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    NP350V4X Bad wifi connectivity

    Discussion in 'Samsung' started by woof132, Sep 8, 2012.

  1. woof132

    woof132 Notebook Enthusiast

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    My Samsung NP350V4X has been experiencing poor wifi connection since the first day i got it a week ago. The wireless card is an Atheros AR9485WB-EG.

    On a wireless-N network Even with the router only 10 feet away it always connects and stays at 2Mbps... while the old HP laptop connects to the router 144Mbps..

    Has any one else experienced this?
     
    woof132, Sep 8, 2012
    #1
  2. HerEsY

    HerEsY Notebook Evangelist

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    A lot of people whose laptop suffer with this issue, it's got to do with loose cables going to the wifi adapter. if you're lucky this might be your problem.
     
    HerEsY, Sep 9, 2012
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  3. woof132

    woof132 Notebook Enthusiast

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    unfortunately thats not the problem, i disconnected those cables and reattached them to make sure that was not the case. Now it connects a bit better about 45-90Mbps. Btw Whats the model of your wifi card Hersy?
     
    woof132, Sep 9, 2012
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  4. HerEsY

    HerEsY Notebook Evangelist

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    Well when I run Intel® Driver Update Utility it detects and updates Intel® Centrino® Advanced-N 6235 15.1.0 drivers and my laptop works better with those drivers than whatever it was getting from the Samsung driver page or from the using Easy Software manager.
     
    HerEsY, Sep 9, 2012
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  5. woof132

    woof132 Notebook Enthusiast

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    So in that case i'm assuming your wireless card is an Intel...
     
    woof132, Sep 10, 2012
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  6. HerEsY

    HerEsY Notebook Evangelist

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    Well I'm assuming it is, seeing it's an Intel® Auto Detect Driver Updater tool I use to look for updates. I don't have to figure anything out, just click on the "Check your system for the latest drivers".
     
    HerEsY, Sep 10, 2012
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  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I would note that different versions of the same notebook can have different WiFi cards. The exact model should be indicated on the label on the box the notebook came in.

    John
     
    John Ratsey, Sep 10, 2012
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  8. woof132

    woof132 Notebook Enthusiast

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    Thts true John,
     
    woof132, Sep 10, 2012
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  9. woof132

    woof132 Notebook Enthusiast

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    Lucky you HerEsy, intel has better performance and less hassle compared to most of Atheros' half sized wireless cards
     
    woof132, Sep 10, 2012
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  10. HerEsY

    HerEsY Notebook Evangelist

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    This may or may not help if you haven't tried it already, have you tried changing the channel number to 11 from the wireless router?
     
    HerEsY, Sep 10, 2012
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  11. woof132

    woof132 Notebook Enthusiast

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    I haven't tried that, i'll give it a go. currently im on channel 6.
     
    woof132, Sep 10, 2012
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  12. woof132

    woof132 Notebook Enthusiast

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    Nope i don't have the option on this wireless adapter to choose the desired channel... What a let down by samsung.
     
    woof132, Sep 11, 2012
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  13. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I think he means you try changing the default channel on the router. Run InSSIDer to see where the congestion is on your local airwaves and move the router to a relatively quiet channel.

    John
     
    John Ratsey, Sep 11, 2012
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  14. woof132

    woof132 Notebook Enthusiast

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    Oh true that, will set it up
     
    woof132, Sep 11, 2012
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  15. woof132

    woof132 Notebook Enthusiast

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    Thank you for all your help fellas, but it was to no avail, sadly the webcam was not sufficient as it was only 0.3MP so i decided to exchange the samsung. Sad really, besides performance it felt like a good built, specially the blue exterior of the lcd
     
    woof132, Sep 16, 2012
    #15