The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    *** Official Clevo X170SM-G/Sager NP9670M Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Rahego, Jan 10, 2020.

  1. Rhino16

    Rhino16 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    7
    Trophy Points:
    6
    Eurocom still has that UltraHD 144hz panel in their options under the Future tab, is that just a mistake that will go away on September 1st after release, or do they actually have that panel?

    Also, I remember on HIDEvolution, the 780w Adapter isn’t an option on the laptop like it was in the past... will that return? It seems more convent than two having to be plugged in...
     
  2. Frr

    Frr Notebook Guru

    Reputations:
    20
    Messages:
    65
    Likes Received:
    23
    Trophy Points:
    16
    I’m gonna wait for the new 300hz panel
    they should recall everyone who bought the 240hz panel and replace it with the 300hz for free that’s the right business decision because you cant sell a defective product that’s real bad for business that’s how lawsuits come about when business lie to their customers do the right thing and replace all defective panels you’ll have happy customers
     
  3. joker33

    joker33 Notebook Geek

    Reputations:
    24
    Messages:
    76
    Likes Received:
    39
    Trophy Points:
    26
    I double-checked the Crucial 3200Mhz CL16 sticks: In order to run them at fulls speed, they need indeed XMP support, but this Clevo Barebone does not support this with the current BIOSS. Therefore, they would only run at 2666Mhz. And the second issue is, that these sticks require max 1.35V and as the representative from XMG said, the Clevo Laptop only supports 1.2V max.

    During my search for the fastest RAM modules for that Laptop I found Kingston modules with the following specifications:

    • JEDEC/PnP: DDR4-3200 CL20-22-22 @1.2V
    • XMP Profile #1: DDR4-3200 CL20-22-22 @1.2V
    • XMP Profile #2: DDR4-2933 CL17-19-19 @1.2V

    As they have their max specs as JEDEC/PnP profile, should they therefore run at 3200 CL20 in this Clevo Notebook?

    PS: Is there any video out there showing how to get to the two RAM slots behind the keyboard of the X170SM-G?
     
    Last edited: Aug 25, 2020
  4. Clamibot

    Clamibot Notebook Deity

    Reputations:
    645
    Messages:
    1,131
    Likes Received:
    1,563
    Trophy Points:
    181
    If you only want to take up one outlet, use this: https://www.amazon.com/Cablelera-Power-Extension-Splitter-ZWACPQAG-14/dp/B00FRODUR4

    Of course the one 780 Watt PSU would still be more convenient, but I personally would rather deal with having to carry around 2 power bricks than shell out $400 for a power supply. That's a ridiculously high price.
     
  5. AllPowerfulArcadia

    AllPowerfulArcadia Notebook Enthusiast

    Reputations:
    10
    Messages:
    41
    Likes Received:
    31
    Trophy Points:
    26
    While playing Warzone and Witcher 3 my cpu is bouncing around 75-77c and the gpu 68c-75c depending on game. Currently on balanced/entertainment mode with no undervolt. Now when I put the machine in performance mode I get weird stuttering and temp spikes around 95-98c. As for ghosting/gsync issues I dont have any that ive seen so far on my 144hz 1080p panel.
     
  6. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    So, think I found the ghosting bug. Its when this display is set to 60hz instead of 240hz. At 240 there is zero ghosting, at 60 it starts to show up. Best way at the moment to stop this from happening is to simply play games at 240hz refresh rate. My guess is the display is set up to run at these high frame rates on an ips panel by having high correction, but this starts to fall apart a bit at low refresh as it overcompensates. Also think this is why these new 300hz displays comming out that are IPS also do not offer GSYNC to mask the problem.
     
  7. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    I don't think there will ever be a good fix for this, nor is it really a bug more of a limitation of technology. With my Rog Swift, same thing happens if I am in the low FPS with G-sync On, but with that monitor I can adjust the frame compensation, cant really with a laptop monitor, just like you cant adjust the gamma or the colors without LUT. It sucks for sure, but thinking back even 5 years ago, 240fps on an IPS was impossible to even think of.

    It's good enough for me, until OLED comes out I don't think we will really see major improvements in panels, and even then there might be major issues with ghosting some 144hz OLED, we don't know yet.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,188
    Likes Received:
    17,895
    Trophy Points:
    931
    Some things are now fetched through the windows store instead. Either way glad to hear you are sorted.
     
