The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Advice appreciated re: Samsung NP350v5c battery charge (ac/dc jack?) issue

    Discussion in 'Samsung' started by brwalker, Jan 23, 2014.

  1. brwalker

    brwalker Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi all, I’m hoping to find a solution for an issue with my Samsung NP350v5c (battery AA-PB9NC6B) … The charger was charging the aforementioned laptop switched on (not ideal I know) and seemed to suddenly stop charging. The laptop continued to work until the battery fully drained. It would not then turn back on and the charger is not connecting/charging (I have two charges - not a charger issue). Also, when taking the battery out and using the mains charger it will not switch on suggesting it is not an issue with the battery but perhaps the ac/dc jack (although this also seems stable).

    If I buy an external battery charger would it mean this will bypass the connection and allow the laptop to work or would I still need to resolve this issue with the jack/motherboard/connectivity (whatever??) for it to work again? Thanks for any help.
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,165
    Trophy Points:
    581
    The fact that the computer continued to run on battery until it was drained suggests that your proposal to externally charge the battery would work. However, it is not a very convenient solution.

    The problem must lie with either the socket (less likely given the sudden failure) or the electronics between the socket and the main board.

    John