NP350U3B - Keyboard replacement

Has anyone every tried this with this machine? I dropped it and my right shift key has broken. The base is still there but the right 'loop' is broken also so I don't believe replacing the single key is going to be an option.

My nearest samsung repair center is a good hours drive away i believe and they want ~£80 to replace the keyboard, which i believe is a little extortionate.

Any suggestions, thoughts or previous experience would be greatly appreciated. Apologies if this has been dealt with in another thread, I did a search but didn't find anything.

Thanks!

 

You could try getting it fixed under warranty.
I usually go by the rule of one broken\missing key, covered by warranty unless I see other signs of physical damage on the housing.
Two and its not covered.

But this depends on who and where you deliver It. Samsung HQ lets me decide what Is covered and what is not, but It might be different other places

If you have already mentioned the whole "dropping it" part then price seems about right.
We do not replace a single key, but the entire top-housing.

 

The disadvantage of the current fashion in separated key type of keyboard is that it's no longer a 5 minute job to swap the keyboard. I frequently wonder why manufacturers have gone this route which reduces serviceability.

John

 

Looks\design.
Im sure every manufacturer would rather want a $10 keyboard replacement than a $40-90 (depending on the model) spare part, but the customer decides with their money, and they want this type of keyboard when they go out and buy a laptop. Its not like they are going to replace a keyboard on their own either way.

I belive the only new model Samsung has a seperate keyboard Is the NP355V5A, and the design is actually very good. You dont really notice It until you start to type on it and you gives you alittle flex

But yeah, a simple 30 seconds keyboard swap Is mostly something of the past from pretty much any manufacturer i belive.

 

Hi everyone, thanks for getting back. It's a shame as my last 2 Samsung laptops had keyboards that could have been replaced in a minute or two. Sadly, this ultrabook model has it's keyboard 'embedded' into the casing so to speak. Anyway, I'm tempted to go down the potential route of soldering the right hand 'loop' and sourcing a single key; There seems to be one or two websites that sell these. Worst case scenario, I just live with it. It's not pretty but the button still functions if i press down on the gel button that was underneath, or indeed simply made contact with either of the conductors on the left/right hand side of the gel button. That, or gradually reprogram my typing muscle memory to use the left shift key :s