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    problem with gtx 765m

    Discussion in 'Sager and Clevo' started by vluca2015, Jan 26, 2015.

  1. vluca2015

    vluca2015 Newbie

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    Hi, i have buy an p170sm-a with the geforce gtx765m video card.
    now after flash the new bios 308 windows and nvidia driver not detect the card correctly.
    maybe I was wrong to flash something?
    in the device id of generic windows driver i have :
    PCI\VEN_10DE&DEV_11E1&SUBSYS_74811558&REV_A1
    PCI\VEN_10DE&DEV_11E1&SUBSYS_74811558
    PCI\VEN_10DE&DEV_11E1&CC_030000
    PCI\VEN_10DE&DEV_11E1&CC_0300
    is right for the gtx765m?
    the error is :
    The driver at startup does not match the video card driver of which was backed POST.
    i have to flash a vbios wrong?
    thanks

    foto.gif
     
    Last edited: Jan 26, 2015
  2. Prostar Computer

    Prostar Computer Company Representative

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    Did you purchase the video card separately, and if so, from where (and which card is it)?
     
  3. vluca2015

    vluca2015 Newbie

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    No i have buy the notebook with the video card installed. At the first all ok, but when i have update the system bios with new one, the prob is come.
    Ps. Also the backlight keyboard is not ok..thanks
     
  4. vluca2015

    vluca2015 Newbie

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    I also try to install driver with modified inf but nothing good..

    Cattura.JPG

    the problem for me is hte update bios chenge the deviceid of the video card from 11E2 to 11E1.
    i need to update de v bios
     
  5. D2 Ultima

    D2 Ultima Livestreaming Master

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    Sir, that is not a GTX 765M. The 765M was not sold with 3GB vRAM, and that is an odd vRAM count. The P170SM-A was also not sold with a 765M. The P170SM was, but you said it was a P170SM-A... so something is fishy. I would suggest you return that notebook as being faulty, as it also appears the GPU is broken.
     
  6. vluca2015

    vluca2015 Newbie

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    Maybe i have flash the wrong bios? If i reflash the p170sm?
     
  7. vluca2015

    vluca2015 Newbie

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    problem solved. i have flash the bios for the p170sm-a to an p170sm. i reflash the right bios and all is ok thanks to all
     
  8. D2 Ultima

    D2 Ultima Livestreaming Master

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    Glad you got it sorted out