np8170 wont start rma?

I bought a 8170 and know they don't make them anymore. If I RNA will I get the same laptop or the new version?

 

Sager has plenty of NP8170 replacement parts in the repair facility. You shouldn't expect a free upgrade.

 

What if i spilled soup on the keyboard? What would you do

 

I hope people like you get what they deserve.

 

.....you spilled soup on the keyboard....? /facepalm

if it wont turn on, you most likely toasted your motherboard. You can't return it, they'll inspect it and see what you did lol.. probably will cost a pretty penny to repair.

I'd suggest maybe disassembling it and cleaning it properly, but judging by the nature of this thread, I don't see that going well for you.

 

Liquid and physical damage is usually easy to spot and unless you had an accidental policy, it's not something that's going to be covered. Unfortunately, you'd be out the cost of all the parts needed to repair it.

 

You'll need to open the computer and take it apart, to clean it out as best you can, then let it dry.

Your warranty is toast, though.

Check this out, which coincidentally just happened to me with mine:

I've been having some electrical motherboard issues with my machine for like 6 months. A month ago, my friend splashed a small bit of water on my keyboard, which I just wiped off and let dry. Well, I finally RMA my notebook a couple weeks ago, and just the droplets of water residue they found under my keyboard voided my warranty. So they wanted $495 to replace the motherboard, regardless of whether the water caused the issue. My solution was too just have them send it back to me unrepaired, and my friend has agreed to put the $400 towards a P170EM barebone.

Your situation is much worse than mine. Hopefully you powered it off, removed the battery, and flipped it onto something to help it drain. That would have helped it to not seep all the way through your machine.

Take the keyboard off and assess how much of a mess it is. Also, what kind of soup was it?

p.s. - don't be surprised if the machine comes back to life in a few days, if you're lucky. Usually the keyboard has to be replaced, as the ribbon getting wet will cause it to malfunction.

 

Nos. I spilled liquid on my keyboard, and for that I deserve to die right? Go see a doctor bro

Hizzah. Facepalm??? Spilling something is as common as rain. What are you facepalming for? Are you guys joking?

Otherguy. Thanks a lot. I opened it up and didn't see to much soup, I cleaned what I could. When I opened it up I have a hard time believing the soup caused a short. The laptop ribbon pulled out and is impossible to plug back in. As the cables are sandwiched between the keyboard and the motherboard. Only god knows how the heck safer put it together.

 

Yep, he's joking. You actually get a headdesk for that. If spilling something is that common, why would you keep spillable substances by your expensive computer?

 

Did he spill something on your laptops? Why are you being so insensitive?

 

Sorry. I'm slightly annoyed right now because I just spent 3 hours mining gamefaqs archived forums looking for a piece of ASCII and didn't find it. I guess I'm just killing time until ivy. Also, I don't have a laptop yet. Should I edit that post?

 

I understand accident's happen, I was joking around. sheesh. I just tend to not eat over my machines though.

How much of the laptop did you actually take apart? did you take the keyboard off?

 

I was just going to send it as is. But I had a second thought and found a way to take out the keyboard. When i opened it up man was it a mess. Keyboard was crunchy. I cleans it up using warm soap water and a pin. All of it looks spotless with no signs of corrosion. Very clean. What i do notice is small pitmarks on the lithium ion quarter sized battery. And a burn Mark that just looks like a circular black soot mark that does not come off. I think my battery got fried. Do you guys know if a aborted cmos battery would prevent the laptop from powering on?

 

It shouldn't, but you'll get a bios warning about settings changing and your OS won't keep time. The liquid may have shorted out more than just the battery though.

 

Again, closing this thread since your clearly trying to return a laptop you damaged. If one of the resellers wants to help you out in repairing your laptop or giving you tips on cleaning it, take it to the PM system please. Since you have clearly demonstrated a willingness to commit fraud this thread is closed.