  9. Iakhovas

    Iakhovas Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    6
    Hello guys,

    my first post here. Just got my new x170 sm-g from a Polish vendor Hyperbook. took the option with i7 10700k (not delided), rtx 2080 Super and 144 hz g-sync screen. No option for a Prema BIOS for me, with that being said could You provide some links/resources for overclocking the GPU and undervolting the CPU for this particular model so I could educate myself a little bit? Should I use the MSI afterburner or Clevo control center? I find it hard to find stuff in this 200+ page thread.

    thanks upfront.
     
    Last edited: Aug 25, 2020
  10. joker33

    joker33 Notebook Geek

    Reputations:
    24
    Messages:
    76
    Likes Received:
    39
    Trophy Points:
    26
    Hi guys! Has anybody exchanged memory sticks in the x170sm-g yet? Is it easy to access the memory slots below the keyboard?

    In other clevo models, there is usually one screw that needs to be removed which allows the keyboard to be removed. If its similar in the x170sm-g, is this screw easy accessible? Or does a major component need to be removed first to access this, e.g. cooling system from CPU/GPU?
     
  11. exmeaguy

    exmeaguy Notebook Geek

    Reputations:
    6
    Messages:
    92
    Likes Received:
    13
    Trophy Points:
    16
    This one is a killer for traveling. I was really hoping that 1 adapter would work fine for doing just simple web browsing and checking emails. I was really thinking this will be my next laptop, but having to carry two bricks when traveling is a showstopper.
     
  12. Larry@LPC-Digital

    Larry@LPC-Digital Company Representative

    Reputations:
    3,952
    Messages:
    3,580
    Likes Received:
    283
    Trophy Points:
    151
    [​IMG]
    [​IMG]
    [​IMG]
     
  13. XMG

    XMG Company Representative

    Reputations:
    749
    Messages:
    1,754
    Likes Received:
    2,197
    Trophy Points:
    181
    So for some console ports that are locked to 60fps (for example Dark Souls 1 with DSFix), it means we have to disable G-SYNC in order to avoid the 60Hz problem?

    With the NVIDIA Control Panel, it should be possible to do this per-app, so you don't have to manually disable G-SYNC every time you play your 60fps games, right?

    Check out this screenshot:

    [​IMG]

    BR,
    Tom
     
  14. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    Yah, seems like the reason people were seeing the issue with Skyrim and gsync was exactly that, locked to 60fps so 60hz with gsync. Best work around for games that lock the game to 60hz in full screen is to run it borderless windowed to keep the refresh rate high. That also means yes, on games that run 60, gsync is not really an option. It’s not a huge deal, as gsync had very diminished returns on a display this fast, and 240 divides evenly into 60 so frame pacing won’t be an issue running 240hz on a 60fps locked game.
     
  15. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    Why does alt tab fix the problem then? Weird engine? Graphics driver dumb?
     
  16. DRevan

    DRevan Notebook Virtuoso

    Reputations:
    1,150
    Messages:
    2,461
    Likes Received:
    1,041
    Trophy Points:
    181
    Seems like a panel quality issue. The 240 hz panel was never used for Gsync the x170 is the first one.
    As we can see from the bios and software quality the x170 has good build quality but a rushed buggy software.
    Maybe the edid they made is causing issues with the panels and since all panels differ in quality it might answer why some see it more and why some see it less.

    For me this bug is present is games that are not 60 fps locked too. They are present even in benchmarks.

    Just like with processors maybe some panels can "handle more" from the batch and show less ghosting.

    This is why I would rather wait for the 300 hz panel because they was made with Gsync in mind unlike the 240 hz and maybe was tester better.
     
  17. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    One adapter is plenty, with battery saving mode you get 4hrs of idle
     
  18. Rhino16

    Rhino16 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    7
    Trophy Points:
    6
    I believe Alt tab causes most games to exit full-screen mode if I remember correctly... making the game run in windowed and allowing refresh rates to stay high as said above.
     
  19. Rhino16

    Rhino16 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    7
    Trophy Points:
    6
    But, you won’t be able to use it while charging, or remove the battery and go through the charger if I’m understanding correctly.
     
  20. DRevan

    DRevan Notebook Virtuoso

    Reputations:
    1,150
    Messages:
    2,461
    Likes Received:
    1,041
    Trophy Points:
    181
    If only 1 adapter is connected it will charge however if you turn the laptop on then it will be disabled and the battery is used as power source.
     
