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    2013 Ativ Book 9 13.3" Ivy Bridge NP900X3E / NP900X3F

    Discussion in 'Samsung' started by oled, Jul 17, 2013.

  1. gizzmoffm

    gizzmoffm Notebook Guru

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    My NP900X3F-G01DE has a strange issue:

    From time to time the fan slowly turns up to its maximum rpm - when this happens, temperature is normal and CPU is idle.
    It stays at max rpm until I press a key on my keyboard (for example Ctrl).
    I guess there is some kind of conflict between keyboard and sensor resourcec - don't really know, but I hope this will get fixed by a BIOS update.

    Anyone else noticing this odd behaviour?
     
  2. Unit Igor

    Unit Igor Notebook Consultant

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    Hi gizzmoffm
    I am sorry i reply after your message where you need help.I wanted to send you message but it seems you blocked that possibility.
    I try for some times to find owner of NP900X3F-G01DE and till now you are the only one i find.
    Please can you help me and try to answer some of my question,after that it would be best to post copy of your question again so people can see it.
    I am fisherman and i carry my notebook to sea,so please can you tell me did you use lte/umts integrated in notebook?
    Does it have good signal?
    How is signal compare to 3g usb dongle and mobile phone?
    Is it SIM free(unlocked)?
    And last question how much battery last?
    I think,if you can answer this question you will not help just me but i think a lot of people,because you are first person that can provide some information about 900X3F with LTE/UMTS integrated.
    Thank you very much in advance,Igor
     
  3. gizzmoffm

    gizzmoffm Notebook Guru

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    Hi Igor,

    I'm sorry, but I have not used the integrated LTE yet and I do not plan to use for now. I bought this model because of the larger SSD compared to the other model.
    So unfortunately I cannot answer your questions, sorry...
     
  4. Unit Igor

    Unit Igor Notebook Consultant

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  5. gizzmoffm

    gizzmoffm Notebook Guru

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    I did not do some exact battery timing tests, but I think it will last about 6 hours. I just pulled the power chord and windows reports 6,5 hours left.
    It really has 256GB (minus recovery partition and the space which windows and preinstalled software needs, expect something about 200GB free).
    The guy on Amazon actually wrote that this model has 256 instead 128 (he refers to the K01 model).
     
  6. Unit Igor

    Unit Igor Notebook Consultant

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    Thank you very much gizz.
    Only if you could test integrated UMTS modem it would be great.How you connect to internet?Only through wi-fi or?
     
  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I have to wonder whether your best solution in this situation would be a 5m long USB extension lead so you can fix the dongle on the mast (if the boat has one) and get a better signal than you would in a notebook down at deck level.

    John
     
  8. gizzmoffm

    gizzmoffm Notebook Guru

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    I can put my corporate SIM card in and compare with my Nexus 4 next week inside my home where I have a flaky connection.
    Not sure if that is comparable to boat trips...
    I'll report back when I have some results (next week I think)

    BTW. as it did not come with any contract or SIM card, it should be unlocked.
     
  9. Unit Igor

    Unit Igor Notebook Consultant

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    Hey John problem is i don't want to think about 3G dongle any more especially with 1000€ notebook and sometimes i forget mobile phone,but i never forget my notebook :cool:
    But that is still maybe one of my solution: putting wifi router in cabin and antenna outside on the mast.
    Second is: putting 3G dongle with antennas (like those from screen)inside 15" inch Series 9 ,exact place is in plastic part of notebook sidewards wifi antennas and connecting it with wires to one usb.
    Thank you gizz.
    I plan to buy this Monday something (i still dont know what) but if you are willing to make test then i will probably wait.
    It would be great if you can send me private message what day you plan to make test so i know when to expect results.

    Also it would be good to put now your question again under my post.I dont plan to bother you any more :D
     
  10. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    1. I was thinking of taping the 3G dongle to the mast (as long as it is not metal) and have a USB cable to connect it to the computer. Some of the dongles have a socket for an external 3G antenna, which would further improve the signal strength.

    2. It wouldn't be easy trying to squeeze the contents of a 3G dongle inside the X4C. There's no space inside the back of the chassis for any extra antennae.

    John
     
  11. Unit Igor

    Unit Igor Notebook Consultant

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    Yes John you are 100% right .Now i see those are ventilation holes.
    Problem is that when i decided to buy ultrabook only and most important thing was to have WWAN and great keyboard.Now i totally forget about WWAN.
    I use most of the time notebook with 3G dongle.So whats the point to have ultrabook when you have 5 inch dongle?Is that right.
    Before two months i thought to wait and buy T440S but i saw a lot of people complaining about quality control on Thinkpads.What scared me most was that Lenovo send Lisa from MobileTechreview unit with bent and quirky screen.On that i can only say:FOR GOOD SAKE (or they have some kind of sabotage at factory :D).
     
