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    NP530U3C No Boot

    Discussion in 'Samsung' started by matrixworkstation, Feb 4, 2013.

  1. matrixworkstation

    matrixworkstation Newbie

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    Hi there!

    I got a NP530U3C (Series 5 Ultrabook) and after some weeks of usage it just boot the Samsung logo, asks the setup password and reboots.
    I tried to reset CMOS and remove HDD but it just keeps showing the logo, asks password and then reboot.
    Can I try anything else or just send it to Samsung repair?

    Thanks.
     
    matrixworkstation, Feb 4, 2013
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    We need to figure out whether the HDD is defective or the Windows installation is damaged.

    Can you make a bootable Live Linux CD / Flash drive and see if you can boot off that?

    Can you access Samsung Recovery Solution by pressing F4 at the BIOS screen (that may include a repair option).

    John
     
    John Ratsey, Feb 4, 2013
    #2
  3. matrixworkstation

    matrixworkstation Newbie

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    Unfortunately no. Can't go to recovery by F4 and can't boot USB device.
     
    matrixworkstation, Feb 4, 2013
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You will need to disable Fast Boot (or similar name) in the BIOS to be able to boot off a USB device. F4 should get you into the Recovery mode but it's possible that you need to disable fast boot to use that command.

    John
     
    John Ratsey, Feb 5, 2013
    #4
  5. matrixworkstation

    matrixworkstation Newbie

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    I guess you forgot about the first message saying I can' go to BIOS. :)
     
    matrixworkstation, Feb 5, 2013
    #5
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    It wasn't clear to me that it was wanting a BIOS password - I had assumed that it was starting Windows. If you have got a BIOS password enabled and don't know what it is then it will have to go back to Samsung.

    John
     
    John Ratsey, Feb 5, 2013
    #6
  7. matrixworkstation

    matrixworkstation Newbie

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    I know the BIOS password, first post does not say that I'm failing on that too.

    Thanks.
     
    matrixworkstation, Feb 5, 2013
    #7
  8. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You are getting me confused. If you know the BIOS password then you should be able to press F2, F4, F10 at the BIOS screen, enter the password then get to the appropriate bios option.

    John
     
    John Ratsey, Feb 6, 2013
    #8
  9. matrixworkstation

    matrixworkstation Newbie

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    No, I can't use F2, F4 or F10, it has no effect on boot process. It must be some of the weirdness as reported by other users. Already sent ultrabook to Samsung Repair.

    Thanks.
     
    matrixworkstation, Feb 6, 2013
    #9
  10. numiz

    numiz Newbie

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    Bump, how did you solve this? Or Samsung did.

    Sitting here with the same issue right now. I've tried close to everything. Thinking about pulling out the iSSD just to get rid of the MBR issue or whatever this is.

    Regards
    Numiz
     
    numiz, Jun 5, 2014
    #10
  11. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Hello numiz, welcome to NBR.

    The iSSD is soldered on motherboard and cannot be removed. And what is the MBR issue you refer to?

    Can you be a little more specific about what exactly is happening, what led up to it, and what you have tried?
     
    Dannemand, Jun 6, 2014
    #11