The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    need some help with my sager!!

    Discussion in 'Sager and Clevo' started by shadman1, Jan 13, 2010.

  1. shadman1

    shadman1 Notebook Guru

    Reputations:
    1
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    15
    This happens almost everyday and i just dont know how to fix it. :mad:
    My computer keeps restarting. when i go to event viewer it says

    kernel-power - 41?

    can anyone please help? is my laptop messing up?
     
    shadman1, Jan 13, 2010
    #1
  2. Tobe_ornot_Tobe

    Tobe_ornot_Tobe Notebook Geek

    Reputations:
    4
    Messages:
    77
    Likes Received:
    0
    Trophy Points:
    15
    Tobe_ornot_Tobe, Jan 13, 2010
    #2
  3. gedekran

    gedekran Notebook Geek

    Reputations:
    0
    Messages:
    90
    Likes Received:
    0
    Trophy Points:
    15
    Same that comes up for mine when it shuts down when I run my tests. Checking the ram now to see if it has any errors, then going to try running in safe mode and run my tests again and see if it happens. If not, then perhaps driver issue.
     
    gedekran, Jan 13, 2010
    #3
  4. Neil@Kobalt

    Neil@Kobalt Company Representative

    Reputations:
    1,230
    Messages:
    499
    Likes Received:
    0
    Trophy Points:
    30
    Kernel Power (Event ID 41) can sometimes be attributed to hibernate or sleep mode in Windows so if you have either of these on try turning them off and see if it makes a difference.

    It can also be attributed to power issues with things like voltage regulation on the GPU so if you notice the laptop behaviour change when, for example, the clocks on the GPU increase/decrease during benchmarks or between levels in a game then you might be able to pin it down to a specific hardware component.
     
    Neil@Kobalt, Jan 13, 2010
    #4
  5. gedekran

    gedekran Notebook Geek

    Reputations:
    0
    Messages:
    90
    Likes Received:
    0
    Trophy Points:
    15
    I curious to see what is causing shadman1's issue. Where as mine is only when I run tests. Which I happen to think is the power supply.
     
    gedekran, Jan 13, 2010
    #5
  6. shadman1

    shadman1 Notebook Guru

    Reputations:
    1
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    15
    well i was reading and someone said they had a usb hub and they took it out. I took off mine so far it hasnt restarted. what could the problem be?
     
    shadman1, Jan 14, 2010
    #6
  7. shadman1

    shadman1 Notebook Guru

    Reputations:
    1
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    15
    ok so i thought it was gone but it came back... it doesnt happen when i play games but happens sometimes when i watch youtube
     
    shadman1, Mar 1, 2010
    #7
  8. JoeNewberry

    JoeNewberry Notebook Evangelist

    Reputations:
    546
    Messages:
    329
    Likes Received:
    0
    Trophy Points:
    30
    According to this thread: http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/9e71f600-7c62-4869-8236-964e93d17936

    The issue might be resolved by reinstalling the Realtek Audio drivers. Since your issue is apparently also manifesting while using a web browser and multimedia in the form of YouTube, it could be worth a try.
     
    JoeNewberry, Mar 4, 2010
    #8
  9. shadman1

    shadman1 Notebook Guru

    Reputations:
    1
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    15
    EDIT: well the realtek driver seems to be the problem. I just rolled back the driver and so far so good. hasnt crashed like before when i was playing Just cause 2 or when im streaming videos. Thanks for the help!!! Hopefully this driver was the reason why it kept restarting.
     
    shadman1, May 17, 2010
    #9