  12. matthias2468

    matthias2468 Notebook Consultant

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  13. gizzmoffm

    gizzmoffm Notebook Guru

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    @Igor,
    I'm sorry I cannot test the UMTS module right now - I just figured out that I need a Micro SIM and I only have my Nexus 4 micro SIM with very limited data.
    I can test at the last day of this month without wasting my data, but then I cannot compare with the Nexus 4...

    @matthias:
    I already upgraded - it went almost flawlessly.
    Issues:
    1. Touchpad driver does not remember settings. Solution: Remove, download Windows 8 version via SW Update and reinstall again.
    2. Bluetooth not working correctly - see this post for solution:
    http://forum.notebookreview.com/sam...amsung-has-updated-drivers-4.html#post9412573
    (Resetting the battery is very important to get it working again after reinstallation of the driver in Win8 mode)
     
  14. vigorito

    vigorito Notebook Consultant

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    any chance for replacing the memory from 4gb to 8gb on this model?
    NP900X3F-K01HS
     
  15. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Zero chance, unless you have suitable specialist equipment for unsoldering the memory chips. The 4GB limitation on the 13.3" Series 9 has been a common source of complaint.

    John
     
  16. gizzmoffm

    gizzmoffm Notebook Guru

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  17. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    It's a strange problem but is some activity starting up after a certain period of the computer being idle? When a key is pressed then this background activity immediately stops.

    It might be informative to run HWiNFO, select Sensors, and write a log file of CPU activity and the various temperatures. Then leave the computer to idle. If you then discover that the fan activity is a result of CPU activity raising the temperature then the next task is to figure out which program is doing it. Indexing and virus scanning are two possibilities. You might be able to figure this out using the Details tab in Task Manager. Right-click on one of the column headings and select Select Columns. Then select CPU time, which is the cumulative CPU time used by a process since it was started. You would need to do a screen dump before you leave the computer to idle and then another screen dump after a period of idle (and, hopefully, the fan activity). You then have to compare the two.

    John
     
  18. gizzmoffm

    gizzmoffm Notebook Guru

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    Thank you for taking your time, John.

    I already checked HW Info - the system is completely idle, cpu is at 800Mhz and temperature at about 45°C.
    What is really interesting: Even when I reboot the system (using only the mouse/touchpad) the fan stays at 100% - until I press a key.
    I can also activate standby and resume the system to make the fan quiet.

    So it really seems a hardware issue, will have to send it in :(
     
  19. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Thanks for the additional info. I agree that it looks like an obscure hardware issue. Something other than temperature is triggering the fan but this stops when you press a key.

    It seems that the problem is happening consistently enough that the service people should be able to replicate the problem - the fan running after a reboot should be the easiest test. Write details of the problem and how it can be replicated and put on top of the keyboard when you send the computer for service. Then hope that the service place is not so noisy that they can't hear the fan running (we had the problem a few months ago when a computer went in for fixing a noisy fan but the service people couldn't hear the noise and didn't fix it - the user then replaced the fan at their own expense)).

    If you haven't yet arranged for service then you could wait a week or two in case a BIOS update is released (for better Windows 8.1 compatibility) which might also fix your fan problem. (I've just had a BIOS update for my X4C).

    John
     
  20. gizzmoffm

    gizzmoffm Notebook Guru

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    The problem is, it may happen several times a day or even several times in an hour, but I also had days where it did not happen at all.
    With the reboot I meant that it persists across a reboot once it started, but it is not triggered by the reboot.
    Until now I have not found a way to trigger it on purpose. It seems to happen just very randomly while surfing the web and using keyboard + touchpad.
    I tend to think it is triggered by some well timed keyboard presses as it stops as soon as I press a key.
    I am not even sure if it can happen while idling, this did not happen *yet*, I think.
    So it will be almost impossible to reproduce it in the lab - they would have to change whatever they think may be broken :-/

    I think I will wait for the first BIOS update (the model is quite new and it seems to be the first BIOS released) and then I'll contact support again if it still happens.
    Maybe I will find a trigger until then which I can document on a sheet of paper.

    Thanks anyway. I keep you guys updated here if I find out more.

    Edit:
    Ha, SW update just told me about a BIOS update - let's see :)

    Edit 2:
    It did not take long time and the problem reappeared. After pressing ctrl, the fan got mad. Seems to be definitely keyboard related.
     
