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    sager np9380-s out of stock?

    Discussion in 'Sager and Clevo' started by reaversedge, Mar 2, 2014.

  1. reaversedge

    reaversedge Notebook Evangelist

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    hi guys, recently i went on sager resellers and found out that sager np9380-s is unavailable, do you know which reseller has stock on sager np9380-s? coz im buying one soon and i really hope there's a stock on a reseller site, wait do resellers still sell the 9380-s? have been working under the rock for a while so i have no updates whatsover, thanks :)
     
  2. syntaxvgm

    syntaxvgm Notebook Guru

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    Yes they do, however almost all sager notebooks are on backorder for now cause of the hardware refresh. 8xxm gpus coming I think.
     
  3. reaversedge

    reaversedge Notebook Evangelist

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    i see, are there any announcements when they will be released? im just after the 120hz screen with the high end dual gpu configuration
     
  4. BlackSabs

    BlackSabs Notebook Consultant

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    All the re-sellers i have looked at list "Mid-March"
     
  5. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Sager is back ordered til mid March so all Sager resellers will be as well.
     
  6. syntaxvgm

    syntaxvgm Notebook Guru

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    I'm right there with yah, I need a new laptop pretty much now but I guess I'm gonna wait.
     
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Everyone is going to have a little gap here, but should not be too long now :)
     
  8. reaversedge

    reaversedge Notebook Evangelist

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    so they are aiming for a refresh or they are just out of stock? man i shouldve ordered in the first week of february, reading some forums here, it should have been released somewhere or end of february, but hopefully by next week they will release a refresh or an available 120hz screen :(
     
  9. reaversedge

    reaversedge Notebook Evangelist

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    bumped, is there an xoticpc staff online? i ordered a week ago and contacted Megan and Erin, i want some price confirmation on my end, also when i checked today the xoticpc website, the one i ordered a week ago (the sager np9380-s) is now omitted from the list?
     
  10. Larry@LPC-Digital

    Larry@LPC-Digital Company Representative

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    Both the Sager NP9380 and Sager NP9390 models have been phased out. Sorry.
     
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    If your order has not started being built then it will likely be swapped over to the new model.
     
  12. reaversedge

    reaversedge Notebook Evangelist

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    ouch, that's a drag :( is there any more model that is similar to that set up? with 780m sli?

    EDIT : will they have it in the future? are there news in sager that will give some flagship dual gpus? i just ordered one when its available in xoticpc (now subjected to wire transfer) but now seeing their options for sager laptops, the 9380-s is now not available :( if they could somehow order it i will be making a transfer soon, i sent them multiple emails regarding my order but until now no update :( is there an xoticpc staff here now to help me? thanks
     
  13. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    There could have been one allocated for your order as long as it has been paid for. Build times are currently 6-10 business days so it seems like you'll be OK. Can you PM me your order number and we can double check with Sager on Monday. If they did not have one for your order you should have been informed so.
     
  14. reaversedge

    reaversedge Notebook Evangelist

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    so to make things short, my order is dud? correct?

    EDIT : i have made an order weeks ago by the time back then that the np9380-s is still available, as for talking to Erin (or Megan, not sure who) they said that its still on stock, now this week, that im about to make the payment transfer its gone, i sent a mail to Megan to confirm if its still available in your site, coz it wont mean anything if i will transfer now and will not get it in the future, by saying so i need assurance that i will be able to get it as i will pay soon when i receive Megan's confirmation, but now she's gone dark, can you bump her out Hutsady? i want some confirmation soon (bdw i know i should've transferred the payment but there were some errors from Erin's side, she sent a wrong price declaration from xoticpc's end, as i received her first email (the cronfirmation of price) i questioned her immediately and told her to recheck the price in my order, so another days have past, and Megan made it clear that the price from my order was wrong, so she corrected it but by the time Megan corrected the price of my order, the sager np9380-s is now not available on the options menu, bdw i have the order no. 88538 ? which is lately now on changed status (updated price from Megan)

    Huts, can you shed light on this? payment is getting delayed coz of im not sure of what price to follow, it got delayed here and there and now that the 9380-s as you said are now phased out :( this sucks :(
     
  15. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Thanks for providing the order number. I do see the wire transfer has not cleared which is pretty much the same thing you said. Since payment has not been made for this order there would not be one set aside for you at Sager.

    I have brought this to the attention of Josh as well as I see you mentioned both him and I help you (thank you!). Unfortunately it does look like we wont be able to fill this order. I will have Josh contact you directly as well as he is your main rep. and he can help go over options with you.