  21. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    Dont get me wrong, i will probably upgrade myself to the 300hz monitor down the road if it does not suffer from the same issues. This is a great display for now untill Origin PC start offering the new display if they ever do. Not sure where you got the knowledge that the 300hz display was ever used for gsync thou, all the 300hz displays out there right now are not offering Gsync and maybe for the exact same issue. No guarantee here that this new display wont have the same problem as ghosting and VA/IPS panels are a known limitation.
     
  22. DRevan

    DRevan Notebook Virtuoso

    Reputations:
    1,150
    Messages:
    2,461
    Likes Received:
    1,041
    Trophy Points:
    181
    Asus has been using it for a long time now and it had Gsync certification through Asus from the start.
     
  23. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    Could you link a laptop it’s used in atm? I know all the 300hz ones from msi and Alienware stopped offering gsync awhile ago. Wasn’t sure why till this panel, mix of limitations and gsync diminishing effects.
     
  24. DRevan

    DRevan Notebook Virtuoso

    Reputations:
    1,150
    Messages:
    2,461
    Likes Received:
    1,041
    Trophy Points:
    181
  25. goesto

    goesto Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    7
    Trophy Points:
    16
    What if you power on with only 1 adapter and without the battery?
    Does it power on and work normally off the adapter?
     
  26. goesto

    goesto Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    7
    Trophy Points:
    16
    How was the experience buying from them? They´re one of the sellers I´m considering. Did you get the advanced cooling option? Did you consider other sellers?
     
  27. DRevan

    DRevan Notebook Virtuoso

    Reputations:
    1,150
    Messages:
    2,461
    Likes Received:
    1,041
    Trophy Points:
    181
    Did not try that.
     
  28. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,188
    Likes Received:
    17,895
    Trophy Points:
    931
    I wonder what happens if you limit it to 59FPS/Hz, is it just 60Hz?
     
  29. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    No, it’s anything at about 100hz and below, it’s the anti ghosting tech of the panel, it’s setup to work wonders at 240 but below that it starts to overcompensate more and more. I doubt Clevo will do a full recall cause of the panel issue, but they should do something as it’s gonna leave a bad taste in people mouths going forward.
     
  30. goesto

    goesto Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    7
    Trophy Points:
    16
    Let's see if some kind soul can try that out
     
  31. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    Yikes, that display looks very dim. Think I’m gonna suck it up for now and just accept the limitation on this one as it’s almost a none issue for me. The colors and brightness on this one are better then I could ask for, mixed with no back light bleed, I can work around no gsync till I buy a newer model one once the 3xxx Nvidia series hits laptops.

    I just feel bad for people that are not great with tech, they will never find workarounds for issues like this and Clevo / Sager probably won’t attempt a fix. Honestly, unless the issue gets addressed prob will bounce to another company for the 3xxx series.
     
  32. yrekabakery

    yrekabakery Notebook Virtuoso

    Reputations:
    1,470
    Messages:
    3,438
    Likes Received:
    3,688
    Trophy Points:
    331
    If you're using G-Sync, make sure VSync is enabled at the same time.
     
  33. Rhino16

    Rhino16 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    7
    Trophy Points:
    6
    As of now, does 3200mhz memory actually go that fast, or is it limited (Intel i9-10900k says it accepts 2933mhz) until a better BiOS arrives?
     
  34. DRevan

    DRevan Notebook Virtuoso

    Reputations:
    1,150
    Messages:
    2,461
    Likes Received:
    1,041
    Trophy Points:
    181
    Yes if you use jedec ram, with xmp ram it will be limited to 2667 mhz.
     
  35. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    If anyone is using their 2080 super,

    1) which programm are you using to overclock it?

    2) how much mhz do you have for stable use?

    Thanks!
     
  36. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,188
    Likes Received:
    17,895
    Trophy Points:
    931
    Might be overdrive rather than reaction times then.
     
  37. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    Yah, 100% it is. We just don’t have the tools to turn it down at that lower frequency. Since you are a rep for the company, any word on any type of fix? I know they are sourcing a new panel soon but what about everyone who bought this one?
     
  38. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,188
    Likes Received:
    17,895
    Trophy Points:
    931
    That's some pretty low level panel operation doing variable drive rates at different refresh rates. That's going to be down to panel firmware itself if you even could.
     