  21. vigorito

    vigorito Notebook Consultant

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    how to control keyboard level of brightness?i found holding fn and plus and minus buttons of the left side of keyboard is controling the display but cant found how to control the keyboard
     
  22. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Perhaps a small defect with either keyboard or cable that makes the computer think there's a lot a garbage input that it's trying to understand. It might even be a poor contact at the connector that is causing the problem to be erratic.

    Did you look in Settings (Fn+F1)? The keyboard backlight brightness and timeout should be on the General tab.

    John
     
  23. vigorito

    vigorito Notebook Consultant

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    yes its working in the dark,but what about during the day while im in the dark office?
     
  24. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    My fix for the light sensor thinking it knows best is to cover it with a small piece of black tape. The sensor then thinks it is in permanent darkness and the backlight stays on unless manually turned off.

    John
     
  25. vigorito

    vigorito Notebook Consultant

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    aha got it where excatly is that sensor?
     
  26. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    The manual should identify the sensor location. On my older Series 9s it is just to the right of the power status light behind Esc / F1.

    John
     
  27. vigorito

    vigorito Notebook Consultant

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    yes same place
     
  28. vigorito

    vigorito Notebook Consultant

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    jonh what about charging? is it safe to leave the charger all night?
     
  29. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Yes. Once the battery is fully charged (or to 80% if you have Battery Life Extender available in Settings) then the charging stops until either the charge level drops by several per cent or you disconnect / reconnect the PSU.

    I always leave my computers plugged in to the mains, if available, unless there is a thunderstorm in the vicinity.

    John
     
  30. vigorito

    vigorito Notebook Consultant

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    no i dont hve option batery extender in the settings,so i need to disconnect charger every time,maybe i can install it?
     
  31. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    No, leave the charger plugged in except when you need to use the computer on battery. The less draining and recharging, the better.

    Battery Life Extender is a feature of the 2012 models and allows the user to limit the charge to 80%. Samsung have dropped it on the new models claiming that it's not needed with the latest batteries. We shall see.

    Take a copy of any Samsung web pages with claims about the battery life for your model and then check your battery wear before 1 year (the normal battery warranty period) is finished.

    John
     
  32. HI DesertNM

    HI DesertNM Notebook Deity

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    I installed 8.1 on my NP900X3E-KO1SUS. Everything seemed to be ok until I updated 6 updates on swupdates. All except the Bluetooth driver 3.1.1309.386 Then at boot I got a message error "error in C:\programs files (x86) Intel\bluetooth\btmshellex.dll missing entry trat"

    The only way to fix it was to do a system restore. Even doing the restore and uninstalling the old driver and then applying the new bluetooth got the same error message. So for now, I did another restore and using the old BT driver and it seems to be working. Samsung told me none of their systems are ready for 8.1. The question is, should I just bite it and do a refresh and start over? Will this delete the paid modern applications I have already bought? I updated from the windows store. Will 8.1 show up on SWupdates? Should I wait until then? Or maybe a better BT driver will show up with my 8.1 system and I can just wait for that? Not sure what I should do. If the refresh is inevitable I feel like I should just do it now and be done with it.
     
  33. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    The list of 8.1 drivers / software offered for the X3E is incomplete. This could be the cause of your problems.

    Some people appeared to have figured out work-arounds for most of Samsung's mistakes / omissions. Look through the 8.1 Upgrade thread. At the same time I think there's a (small) team in Samsung hard at work on the 8.1 updates as most days seem to bring something new. If you can limp along with what you've got then I would avoid the refresh. On paper the refresh just fixes Windows problems but, given that the various other bugs in circulation, the reality might be different.

    John
     
  34. cantbearsed

    cantbearsed Notebook Enthusiast

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  35. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You are about 6 months too late.

    And ignore the bit about the 8GB RAM option. I think Samsung had given the same misinformation elsewhere, had it queried and then corrected themselves, but evidently not on that page.

    John
     
  36. cantbearsed

    cantbearsed Notebook Enthusiast

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    thanks for the update john, reliable as always!

    so as i'm late to the party. best option for a samsung 13.3" is currently the samsung np940x3g-k03/04 (currently only us/de/ch?) and this comes with 8gb but only a 256gb ssd? any word on the availability in the uk or do i need to get it shipped from germany at the mo? and if i can hold out for a month or so, is there anything worth waiting for on the horizon? (12/16gb and 512gb ssd?)
     
  37. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    1. I'm usually reliable but there's the occasional mental malfunction or the fingers don't type what the brain is thinking.

