jut got my sager 5796, keyboard issues =x

hi all! so its finally arrived, im so happy with it, this thing is a beast!!

the graphics are amazing, performance is crazy, the speakers are very quiet but its not too big of an issue;


im just wondering if anyone has a problem with the keyboard... it regularly misses letters as i type which is actually starting to get kinda frustrating ... when i type fast it tends to miss alot more keys but if i type slow and press harder on the keyboard the issue doesnt come up.

Any time i type fast it does miss alot of keystrokes, id say about 18/100 letters which does get pretty annoying at times... it also tends to come and go in waves where it works fine for a couple of seconds then misses about 3-5 keystrokes in a row....

any help would be appreciated, thanks!

 

ouch that's not so good, is the NP8660 the same? Maybe check your fingers, see if they are shaking from excitement...

 

What os are you running?

Also reformatting your comp might help.

 

This has also happened to me and a couple others with the Sager NP5796. Don't sweat it for now. They will probably release a bios update or driver that fixes the problem. Also, it seems to go away over time. It never happens to me anymore but happened rarely when I first recieved my laptop for the first 1.5 weeks.


Here is the link to the first thread regarding the keyboard issues

http://forum.notebookreview.com/showthread.php?t=280946

 

try to install Linux and see if you get the same thing ...

 

ah, ok, ill wait and see ... im running windows XP pro 32 bit.

 

Thats why Heuk, people with windows xp seem to be having the problem here, people wiht vista 64 are doing fine.

 

yup. vista 64 is running perfect. isn't it great minkang?

 

call sager and see if they have a solution, also to put on their got "do list" and provide a fix for everyone if they dont have solution for you.

 

does the windows vista 64 working ok? Can you run windows XP applications on Vista 64?

 

it could just be a faulty keyboard.. have them swap it for a new one.. its RELE easy to self replace.

 

More likely than not due to the OS, as several other people with XP have the problem and not Vista. Also xp/32bit programs work totally fine on vista 64. I have not had any trouble with any apps, it is pretty awesome. I think someone said they called Sager and they said that they XP is not an approved OS since they do not do any testing with it. Which i think is accurate because if you go onto their site their drivers are for vista.

 

i already called xoticpc tech support since i cant call the sager support 1-800 number from canada =s, theyre helping me find a fix and being very cooperative, hopefully they get in contact with sager too and see if theres a fix for everyone

 

Have you tried disabling your touch pad? Not sure why this would help but someone else said it did.

 

*UPDATE*

the problem is FIXED!!!! after a couple of phone calls with tech support, it turns out that the synaptics touch driver is conflicting with the keyboard... by uninstalling the driver with device manager then going to control panel and taking out synaptics driver it has fixed the problem, the keyboard is normal and very responsive at the moment i just sacrificed some functionality of the touch pad which is not a big deal for me; it still works fine with the windows driver.

woot! i can type normally again

sager said its a known issue and theyre working on a fix for the driver too.

hope this helps others with the same problem!

 

Congratz!!!

 

nice, we will remember this fix.

 

if we can get some kind of sticky on this to help out other people that would be useful, or i could remake the post to reflect the temporary fix... ill try doing that in a while

 

it should be added to the "Sager 5796 / Clevo M570TU Owners Thread"

.. you know what... I do not think there is one.