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    Impossible to boot or get to bios

    Discussion in 'Samsung' started by Grrid, May 26, 2014.

  1. Grrid

    Grrid Newbie

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    Hi,

    Lately i had a problem with my girlfriend laptop (Samsung ativ book 2). It was getting laggy, and probably she get some viruses, and she wanted to format it. Well i thought that she got Windows 8 so why not to try recovery option. Unfortunately it gave me only "error loop" all of you heard about it probably. So i was thinking what can i do to fix it. I took out hdd from laptop and put it in my pc. I did format from pc, and again i used recovery, another hour and another error loop, so i thought, maybe i will try to change OS. I deleted everything on hdd, even OEM partitions, and recovery tools. Then i installed Windows 7 64bit. After i put it back in to laptop all i see was "All boot are tried...." And something with F4 to get to recovery and laptop was reseting. I can't acces to bios to disable secure boot, or whatever. I was trying to hit F2 like 10 times per second, then i tried F6, and after than F10. Tried Fn + F2/F6/F10. I even tried to run it without hdd, but still same stuff on screen, and from what i remember usuelly you are getting to bios if u will run pc/laptop without hdd.
    Any thoughts about this ? Actually i give it to my friend who works in repair service, he told me he will work on it, and call me tommorow.

    Tell me what do you think would help to get to bios, to disable secure boot.
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Did you try using Samsung's recovery facility (F4 at the BIOS screen) before deciding to format the hard drive? Anyway, it's too late now.

    Installing Windows with the drive in another computer and then putting it back is going to confuse any version of Windows and with Windows 8 + UEFI the confusion is going to be worse.

    You are one step away from bricking the computer so, perhaps, the bricking thread may have some relevant suggestions if your friend hasn't managed to get things working.

    John
     
  3. Grrid

    Grrid Newbie

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    Thats the point, I did tried Samsung's recovery facility. But everytime it gave me Error Loop. I couldn't do anything. How does it work ? I mean how it can confuse version of Windows if i did format it. So if i will buy new drive it will be the same? Make no sense to me.
     
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Samsung's recovery solution looks for information in the Samsung recovery partition on the HDD. It won't work if the HDD has been reformatted.

    It also might not work if the HDD has not been touched but the UEFI settings in the BIOS block it from writing some other information onto the HDD. I'm only guessing because I've not need to use the latest version.

    John
     
  5. Grrid

    Grrid Newbie

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    From what i heard from my friend this problem is connected with SW Update, because of some automatic bios updates which were made. This updates can literally break bios, so the only way to repair it is give it to warranty or reprogram bios on motherboard, by using device which i have no idea how to call it in english :D It is made to reprogram certain places on motherboard by removing it solder it to this device and then remove and solder back to motherboard. I really hope you will understand what i just wrote. :)
    Anyway, thanks for answers. I will take care of it now.
     
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    There was a spate of the problems you describe around the end of 2014 when Samsung first introduced notebooks with UEFI enabled. However, there have been few reports of these problems in recent months.

    However, I always recommend doing the BIOS updates outside of SW Update so the process is less likely to trip up.

    John