    2. There's nothing imminent for UK in terms of a better spec X3G. SW Update's database has only the K01UK but there seems to be only a couple of weeks between models getting into the database (=released for production) and reaching the distribution system. However, Samsung UK have a history of not offering the higher spec versions so the omens aren't good.

    3. You might want to look at the NP740U3E / NP740U3E (non touch and touchscreen respectively). They are a bit fatter than the Series 9, most (but not all) have switchable graphics, an FHD display and at least one SODIMM slot (so you can have your 8GB). They use an mSATA SSD so if you want 512GB you have to search around.

    John
     
  38. cantbearsed

    cantbearsed Notebook Enthusiast

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    hmm, very much a fan of the samsung 9 series, only other option seems to be the mba or asus? but the 9 series still i think has the nicest design. Being from the UK yourself what would you recommend if i really did want to get a hold of the x3g-k03?
     
  39. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You could phone Samsung UK and see if anyone knows if they plan to order a higher spec X3G from the factory. Supplies of the low spec version have run out.

    Otherwise, if you plan to import then check the keyboards of the European versions before considering them (they have the advantage of no additional tax). Otherwise, I'm sure that the US higher spec versions will appear on ebay UK before too long ( the low spec one is there). Imports from US are liable to 20% VAT. It's not too difficult to get used to a US keyboard.

    John
     
  40. cantbearsed

    cantbearsed Notebook Enthusiast

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    will give samsung uk a ring tomorrow... hopefully john lewis or someone is planning to stock the higher specs.

    If not I have some friends coming from the states for Xmas so I'm sure if I ordered it to one of their houses they could bring it over. Am currently on the Samsung 9 Series 900x3c-a01US so pretty used to the US keyboard, it still does irritate me though. I presume the CH and DE versions would be even worse so probably end up importing from the states. I guess i've got a couple months before I need to pull the trigger on that so just hope it comes out in the uk before then. what are you on?
     
  41. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    A private import would be a good workaround to Samsung UK not offering the right model.

    I'm using an NP900X4C which I stumbled across in Bangalore. It has far better specs than ever offered by Samsung UK - an i7 3537U CPU and (the key feature for me) a 512GB SSD. It has a US keyboard.

    John
     
  42. thesmellyone

    thesmellyone Newbie

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    Hello,

    I've got a NP900X3F and rather dislike the standard windows 8. So I've downgraded to Windows 7 but I'm in need of some windows 7 USB drivers. If anyone can point me in the right direction I would be most grateful.

    PS so far the SW update app has been useless and the samsung site is also next to useless, the online chat has been down all week and no reply to my e-mail yet.

    Merged:

    Ok, having just read the very 1st post I've got my answer. Many thanks to the OP of the thread :)
     
  43. HI DesertNM

    HI DesertNM Notebook Deity

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    Had some issues with burning a BD R disc. Power to go when crazy with 8.1 So I ended up doing a refresh back to 8. All is good again and I notice 8.1 is no longer in the windows store. I liked the new features but I think I will wait a long time before I trust Samsung with 8.1 and getting all the drivers right. I had issues with the blue tooth driver under 8.1 I think they have allot of drivers ready for 8.1 but its not all quite right yet IMO. Its a mess in fact.
     
  44. matthias2468

    matthias2468 Notebook Consultant

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    Hello, my NP900X3E-K06DE (i7/512) arrived today - and it's a beauty.
    However, I immediately noticed a partly square-formed defect around the samsung logo on the lid (back of the display). Looked like it would look it someone had pressed a damp sponge there, but the discoloration is not removable (not with a damp cloth). I would like to know if anyone has the same problem on their x3e or it it's a bad unit. It certainly does NOT look ok. length of square about 2-3x the samsung logo.
    Thank you.
     
  45. skygunnerblue

    skygunnerblue Notebook Guru

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    Anyone know how to reverse the direction of the 2 finger scroll? I think it got changed when I did the 8.1 update.
     
  46. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Try going back to a previous touchpad driver such as 11.7.15.3 offered by SW Update > Find Model > United Kingdom > Series 9 > NP940X3G-K01UK > Windows 8.

    If this doesn't automatically fix the problem then you may also need to run the advanced control panel ETDAniConf.exe which is in the installation package.

    John
     
  47. matthias2468

    matthias2468 Notebook Consultant

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    Hello everybody, I've written an in-depth comparison of Samung ATIV book 9 (NOT plus!) NP900X3E-K06DE (i7/512/4GB/FHD matt) vs. ASUS Zenbook UX301LA (FHD glossy, i7 4500U/8GB (4006)) (i.e. NOT the Iris version)

    I have ordered both laptops, and briefly, I am both very disappointed and very pleased by these two machines. Let's get started.

