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    1 month old NP300e5a

    Discussion in 'Samsung' started by banana19, Jan 17, 2012.

  1. banana19

    banana19 Notebook Enthusiast

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    I have a month old series 3 15.6" thats gettings a smart drive warning. It didnt recognize the drive at all for awhile today until a hard reset of the laptop.

    The samsungs online chat says i would need to send it in.

    I cant seem to email them sence this model isnt listed in the email form, it will not let me continue.

    DOes Samsung have a support phone #? I wouild like to see if they would send me just the hard drive, as i can replace it myself.
     
    banana19, Jan 17, 2012
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  2. banana19

    banana19 Notebook Enthusiast

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    FOund out somthing interesting.

    The failing drive is a Samsung Drive, (sold to seagate)

    I checked seagates warranty site and it is covered by seagate thru 2014even thou it was an OEM drive.

    By sending the drive to seagate they will place it :)
     
    banana19, Jan 18, 2012
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