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    please help , p170em keep shutting down

    Discussion in 'Sager and Clevo' started by chuckles87, Aug 16, 2014.

  1. chuckles87

    chuckles87 Notebook Consultant

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    i was playing a game then all of the sudden my laptop shuts down , i turned it back on but it shuts down after 10-15 seconds , i noticed that when i turn it one both the cpu and gpu fan dont work , is that normal? i tried removing the battery but it didnt solve the problem as well , please help im totally lost :(
     
    chuckles87, Aug 16, 2014
    #1
  2. Ashen-Shugar

    Ashen-Shugar Notebook Evangelist

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    Grab open hardware monitor http://openhardwaremonitor.org/files/openhardwaremonitor-v0.6.0-beta.zip or HWMonitor CPUID - System & hardware benchmark, monitoring, reporting and run it as it sounds like your CPU and/or GPU are overheating.

    The fans should run, especially when your laptop is under any type of load. If they do not, then it is nearly guaranteed suffering from an overheating issue. Either tool above will show you what your temperatures are.

    Solutions:

    1. Make sure your fans are running, if not, get them repaired ASAP.
    2. Clean out your laptop (open it up, blow out the fans and vents)
     
    Ashen-Shugar, Aug 16, 2014
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  3. chuckles87

    chuckles87 Notebook Consultant

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    well i cant run anything cuz it would shut down after 10-15 seconds of boot-up , i repasted both the gpu and cpu with no use , is anyone with p170em kind enough to tell me if fans spin when u turn on the power?
     
    chuckles87, Aug 16, 2014
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  4. bn880

    bn880 Notebook Consultant

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    You probably resolved this problem by now, but YES, fans spin when you turn the laptop on and it posts, even if it won't post, it will spin the fans.
     
    bn880, Mar 3, 2015
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  5. Prostar Computer

    Prostar Computer Company Representative

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    If you're brave enough, reconnect the fan cables and make sure nothing is obstructing the fans. If they continue to not spin and you have this issue repeatedly, the laptop will probably need serviced.
     
    Prostar Computer, Mar 3, 2015
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