    For reference, I also compared a Sony Vaio X.

    I will denote negative aspects with (-)/(--)/(---), positives with (+)/(++)/(+++), and neutral with (o).

    1. Design:

    ASUS:
    (---) The Asus has a glowing Asus logo on the lid. This gives it a cheap, gamer-like look. Not elegant, not classy, and not at all business-compatible. This is really bull, ASUS.
    (--) Even though the lid is perfectly crafted (no gaps etc), and opposed to other reviewers' observations, closes perfectly, the glossy glass finish (talkin about the back of the display) is too flashy-histerical.
    (-) The keys have too large letters written on them.
    (+++) Apart from that, the keyboard design however is wonderfully sleak, very fine, classy design, a pleasure to look at. No industrial-look, but minimalistic lettering (no "Return/Tab" written on the keys, very nice iconography etc.)
    (+++) Touchpad and palm rest are realy nicely designed.
    (+++) Overall design very balanced. Could be a little bit smaller and sleeker though (5 mm less in widh would be optimal for a balanced look of bezel etc.).
    (++) Nice charger
    ((---)) My machine had one screw not tightened at all, at the bottom.

    Samsung:
    (+++) When closed, the Samsung is easily the most beautiful Notebook I have every seen. Wonderful grey-blue silky coloring, beautifully understated thin, delicate silver rim, *excellent* feel/build quality, extremely sturdy yet extremely thin.
    ((---)) My machine had a problem with an area that looked like damp but could not be rubbed of with a damp cloth, around the samsung logo on the back. Bad quality control.
    (+) Even though there are color differences between the screen frame and the rest of the machine, this in fact looks like it was on purpose. It looks nice and the slightly differing colors match.
    (--) The keyboard looks okay, the size of the letter written on the keys is very adequate, but the keyboard, in contrast to the Asus, looks "nervous", not smooth, and has too much stuff written on it. Looks too technical and doesn't really fit with the sleek design. Keys are not always alligned as nicely as on the Asus.
    (-) The touchpad looks oversized on the machine. In fact, with adeqaute mouse pointer software, a reducion in size by 30% of the touchpad on the Samsung, and by 15% on the Asus, would help both ergononmically and design-wise. The silver rim of the touchpad, in contrast to the rim on the edges of the notebook, does *not* help the sleek, soft design, but catches the eye and looks distracting and not well fitted-in. The X3F does not have this, but it is said to have other design/feel issues instead.

    Dimensions, weight, handling:

    ASUS:
    (-) Even though the ASUS is just somewhat above 200 grams heavier, this inded has, as others have noted, a huge impact. It is much more exhausting to hold the Asus in one hand, than the Samsung.
    (-) As noted, the Asus is a bit too big for a 13" incher. It just looks a bit too heavy to be a sleek, slim ultrabook, and it also feels a bit too big.
    (--) when held or on the lap, the bulge that protudes is somewhat disturbing and you can feel it. The old UX31 was probably better in this regard. The benefit is probably miminal when typing, but the distraction through the bulge is really stupid, even though it is nicely rounded and does not, like the Vaio Pro, "sting".

    Samsung:
    (++) Feels light, can be easily held in one hand. (Sony is lighter still, but very likely not that sturdy.)
    (++) Dimensions, when closed, look perfect. When opened, the bezel in fact looks a bit too thin on the edges, especially because the bottom part of the bezel is large (not perfectly balanced therefore). Incredibly slim feel. Wonderful.
    (++) when held, it is incredibly smooth and rounded at the bottom (hehe), and when on the lap, it's just as perfect.
    (-) The lid moves its position even when just quickly picking up the laptop. Then it needs to be reajusted. I don't know about long term use. At the moment its just a minor annoyance.

    Keyboard in use:

    ASUS:

    (--) The cursor keys are way too small. Will be tough to get used to this, but probably possible.
    (+) The keyboard is noticeably more silent than the Samsung's, the keys go down very smoothly with just a little bit of pressure. A nice feel that allows for quick typing. However, the spacebar (and afaicr the return key) are noticeably louder than the other keys which is annoying. This could be fixed perhaps be putting some stuff underneath these 2 keys that will make them less "vibrating". All other keys don't vibrate. The keysboard, however, is not as silent as the keyboard on my Vaio X, and I consider the Vaio X's keyboard fine but still with some room for improvement in terms of noise. (the vaio has the issue with the spacebar too, btw). Bottom line, the Asus has a nice, acceptable keyboard that has a nice feeling and has a noise level that is fine provided one can get these 2 keys fixed somehow.

