itself so it doesn't have to be running.
     
    rexdp10, Jan 30, 2008
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  4. Duct Tape Dude

    Duct Tape Dude Duct Tape Dude

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    I used to have this problem more often on Vista64, ever since swapping out to 32 bit Vista I've been doing fine.

    The process was psqltray.exe for me, and yes it is a memory leak as stated above. I just killed it via task manager and then ran the exe again to resolve it.

    If you don't want it to run on startup you can play with MSconfig (winkey+R, type "msconfig") and disable it from there. If what rexdp10 said is true about logging in without the process you should have no problems :)
     
    Duct Tape Dude, Jan 30, 2008
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  5. icecubez189

    icecubez189 Notebook Deity

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    I had the same problem with my Protector Suite QL fingerprint reader software, but it only happened after playing Counter Strike: Source. I asked for help and a member was kind enough to provide me this link for a fix: http://files.upek.com/GetFile.asp?Ke...EII56X480D2911

    hope it works for you too, i no longer have memory leakage
     
    icecubez189, Jan 30, 2008
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