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    my bios dont detect my amd hd 7970m gpu

    Discussion in 'Sager and Clevo' started by remoaf, Oct 8, 2014.

  1. remoaf

    remoaf Notebook Enthusiast

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    hi all
    i have clevo p150em with prema mod 2.15.1227 and my laptop dosent recognize my VGA amd hd7970m
    i did manage to make it work for a few hours and then after a restart he dosent detect it {VGA n/a}

    i tried different driver from amd and clevo sites
    nothing works ,, pls help me
     
    remoaf, Oct 8, 2014
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  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Check the pci-e mxm contact and make sure there is no physical damage on the card.
     
    Meaker@Sager, Oct 8, 2014
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  3. remoaf

    remoaf Notebook Enthusiast

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    Dont think there is any DMG cuz some times it gets detected and sometimes not and when it works it works great
    ill try to check it tho will i need thermal paste ? cuz u need to take the cooling block off no?
     
    remoaf, Oct 8, 2014
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes you would need thermal paste.

    I would get some, take the card out, physically inspect it, clean the contacts with alcohol and let it dry. Also clean off the old thermal paste (leave the pads if they look intact)

    Once dry place it back into the machine ensuring it's fully in. Place a dot of thermal paste around two rice grains in size and put the heatsink back on.

    I always use IC diamond on my chips.
     
    Meaker@Sager, Oct 10, 2014
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  5. remoaf

    remoaf Notebook Enthusiast

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    Great! i will do that ASAP
    and then I will know if its a BIOS problem, maybe will need to flash a new vBIOS gpu and BIOS or a new gpu -_-
     
    remoaf, Oct 13, 2014
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Probably not but you can update the system bios to the latest to be sure. The vbios should be fine to leave as it is but again you can try reflashing it in case something got corrupted but usually then it would never work.
     
    Meaker@Sager, Oct 13, 2014
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  7. remoaf

    remoaf Notebook Enthusiast

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    OKAY so i checked the GPU and connectors, there is no physical damage, all looks good.
    what now? whats the problem?
     
    remoaf, Oct 20, 2014
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  8. Meaker@Sager

    Meaker@Sager Company Representative

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    It would seem the card is dead then and needs replacing if it simply can't be detected.
     
    Meaker@Sager, Oct 21, 2014
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  9. remoaf

    remoaf Notebook Enthusiast

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    BUT as for now the card is up and running and only when I restart the laptop sometimes the GPU wont show in the bios
    im playing very demanding games for several hours and its working perfect
     
    remoaf, Oct 23, 2014
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