    Samsung:

    (-) I was disappointed with this keyboard. It is annoyingly noisy, and the keys require too much pressure for my taste and the pressure/response of the keys feels cheap, like on a cheap calculator: One needs to press against the pressure all the way down (instead of a feeling of a resistance at the beginning, followed by reduction of this resistance once the key is pressed down a little bit more. Either this, or an overall lighter, smoother press would allow much more comfortable typing). The feeling when typing, and the noise, are a bummer. Not a good feeling interacting with the machine. Note that someone complained about the ASUS being more noisy than his HP's keyboard.

    Sadly, I think I have read that the ATIV book 9 plus' keyboard has even more resistance? But I remember conflicting reports on this one. If you can comment on both keyboards in comparison, please do so.

    The loud, noisy keyboard ist the primary reason why I will probably not keep this wonderful notebook.
    ###!!!! If anyone has any ideas how to get the keyboard quiet, please post. I have seen keyboard covers of silicon etc. I fear they will look stupid (air inbetween, etc.pp.). I can't think of a solution other than replacing the keys' mechanical parts with better ones and reduce noise by avoiding plastic to touch plastic and prevent rattling thorugh better fitting parts etc.. One could scrape off some plastik at the bottom of each key :)
    Samsung: What's the use of a silent mode with such a cheap, rattling keyboard? And why did not one single reviewer complain about this? I wonder if the X3F/or plus X3G is better.

    Touchpad in use:

    Note: on both machines, mouse pointer behavior was tested in FHD (100%) screen zoom, and with mouse pointer speed at max and accelaration switched on. Any other setting would make handling the mouse even more problematic on a FHD screen.

    ASUS:

    (+++) This touchpad, in combination with the software, feels wonderful. It's smooth like a lotus flower, has an almost perfect size (could be a little bit smaller so the buttons where even more easly reachable), and presing down the buttons gives a low, dark sound that sounds very good (like quality) even though it's just a tiny bit too much on the louder side. But still very fine and perfectly okay.
    In terms of handling, the touchpad is not as oversized as the Samsungs, allowing for reaching the buttons rather easily.

    (o/+) The mouse pointer software allows quick and precise placement of the cursor. Accelaration and speed are fast, but even stronger acceleration would help. Then they would require even less swiping on the touch pad. But it's perfectly acceptable and a joy to use. On my Vaio X, i installed a third party driver that would allow faster acceleration and using the touchpad there, in terms of speed/precision is fantastic now. -- Why just a o/+ for the Asus then? Handling the mouse pointer (operations) is poses a problem: When you place the cursor into text, then sait a while (1-2 seconds), a movement will NOT be recognized at first, and then the cursor will jump, forcing you to go back and forth. Annoying. This prevents problems with unintended dragging when rightclicking on the rc button, but as a side effect makes navigation jumpy in described situation. Not good. The could fix this by enabling this jumping behavior *only* when a hardware click was done. This would be quite easy to program.


    Side note: I do not know whether windows effectively allows tampering with acceleration. I remember I only achieved better acceleration with a different driver.

    (--) (*) The mouse was quite laggy at first, but I believe this was when energy saving mode (energy schemes). This may be problem, but one might be able to fix this with priority settings or allowing somewhat more cpu in the energy setings.

    Samsung:

    Note: Driver version was the shipped 17.7.9.5.

    (o/-) The touchpad has noticeably less smoothness than the Asus, which in combination with the problems mentioned below, is a bit of a problem. It's not fun using this touchpad, event though it feels nice at first. But after a short time, you will notice handling problems, as opposed to the Asus'. Moving the mouse pointer up is especially uncomfortable. The problem would be acceptable if accelaration /speed is faster.
    (---) The mouse software does not allow as fast speeds/accelaration as the Asus does. This, combined with the bad surface, is the problem. I cannot easily swipe the pointer diagonally across the screeen , as I can on the Asus. In fact, on my Vaio X, this can be done with minimal movement yet with NO deficits in precision whatsoever.
    (-/++) The touchpad is too big (no use for that), with the clicking areas too low , requiring you to move your hands/arms too much just to reach the buttons, especially tedious when switching often between keyboard and touchpad. One could think that in some instances, one could substitute rightclidk by pressing the context menu keyboard button, but not even this is possible im many cases because the context menu botton is combined with the Fn key, effectively requiring 3 keys for a right cliick (tap to activate, then Fn, then context), and even this only works in some cases to substitute right click. The sound of the buttons is a tiny bit more silent than the Asus, but doesn't sound as classy/deep, but fine. However, using the button can be completely avoided by using tap for lc and 2-finger-tab for rc. This works extremely well.
    (-/++) I have had problems with unwanted actions when trying to right-click e.g. folders on the desktop. Instead of showing the context menu, in 1 out of 5 cases, it would behave as though I had move the folder while rightclicking, therefore showing the "copy here" menu instead. This problem did not occur on the Asus. I did several tests that always yielded this problem on the Samsung, not the Asus. However, as you could read above, this comes at a price with the Asus (no precision in text), whilst the problem can be completely avoided on the Samsung.

