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    livekernel error

    Discussion in 'Sager and Clevo' started by Fku, Jan 9, 2009.

  1. Fku

    Fku Notebook Enthusiast

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    hi i have a 8800m gtx and time to time windows give me this error
    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 2070

    Files that help describe the problem (some files may no longer be available)
    WD-20081209-1752.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 117
    BCP1: 8524D008
    BCP2: 8E2171C0
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    please help. Thanks
     
    Fku, Jan 9, 2009
    #1
  2. Shyster1

    Shyster1 Notebook Nobel Laureate

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    What OS are you using?

    In all likelihood, you probably need to completely uninstall, and then reinstall, your video drivers.

    Here's what microsoft has to say about Bug Check Code 0x117:
    Uninstalling/reinstalling the video drivers is the solution for this type of error, as indicated in this techsupportforum.com _Vista support thread.

    Another thing you should check is your event logs - after each error, there should be an entry to the event log regarding the error that gives some more information about what process/service actually caused the error. That might be useful if the video drivers turn out to be ok, but are getting deadlocked by some other misbehaving process/service.
     
    Shyster1, Jan 10, 2009
    #2
  3. Fku

    Fku Notebook Enthusiast

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    windows vista 32
     
    Fku, Jan 10, 2009
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  4. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Have you tried to uninstall and then reinstall your video drivers?
     
    Shyster1, Jan 10, 2009
    #4