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    Loose power port on NP900X3A-A01US, warranty fix?

    Discussion in 'Samsung' started by magendim, Oct 22, 2012.

  1. magendim

    magendim Notebook Enthusiast

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    Hello-

    Had a slightly used original Series 9 13" that I gave to a friend but now the power port is flaking out (physically loose) and they have to jiggle it around to make contact. The power jacks on these always seemed a bit flimsy to me, so it probably got yanked on the wrong way one too many times.

    Anyway, I know these units have 3 year warranties. Is this something that would be repaired under warranty?

    Thanks!
     
    magendim, Oct 22, 2012
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  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Is the X3A power socket soldered onto a board and therefore vulnerable to damage? The X3B and newer have the power socket as a separate module connected with a short piece a cable. To avoid this possible problem which may be implicit recognition of a weakness in the original design. Anyway, one can argue that the power socket should be designed to accommodate a lot of mistreatment. If is is a problem then I would be pushing for it to be fixed under warranty.

    John
     
    John Ratsey, Oct 22, 2012
    #2