Hi all, I’m hoping to find a solution for an issue with my Samsung NP350v5c (battery AA-PB9NC6B) … The charger was charging the aforementioned laptop switched on (not ideal I know) and seemed to suddenly stop charging. The laptop continued to work until the battery fully drained. It would not then turn back on and the charger is not connecting/charging (I have two charges - not a charger issue). Also, when taking the battery out and using the mains charger it will not switch on suggesting it is not an issue with the battery but perhaps the ac/dc jack (although this also seems stable).
If I buy an external battery charger would it mean this will bypass the connection and allow the laptop to work or would I still need to resolve this issue with the jack/motherboard/connectivity (whatever??) for it to work again? Thanks for any help.
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John Ratsey Moderately inquisitive Super Moderator
The fact that the computer continued to run on battery until it was drained suggests that your proposal to externally charge the battery would work. However, it is not a very convenient solution.
The problem must lie with either the socket (less likely given the sudden failure) or the electronics between the socket and the main board.
John
Advice appreciated re: Samsung NP350v5c battery charge (ac/dc jack?) issue
Discussion in 'Samsung' started by brwalker, Jan 23, 2014.