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    Keyboard malfunction series 9

    Discussion in 'Samsung' started by FinneyB, Jun 1, 2014.

  1. FinneyB

    FinneyB Newbie

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    I have been extremely happy with my Samsung notebook but recently keys started populating when I wasn't touching the keyboard. The computer appears to be fine because I can use it with an external keyboard but I haven't found any resources online for replacing the keyboard. Does anyone have any knowledge about replacing the keyboard on the series 9?
     
  2. oled

    oled Notebook Evangelist

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    try to contact Euler
     
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    The keyboard is integrated with the palmrest and keyboard surround and the part is called "Unit Housing Top".

    John
     
  4. FinneyB

    FinneyB Newbie

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    Euler, thanks for the post. I have ordered the part but could use assistance with the assembly. I tried to send a pm but got a system error telling me I wasn't provisioned for pm-not sure if it's because I'm new or not. Anyways, maybe you could send me a message to FinneyB and I can respond. Thanks.
     
  5. FinneyB

    FinneyB Newbie

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    I posted about 2 weeks ago as I had spilled water on my keyboard and finally received my keyboard replacement and have started the process of removing the old keyboard and installing the new; however, I would like to find a schematic diagram that shows the NP900X3C as I need to several parts that need to be disconnected before I can move on such as the SSD and WLAN.
    Does anyone know of a resource that would show the specific parts as I move through this process? I've downloaded the manual from Samsung and so far have been able to remove the battery, unlock the ribbon mechanisms and disconnect the DC jack.
    Does anyone have suggestions or resources?
     
  6. FinneyB

    FinneyB Newbie

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    Per a post from a couple weeks ago, I am in the process of trying to replace my keyboard on my SamsungNP900X3C and have run into a question I am hoping to get some help with. I have removed the motherboards and am attaching a picture of the computer as it stands now.
    laptop.jpg
    Secondly, I am attaching a picture of the keyboard replacement: keyboard replacement.jpg

    When I got all the way down to removing the motherboard, I saw that the existing keyboard had black tape on the outside of it which was not part of the replacement part. I am worried that I ordered the wrong part and that the housing unit needs to be replaced not just the keyboard.

    Thank you in advance for your help.
    -FinneyB
     
  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You've done well to get that far without any extra help (I don't think there's anyone here who has done this and could have advised you).

    The official Samsung part is called the "Unit Housing Top" which contains the keyboard, keyboard surround and palm rest. I've seen the keyboard by itself advertised by sellers in China and it might well be the keyboard part that gets combined with the other parts to make the Unit Housing Top. I expect the keyboard is made by another company, not Samsung, so there might have been some production overruns.

    Your challenge is to separate your existing keyboard from the other parts so you can put in the new one. I don't recall that anyone has done this but it's definitely worth trying because, if you succeed, then you save yourself the cost of the complete unit. You may be able to remove the black tape from the original keyboard and put it on the new one. Alternatively, strips of electrical tape should serve the same purpose which is to make sure that components on the mainboard don't get shorted by the metal back of the basic keyboard.

    John