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    NP300EX5 Problem

    Discussion in 'Samsung' started by ilovehopia, Feb 18, 2014.

  1. ilovehopia

    ilovehopia Newbie

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    Hello everyone,

    I am fairly new to the forum but I've been reading through your helpful posts for the past few days but still my laptop problem still persisted. I have here a Samsung NP300EX5 that was recently ran/boot using Ubuntu 12.10. Main reason was the Windows 7 had a nasty system that needs cleaning, I decided to run my Ubuntu to have virus checked and cleaned like what I usually do.

    While I was on my way to boot Ubuntu, I encountered a UEFI option which sadly and honestly, I chose to enable. It ran Ubuntu for about ten minutes until it completely froze and then I couldn't boot. I can't even enter the BIOS just to disable the UEFI.

    I guess from this point on, you know what the problem is... :confused: And I am crying out loud for a fix. The unit no longer has any warranty but I would like to use the old girl back.

    Steps I did while reading the forum was:
    1. Tried power reset, detaching the battery and power cord. a minute hold with the power button - No luck.
    2. Remove the CMOS battery in order to reset the BIOS. - No luck again.

    I wonder if Samsung already has a fix for this problem? It's been a year and they haven't issued any statements regarding the UEFI issue.

    Can anybody give me some possible avenue for the fix? Thanks a lot/
     
  2. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    I am sorry to hear that. Fortunately we don't get many of these stories any more - and by far the most occurred, not on Win7 models (like yours) but when the first Win8 models came out, before Samsung got their UEFI implementation working right.

    I'm sure you've already read the relevant thread on bricking, otherwise it's linked below:

    http://forum.notebookreview.com/samsung/706510-samsung-laptops-bricked-using-uefi.html

    Member timewalker had suggestions for a procedure to clear the corrupted NVRAM which (supposedly) is what causes the bricking. But I never understood how it could work when the machine is unwilling to boot anything. Nevertheless, I've linked it below:

    http://forum.notebookreview.com/sam...-fix-uefi-samsung-notebook-3.html#post9311558

    I don't think there is any way other than contacting Samsung. I seem to recall some cases where they helped even out of warranty. But on an old Win7 model, I am sorry to say, I wouldn't get my hopes up :eek:

    Do call them, though. Good things do happen sometimes.
     
  3. ilovehopia

    ilovehopia Newbie

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    Thanks for the heads up. People like you gives me hope. I'll try to contact timewalker.