  39. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    During flight sim 2020 playtest i noticed the cpu temp going up to 92 degrees with a uv of -130 at 50% useage, that's definatly too much at 93% fan speed, probably going to return the laptop.
    https://ibb.co/0C5pVdS
     
    Last edited: Aug 28, 2020
  40. KhaineGB

    KhaineGB Notebook Consultant

    Reputations:
    45
    Messages:
    140
    Likes Received:
    94
    Trophy Points:
    41
    Decided to mess with nvidia DSR settings and run some games at 4k on the 2070 Super (+125 core, +1000 memory, this seemed the most stable and cool).

    I was really surprised how well that performed tbh. Turn the details down a little bit and it was easily getting 60fps. Bodes well for the 1440p165 panel it'll be hooked up to later. :)
     
  41. Rhino16

    Rhino16 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    7
    Trophy Points:
    6
    Can you change the settings in the playtest? If so, what were they set to?
     
    OdesofHorace likes this.
  42. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    Unless i change to 50w power limit on the cpu it will always rip above 80degree, ofc ultra everything, however it was stated that the fans can handle 125tdp which they can't, cpu was at tops 68%
     
  43. Frr

    Frr Notebook Guru

    Reputations:
    20
    Messages:
    65
    Likes Received:
    23
    Trophy Points:
    16
    really? Is your CPU delidded and what paste did you use?
     
  44. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    Thermal grizzly and no
     
  45. Rhino16

    Rhino16 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    7
    Trophy Points:
    6
    It’s a tough game to run, apparently some patches are coming soon? Not sure for what exactly, but maybe they’ll help.
     
  46. electrosoft

    electrosoft Perpetualist Matrixist

    Reputations:
    2,766
    Messages:
    4,105
    Likes Received:
    3,935
    Trophy Points:
    331
    Until we get a good cross sampling of silicon lottery bins, heatsinks, delids and various compounds along with Prema optimized settings, it is hard to gauge where your system stands and what it is capable of in terms of optimal settings and optimized cooling.

    Clevo is notorious for spitting out bad heatsinks and you don't know the quality of your silicon.

    First tests I would be running would be a repaste with something thicker like nanogrease and even running some shim mod tests of varying thicknesses (.01mm-1.2mm thicknesses) to see where the temps go to get an idea.

    As for delids, @Mr. Fox delidded his 10900kf on his desktop and temps improved immediately so there's that to take into consideration.

    Rockitcool has 10th gen IHS's out now too.

    Your GPU seems to be running fine, but if your CPU is suffering from thermal transfer impairment, the fans can run full tilt and inefficient heat transfer will still throttle your system eventually or turn it into a 787 on take off.
     
  47. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    I own this unit, full on 10900k with a 2080. You really need to undervolt to the max you can without losing performance, that and a good amount of kryonaut will make this unit stop thermal throttling.

    For me it took alot of trial and error, but ended up at -60mV undervolt along with a GPU OC of +100 core, +100 memory. This pushed me to 12k timespy with the max CPU temp of 89-90 in the cpu test. This will be different per unit but play around with all three and stress test, if you blue screen, roll it back and try again.

    Make sure its not laying flat on the desk, I put a bottlecap under each footrest on my desk, easy solution, have done this since my first laptop. this adds a ton of airflow with literally no downside.

    Outside the weird screen issue at lower refresh rates, this really is an amazing unit if you put the time in to make it run at its max.
     
  48. Entropytwo

    Entropytwo Notebook Consultant

    Reputations:
    70
    Messages:
    299
    Likes Received:
    216
    Trophy Points:
    56
    If you invest 3000euro+ youd expect some certain level of quality control and besides some undervolt nothing else for stock settings and games, theres no dust collected inside yet afaik and also the backside is lifted by higher feet already
     
  49. Kaelib

    Kaelib Notebook Guru

    Reputations:
    10
    Messages:
    63
    Likes Received:
    22
    Trophy Points:
    16
    I dont know what to tell other then thats how laptops meant for gaming have been. If you are unhappy you might be able to return it and get one with an actual mobile cpu.
     
  50. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,188
    Likes Received:
    17,895
    Trophy Points:
    931
    What you are paying for are the parts and the testing. Not really room in the budget for individual tuning as that is a different ball game.
     
← Previous pageNext page →