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    how do i get my money back from sager?

    Discussion in 'Sager and Clevo' started by x32993x, May 2, 2012.

  1. x32993x

    x32993x Notebook Evangelist

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    I bought a np8170. It always overheated extra. I spilled soup on it but looked at the insides carefully and no soup hit the motherboard. However it will not start. I don't want them to fix it and send me a new defectively engineered laptop. I want my money back. I read somewhere that under certain circumstances they do refunds. So what do i need to say or do to get this refund?
     
    x32993x, May 2, 2012
    #1
  2. omnivor

    omnivor Notebook Consultant

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    omnivor, May 2, 2012
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  3. Frag

    Frag Notebook Consultant

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    You spilled soup on it. Why in the world should Sager replace your laptop? If it always overheated than you should of had them fix it. Now you are going to try to use that as an excuse for them to give you a refund after you spilled soup on it. Wow.
     
    Frag, May 2, 2012
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  4. ggcvnjhg

    ggcvnjhg Notebook Evangelist

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    Wow...entitlement ftw.
     
    ggcvnjhg, May 2, 2012
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  5. egoistmusketeer

    egoistmusketeer Notebook Geek

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    chances are some of it hit the motherboard.. or at least other parts
     
    egoistmusketeer, May 2, 2012
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  6. jpangeles1581

    jpangeles1581 Notebook Guru

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    Checked the thread title. Opened it to a new tab. Read up to the third sentence. * closes the tab *
     
    jpangeles1581, May 2, 2012
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  7. MALIBAL

    MALIBAL Company Representative

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    Customer is always right, right?
     
    MALIBAL, May 2, 2012
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  8. bn880

    bn880 Notebook Consultant

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    I'm pretty sure spilling soup in there voids the warranty :)

    I'd suggest you talk nicely to them and get the laptop repaired, pay for the parts but see if they can cover the labor since it was overheating (if you have a record of the overheating logged with them).
     
    bn880, May 2, 2012
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  9. sjefferson

    sjefferson Notebook Consultant

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    what kind of soup was it? i love good cup of soup in the morning :)
     
    sjefferson, May 2, 2012
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  10. Kevin

    Kevin Egregious

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    You were pretty clear, in your other thread, that spilling the soup caused the problem. It did not stop turning on, until the soup was spilled into it. You even saud it smelled shorted out or burned out when you opened it.

    Also, the motherboard is directly under the keyboard, with no barrier. It's impossible to avoid liquid getting through to the motherboard, if it's spilled on the open machine.

    I tried to help you out, but now you're trying to pull a straight up con move.

    I don't know how old you are, but it's time to do what a man does. Take responsibility.
     
    Kevin, May 2, 2012
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  11. Tyranids

    Tyranids Notebook Evangelist

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    Wait... So this actually happened? He isn't just making some awful troll thread?
     
    Tyranids, May 2, 2012
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  12. micahmatthew

    micahmatthew Notebook Deity

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    This person is funny
     
    micahmatthew, May 2, 2012
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  13. Burnin8or

    Burnin8or Notebook Enthusiast

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    Was it at least a cold soup, like, gazpacho? Because a warm soup would definitely NOT help the overheating problem.
     
    Burnin8or, May 2, 2012
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  14. w3ak3stl1nk

    w3ak3stl1nk Notebook Consultant

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    Depends on if accidental damage insurance was taken.
     
    w3ak3stl1nk, May 2, 2012
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  15. Sorbus

    Sorbus Notebook Geek

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    He hasn't posted any pictures or real proof, so he could be trolling, I suppose. There's not much to lose by assuming that he's telling the truth, though - if he is a troll, he's not a good one.
     
    Sorbus, May 2, 2012
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  16. hizzaah

    hizzaah Notebook Virtuoso

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    From the thread he created a few days ago:

    http://forum.notebookreview.com/sager-clevo/659554-np8170-wont-start-rma-2.html#post8480461
     
    hizzaah, May 2, 2012
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  17. Greg

    Greg Notebook Nobel Laureate

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    No use crying over spilled <s>soup</s> milk. You killed the laptop and now you want to try and use a story to RMA it? That's called fraud. If one of the resellers wants to help you out in repairing your laptop or giving you tips on cleaning it, take it to the PM system please. Since you have clearly demonstrated a willingness to commit fraud this thread is closed.
     
    Greg, May 2, 2012
    #17