    ###!! If there is a software that will allow faster mouse speeds on the Samsung, please post! Just like the keyboard problem, the slow,restistive mousepad is a big ergonomic problem.
    When I pull the lever on the Asus to the middle (!), its as fast as the Samsung on Max.

    Display:

    ASUS:

    (--) Thes ASUS' FHD display has a very noticeable yellow/brownish tint (I did try to optimize with the provided color tool). White is not white, but yellow-brownish. The tint is very bad at the bootom areas and inacceptable. Looks like sauce there.
    (-) The ASUS' display is not as bright as the Samsung and is worse towards the edges.
    (-) Glossy is a problem as soon as / if you do not work with stuff that has mostly white backgrounds, or if you have a window/light exactly behind yourself in an angle that reflects the screen. It IS possible to live with glossy even for glossy haters, you need to test this for your purposes with a friend's glossy screen in case you don't have one for testing. Glossy can be everything from fine to disastrous depending on circumstances.
    (-) I found the touchscreen to be of no practical use. Of course, this verdict is given after switching off the incredibly annoying touch interface that simply has no place on a laptop with a keyboard and touchpad. Period.
    (-) In fact, the Asus' screen was worse than the 2009 Vaio X screen, which was snow white and just as adequately bright. The Iris version might have a better screen. I triple checked that brighness was at max on the Asus and no auto brightness was active. I might have missed something. But I really looked everywhere. But even if it turns out it can be made brighter, the tint is the problem.

    Samsung:

    (+++) This is the most beautiful display I have ever seen. Wonderful matte, and white is snow-white.
    (+++) Brighter that the Asus and even though noticeable, towards the edges the reduction of brightness is perfectly acceptable. Wonderful.

    Fan and SSD noise:

    Note: Testing was done only with no power plugged in, so far. However, sometimes, laptops will heat up when AC is plugged in.

    ASUS:

    (-) The Asus has a problem with its chassis. Slightly pressing against the chassis from below causes the fan to scratch against it, and this scratching may sometimes reoccur even when not pressure is applied to the chassis. This is a problem. However, I have not observed this long enough if very careful handling could prevent this problem completely.
    (++) Thes Asus' fan was off most of the time.
    (++) When stressed a bit, the sound of the fan was, apart from the abovementioned issue, pleasant, like a draft of air, a nice, deep, buzzing sound. Soothing would be too much to say, but it was not disturbing. Well done.
    (o) The SSD is audible (I suppose it's the SSD) when holding your ear to the laptop. I was not longer able to hear it when 30cm (1ft) away. The SSD is replaceable.
    (o) see (*) (laggy pointer when in energy saving mode)
    (o) Vents are across the bottom so I believe it at least might be that having the laptop on your lap will allow for air to be sucked in somewhere at least.

    Overall very good.

    Samsung:

    (-) Vents are exactly where your legs are, potentially preventing air to be sucked in.

    (unsure ATM: ++/--) The Samsung has two fans. When the laptop does minor cooling, *both* (not just one, as others claimed) are running and give a rather silent yet high-pitched sound. This is not as loud and hi pitch as the Sony's which drove me crazy, but it IS audible when in a silent room and once it stops you have an epiphany: "true SILENCE". It's not loud. It's just there. I think it has the potential to become annoying when you work at night. I cannot see the point of this. It hardly does anything, and the laptop is often even when on idle practically. I did play with the silent mode, Eco mode, CPU throttle, and passive cooling policy. There were times where the fan stayed off despite some constant medium cpu work and vice versa. I cannot yet tell what the deal is with this fan. Needs more observation. There is hope that most everyday tasks can be done silent, not even with the fans on high pitch level.

    As far as I can remember, one of the two fan will go up in speed, leaving the other one running at high pitch (unsure?). The one going up seemed to be drowning the other one to some extend, but not completely.

    (o/+) The fan that becomes louder then starts to sound okay, but not quite as good as the Asus' but it's really fine. It's about as loud as the ASUS, but not that calm/deep. I think however, it's combined with the first fan that gives the sound stage an ever so slight high pitch by-note.

