NP940X3G system password brick

Stupidly, I set the system and HDD password in the BIOS. The password was 12 characters long and included one capitol letter and one special character. The capital letter is in the 1st position and the special character is into the 4th position.

When setting the password in the BIOS, it prompts you to enter the password again to verify. This is a password I have used for many other logins. That is to say, it's not an issue where I just forgot the password is. I know the password and I'm entering it exactly as I set it in the BIOS. Yet, the password is not being accepted when I boot and I'm prompted for the "System Password".

I have read in other forums for other manufacturers about similar issues. The HDD and system passwords are only 8 characters long and don't accept capitals or special characters -- even though it allows you to use more than 8 characters with caps and special characters when creating the password in the BIOS. They found that the system basically truncated any characters after 8 and so they took the derivative of the password they set and were able to log in.

I have dozens of different derivative passwords based off the password I set in the BIOS and the assumption that it's truncated to 8 characters to no avail. I'm thinking that the BIOS on the Ativ has slightly different rules.

Does anyone know what the maximum number of characters that are actually accepted for the system and HDD passwords? Are there any other special rules I can use to derive the password from my original password?

I sincerely appreciate any and all suggestions. This happens to be the second Ativ I have bricked by setting one of the passwords in the BIOS. The first brick happened when I used the same password descib d above to set the HDD password and ran into the same exact issue. I ended up getting a new hard drive and have now bricked this one with the system password. Beauty.

 

You will have to contact Samsung support who will probably demand proof of ownership before giving you some help.

If the password reset procedure was generally known then it would invalidate using a password to make the computer less easy for criminals to resell.

John

 

I'm not trying to realize the password reset procedure.

Please read again, slowly, if you are really trying to help.

I'm trying to find what my password is truncated to given an 8 character, (with no special character) limit even though the system accepts longer passwords with special characters when you set it within the BIOS. Others have figured it out with other systems, so perhaps someone has with Samsung.

 

If it helps anyone understand the question, here is a link to example of what others have found in other systems with the same type of issue.

https://forums.techguy.org/threads/solved-acer-aspire-one-with-linpus-linux-lite-help.738270/

That was for an Acer Aspire. "No matter how you typed the password when you set it up. It will be converted into Capital Letters ...even if CapsLock was not on."

Password set: myTest1234567
Password required: MYTEST12

 

While your reasoning may be fine the same information we help you with can also be used to help crack into a bios illegally. This is why the information you want must be obtained officially from Samsung as already mentioned. I will apologize we can not help further nor allow this to continue.