No sound on Samsung NP-Q45

hi guys, i am new to the forum so bear with me. i have a samsung np-45 running vista home. the sound was working one day, but now no longer wants to work.i have installed the driver from samsungs website, but no joy. the device does not show any problems and it looks as if it is working fine but no sound. i have had a friend take it apart and he says the speakers are working. any ideas? can anyone assist me?

 

Check in Control Panel>Audio Devices or Properties.

Make sure its not disabled or muted. Try using headphones, and see if it works.

 

Nothing is muted and the headphones work.
My friend booted a LiveCD of several Linux distros and the sound works via the speakers. So its either a problem with the Vista drivers or an update via Windows Update thats done it. Its all setup in the BIOS fine too.

 

First, I'll move this to the Samsung forum.

My only suggestion is to right click on the speaker icon in the system tray and select Adjust Audio Properties. Then make sure that mute is not selected.

John

 

thanks for that but i have tried that before but no joy. any other ideas?

 

You can always try muting then un-muting. Sometimes the settings get screwed up.

Then I suggest you search through the Realtek control panel. There are numerous options there.

John

 

Hi.

Do you use the headphone socket a lot, if you do it might have failed or be stuck in the headphone mode.

Regards

John.

 

Hi ,I just joined today. I was searching the net for answers on the same problem I checked all controls on my Samsung laptop & all is working properly! Did you come up with a solution ?

Cinderella.

 

Hi,

Anyone out there ..I have tried to get sound on my Samsung laptop ,I ave checked the control panel and all speakers are working fine.what can I do ?

Heeeeeelp!

Cinderella.

 

Which operating system?

Did you reinstall the OS or did the sound just stop working?

How do you know if the speakers are working OK if there is no sound?

John