The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Unknown Device

    Discussion in 'Sager and Clevo' started by Zenica, Sep 2, 2008.

  1. Zenica

    Zenica InterArmaEnimSilentLeges

    Reputations:
    269
    Messages:
    1,009
    Likes Received:
    0
    Trophy Points:
    55
    I tried a suggestion someone else posted for the ITM Dashboard problem I and a few others were/are having but now I have another problem. Ever since I uninstalled and reinstalled with the -UP command to install the ITM Dashboard I now have an unknown device (Intel(R) ICH9M LPC Interface Controller - 2919) in Device Manager. I tried updating the driver by going to the internet, no luck. I then tried by looking on the local disk and again, no luck. I tried using WinRAR to extract the ITM exe file so I can look for an *.inf but WinRAR is unable to extract it. This might be why the mouse gets hoppy when I try to use the ITM Dahboard....

    Any thoughts?
     
    Zenica, Sep 2, 2008
    #1
  2. Shyster1

    Shyster1 Notebook Nobel Laureate

    Reputations:
    6,926
    Messages:
    8,178
    Likes Received:
    0
    Trophy Points:
    205
    I believe you can get a driver update package that includes support for that particular device (device No. 2919) from here on Versiontracker's website. That package looks like it might be easier to open up.

    Also, problems with that device driver could be a possible source of problems with your keyboard. As briefly explained in this Wikipedia article, the LPC, or low pin count, interface is used to connect certain low bandwidth and "legacy" components, including the keyboard.
     
    Shyster1, Sep 2, 2008
    #2
  3. Zenica

    Zenica InterArmaEnimSilentLeges

    Reputations:
    269
    Messages:
    1,009
    Likes Received:
    0
    Trophy Points:
    55
    Thanks for the reply...you continue being a wealth of knowledge.

    I had tried the driver from Version Tracker but Vista stated that the file (the download once extracted) did not contain drivers for my device and would not update. I tried the setup exe but Vista then told me my driver files are newer.

    UGH!
     
    Zenica, Sep 2, 2008
    #3
  4. Rorschach

    Rorschach Notebook Virtuoso NBR Reviewer

    Reputations:
    1,131
    Messages:
    3,552
    Likes Received:
    17
    Trophy Points:
    106
    Try going to the update page for MS and select custom and see if the device driver shows up?
     
    Rorschach, Sep 2, 2008
    #4
  5. Zenica

    Zenica InterArmaEnimSilentLeges

    Reputations:
    269
    Messages:
    1,009
    Likes Received:
    0
    Trophy Points:
    55
    Good idea...I'll try that now...
     
    Zenica, Sep 2, 2008
    #5
  6. Zenica

    Zenica InterArmaEnimSilentLeges

    Reputations:
    269
    Messages:
    1,009
    Likes Received:
    0
    Trophy Points:
    55
    Nope...no go.
    I'm going to yank that **** card out....I doubt it is doing much anyway...

    I only got it because $40 dollars is nothing...and if it worked, so be it....but the agrivation isn't worth Intel giving me $40----as weekly royalties!
     
    Zenica, Sep 2, 2008
    #6
  7. Zenica

    Zenica InterArmaEnimSilentLeges

    Reputations:
    269
    Messages:
    1,009
    Likes Received:
    0
    Trophy Points:
    55
    Well removing the card didn't remove the
    Other Devices∟
    Unknown Device∟
    Intel ICH9M LPC Interface Controller 2919
    In Device manager. So it must be chipset related?? Anyone?
     
    Zenica, Sep 5, 2008
    #7
  8. Zenica

    Zenica InterArmaEnimSilentLeges

    Reputations:
    269
    Messages:
    1,009
    Likes Received:
    0
    Trophy Points:
    55
    Well RJTech called me back today, I had left a message with the this morning when I got tired of trying to resolve it myself.

    He had it resolved in 38 seconds.

    Nice.

    Kudos to RJTech
     
    Zenica, Sep 5, 2008
    #8
  9. Howyg

    Howyg Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    hi there i have the same problem, but its not letting me use my usb ports on the side of my laptop, can u tell me how the prob is solved or help me out with who is RJTech......
     
    Howyg, Apr 16, 2009
    #9