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Help! Q210 Fan Problems

Discussion in 'Samsung' started by bobed2011, Oct 23, 2011.

bobed2011 Newbie

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I have a 2 year old Q210. The fan was not working so I replaced it with a new one. Still not working. So, thinking it might be a software issue, I reloaded Vista and the samsung software. It still is not cooling but I notice that the fan is actually going on intermittently; on slow speed for one second, off for 4 seconds. The computer is hot. I loaded a utility called SpeedFan, but it is unable to control fan speed.

Any Suggestions?

bobed2011, Oct 23, 2011

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John Ratsey Moderately inquisitive Super Moderator

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This behaviour is puzzling. Normally, the fan is controlled at the BIOS level with some Samsung Utilities having some override capability (such as by slowing down the CPU to reduce the need for fan activity).

What happens if you go into the BIOS and leave the computer sitting there for a few minutes? BIOS-level CPU power management isn't usually very good so it should heat up enough to get the fan running. If the area of the computer containing the CPU gets hot without the fan running then this is an indicator that something is wrong at the hardware level.

It may also be interesting to run HWiNFO32 and enable sensors to see what temperatures are reported. If the hardware isn't reporting reasonably high temperatures then the fan may not be triggered.

John

John Ratsey, Oct 24, 2011

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