mouse pad dies intermittently

I have a Pro-Star laptop and every couple of weeks or so the mouse will just not work at all. No response whatsoever. No response from the trackpad, no response from the buttons, no nothing. Restarting does nothing. Restarting again does nothing. Re-installing the drivers from the Clevo site does nothing. Using my wired mouse works until one day, for no discernable reason, the mouse on the laptop works again as if nothing had ever happened. Then a few weeks later the same thing - dead again until it mysteriously fixes itself.

This is only a few months old. Can I get the entire pad replaced or what happens with this? It should still be under warranty but I need my damn computer every day and I don't want it to be gone under repair for a month over this stupid mouse problem. Can I replace it myself?


Any input would be appreciated.

 

There is also a bug with the P775DM3-G touchpad. For example when I load up 3DMark it does not function until the sw reads the system info.

 

Where can I learn more about this bug?

Thanks!

And does anyone know if the trackpad on a laptop can be replaced by the owner?

 

@spamanon - If you're within your warranty and can part with the laptop briefly, we can replace the touchpad for you (even if we can't reproduce the problem).

It does the same briefly when we fire up certain stress tests with every model. I don't think it's a touchpad bug.

 

Well it only happens with Touchpad, USB mouse works fine. Probably a bug in the driver.