    It is my impression that both fans have the same targets that they cool. Hence one can expect that once cooling is really necessary, one fan will come in stronger. In my opinion it is possible that one fan is of no use. I would *not* be surprised if cutting this fan off from its power supply will do no harm whatsoever. Options? It's idiotic to cool down a system from 50 to 45, when at other instances, you cool it down from 70 to 60 and this works just fine for extended periods of time. However, the benefit will be small because, the other fan will still spin at the high pitch sound!

    Other observations:

    Samsung:

    (-) Whilst the ASUS exhibited lags in the mouse pointer during energy saving cpu throttle, the samsung had responsiveness issues too, I observed the settings center to stay unresponsive for very extented preriods of time, effectively preventing me for like 30 seconds to swith back to non-silent mode. This might be fixed by changing the cpu throttle level now. But the quasi-crashing behavior of the control center was not ok.
    (-) The silent mode botton would not give feedback which mode is active ATM, whilst other functions did give feedback. There was no inline help that would explain "auto" mode.

    Note: IntelliMemory was partly switched on during testing, now off. Perhaps this helps with fan behavior too.

    ASUS

    (-) The ASUS seemingly lacks a control center, at least I could not find it after much searching. I just found some half-baken settings programs that would tackle some of the stuff to be controlled.
     
    gizzmoffm likes this.
  48. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Two touchpad control panels are included in the driver installation package:

    - ETDSimpleUI.exe which should be opened when you select the touchpad in Control Panel; and
    - ETDAniConf.exe which is left waiting for you to discover it.

    There is a lot of overlap in the functions between the two but, at the top of the ETDSimpleUI window is a scroll speed slider and at the bottom is an Options button. I can move the pointer from right across my display by a single finger movement. I love the big pad on my X4C (it's even bigger than on the X3E) because it enables greater precision.

    John
     
  49. matthias2468

    matthias2468 Notebook Consultant

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    Once more thank you John.
    However, ETDAniConf.exe does not help with speed/acceleration.
    (I also tried the microsoft generic driver driver which was just as slow.)
    I won't sacrifice my habit of navigating with minimal movements at the top of the touchscreen (which de facto can be just as precise and is much faster and more ergonomic). That's the most crucial part of how I interact with a computer. The Asus was just quick enough (2x the speed of the Samsung), though I would have preferred 4x the speed, like the driver on my Sony. I have seen (mouse) drivers that were 8-16x the speed, which were far too fast for me at their max settings. So I'm not talking insane here. The Samsung driver *is* too slow and one will have to make use of the whole touchpad, interrupting workflow/typing, and leaving you with dealing with the touchpad surface that feels uncomfortably resistive and could be *much smoother*. It always feels smooth for 30 seconds and then seems to suck up a bit of moisture / grease. One could deal with this if one only uses a minimal area thanks to speed. That's why my Sony Vaio touch works despite being about as resistive as the Samsung. I am now so spoiled by the Asus' silky pad I really feel bad about getting anything beneath this wonderful thing.

    I think I read about someone who used a different touchpad driver for the 9 in these forums, but I cannot find it. But I might be mistaken. I also tried fumbling in the registry mouse settings which have no effect at all (I did reboot) (same on the vaio x btw). So if anyone knows how to speed up the touchpad, please do post.

    So, I have seen *much* better keyboards and touchpads on laptops. I was so confident that input devices were a non-issue on the 9, I am tempted to say "thanks" to some Series 9 fanboy reviews and posts. ;) ;) Note to self: Will not start researching laptops on the internet before having typed ond and felt the touchpad in a store first. Waste of time doing the other way round. :)

    This is so sad. Just because they were too stupid to implement a greated range of pointer speeds, I will not get this notebook :( I really tried to get used to it but it drives me crazy (even more crazy).
     
  50. matthias2468

    matthias2468 Notebook Consultant

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    Since this is a FHD/FHD+ issue, I just had the idea that windows 8.1 might fix this, or that the AB9+' driver might fix the problem for the 9 because on the Book 9 plus, there have to be faster speeds on its high res display.

    If anyone how switched to 8.1 can comment on a wider range of mouse speeds: Much appreciated. They DID change stuff about the mouse in 8.1, see the news with some bugs in this regard.

    I couldn't find any drivesrs for the 9plus. Note that I'd prefer drivers for the 9 plus 8.1 version because the 8 version was marketed as FHD despite having a higher res display, so the drivers there might not yet have the effect desired.

    If anyone can provide me with the 9+ touchpad driver for the models with 8.1 (could not find anything on 3 samsung sites, and not on google at first attempt), I'd try it and report. I'd also try the the 8 driver.
     
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