    Edit: Sounds like you talked to Josh in chat. Hopefully he helped you get everything figured out. If not feel free to let me know as well.
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    There will be more options soon at least.
     
  17. Djsilverline

    Djsilverline Newbie

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    I was also ready to purchase one of these notebooks today that seem to have been taken down. Can somebody please clarify what exactly is going on? I am hearing speculations and potential reasons as to why these models are being pulled but no detailed answers, information, or recommendations. I am noticing that this is affecting other notebook brands as well but mostly Sager.

    As much as I love anticipation and excitement of new games and toys, Notebooks and PC's are not just a toy for me. Yes, I am looking for cool features, best game play, light-up keyboards, ext.., but I am also a professional Comp Science student and professional contractor who relies on a good computer. I have spent the last two weeks specing out and researching each one of these models and was ready to drop $5000.00 today just to find out that these have been pulled. Now all that is left is older models that I am not interested in, or the option to wait and see IF these models will come back, or if there will be new but similar models to what I am looking for, and how long the wait will actually be.

    I am on a older laptop that is on it's last legs and the majority of my school is online and so is my work. Time is money and something I do not have the luxury to wait around for. For the amount of money that myself and other consumers are willing to spend on these laptop options, one would think that there would be more transparency of what is going on with these companies and their decisions behind their products and actions. (I don't feel like much of a valued customer.)

    Of all the forums that I have read regarding this issue there have not been any definitive answers, just more questions. My major questions that I would like answered are; Will these models (specifically NP9380 or NP9390 and certain MSI's) be returning and if so how long until they are back? (For back-order answers, It is now mid-march, there should be an exact date or some news), Will there be different models with the same or more features to replace the old ones? (Sager, I'm looking at you), Will the retail sites or manufacturers be offering additional discounts or sales for those of us who have been forced to wait (Not including additional build times.), I would hope at the very least that international shipping costs would be a covered courtesy, as I am going to Canada in a few weeks and now because of this wait I will be forced into spending even more to get the computer to my location. Or should I perhaps be looking at other options and retail outlets?

    Any help, advice, or recommendations would be greatly appreciated. Thank you.
     
  18. reaversedge

    reaversedge Notebook Evangelist

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    what puzzles me is, sager has a lot of laptop models, for me, as a midstream to heavy gamer, both 9380-s and 9390-s are like their top of the line products, its either they went out of stock and decided a refresh, but honestly guys, flagship models are having an early refresh as now? it should be worth it somehow, my past experience on the laptop trends back then, they wont just suddenly omit a dominating laptop (like the 9380-s 120hz screen with dual gpus, wow, just wow) without a newer refresh already served and reviewed out of speculation, now, we are still speculating what is inside the box, and when will it arrive

    in my case, it sucks more, i could have made it in time, maybe chunking the last remaining units before they finally decided to omit it.

    whatever reason and when is the time? man im waking up everyday and checking if there would be any, im in the same boat with you DJsilverline, hanging by a tread, waiting but unfortunately still expecting since my mind was set to order one already back before
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    With new cards coming out they cut production of models with the "old" cards to prevent excess stock that nobody wants.
     
  20. ajnindlo

    ajnindlo Notebook Deity

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    My advice is to just wait a week or so. This refreash is in process and it won't be too long. At this point no dealer can tell you more. The 9380's sell well, so I don't think they will disappear. This refresh should have some updated gpus, although more should come in July. We may see some other changes, like full color keyboards, slightly better sound, and some other tweaks. Or maybe those tweaks will hapoen in July, announced in June.
     
  21. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    All new models and video card options are now up :)
     
  22. ajnindlo

    ajnindlo Notebook Deity

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    Or, wait a few minutes... :)
     
  23. Meaker@Sager

    Meaker@Sager Company Representative

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    It will take time to get systems built but yes all is a go :)
     
  24. reaversedge

    reaversedge Notebook Evangelist

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    well looks light we will reach the light at the end of the tunnel soon, sager np9377-s is now available on xoticpc, its like the old sager np9390-s design but with 880m sli video card and 120hz screen optional :D now that what i call worth the wait :)

    to Hutsady, i already placed an order for that, can you contact Megan M to cancel my previous order and verify my latest order? thanks
     
  25. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    I cant cancel the order myself, on our site under the "contact" section you can cancel your order. The new one usually is processed within 24hrs. You can PM me your order numbers and I'll be happy to check on them tomorrow once back in the office.