RF511 Windows Media Player Video Playback Interference

Hi Folks

Sorry my first post is a plea for assistance, hopefully be able to contribute something when more familiar with my Samsung.

Just bought an RF511- A01 in UK and have been setting it up this evening. Lovely machine but one thing bugging me at the moment. Trying to watch any video or DVD with Windows Media Player there is a lot of fine flashing blue lines of interference accross the screen. I noticed it also doing the same when I tried the webcam viewer.

However I installed VLC player and the picture is absolutely crystal clear with it which makes me think the graphics are hopefully OK.

Does anone have any ideas what may be causing this.

Much appreciated.

 

See the suggestions in this and this threads.

Are you problems the same, or different?

John

 

Hi John

Thanks for the response. Doesn't really seem to be directly related to the points you highlighted. You'll have to forgive my ignorance regarding such matters, first laptop I've bought in 7 years and not really up to speed lately.

The spec of my machine is as follows;


Technical Details

Model Name: RF511
Part Number: NP-RF511-A01UK
Operating System: Genuine Windows 7 Home Premium (64-bit)
Processor: Intel Core i5-2450M (3M Cache, 2.50 GHz)
Main Chipset: Intel HM65
System Memory: 8 Gb
Memory Slot: 2 x SODIMM
Display: LCD 15.6 inch LED HD (300nit, Non-Gloss)
Graphics: Intel HD Graphics 3000
Graphics Memory: Shared
HDD: 1 Tb
ODD: DVD Super Multi Dual Layer
Modem: No
Wired Ethernet LAN: 10/100/1000 Gigabit Ethernet LAN
Wireless LAN: 802.11bgn
Bluetooth: BT v3.0
Sound: HD (High Definition) Audio
Sound Effect: SRS Premium Sound Effect, Mic Noise Suppression
Speaker: 3 W Stereo Speaker (1.5 W x 2)
Integrated Camera: 1.3 MP HD Camera
I/O Ports: VGA, HDMI, Headphone-out, Mic-in, Internal Mic, 2 x USB 2.0, 2 x USB 3.0 (Chargable USB included), Multi Card Slot (4-in-1 (SD, SDHC, SDXC, MMC)), RJ45 (LAN), DC-In (Power Port)
Security: Norton Internet Security (60 day free), BIOS Boot Up Password, Kensington Lock Port, Samsung Recovery Solution
AC Adapter: 90 Watt
Battery: Li-Ion, 6 cell, 5200 mAh
Dimensions (WxDxH): 379.6 x 255.5 x 31.4 - 37 mm
Weight: 2.6 Kg
Warranty: International Warranty
Software-Safety: Samsung Recovery Solution, Samsung Support Center, Norton Internet Security (Free 60-day Trial), HDD Password
Software-Utility: Samsung Fast Start, Easy Speedup Manager, Easy Network Manager, Battery Life Extender, Easy Display Manager, Samsung Update Plus, Sleep-and-Charge USB, Easy File Share, Easy Content Share, Microsoft Office 2010 Starter
Software-Multimedia: CyberLink YouCam, Game Console

Had a further play around after posting, I mentioned the webcam screen also gave the same blue dot interferance when you were viewing it but I noticed when i pressed record and played the clip back there was no interference showing at all.

I also tried the DVD again through WMP and it displayed the interference and then my trusty old VLC player and picture quality was perfect.

There are no issues audio wise.

I've tried unplugging laptop from mains, disconnecting the wifi/mifi but this interference still persists but only seems to be on these 2 applications (so far)

I'm assuming from this the shared graphics are OK and possibly an issue with Windows Media Player and the Cyberlink Youcam software? but as I said I'm really not up to speed on these things or the settings etc. but only had it a few days.

I'll persevere but if you or anyone could offer any other opinions it would be appreciated.

This aside I'm really impressed with the Samsung having been a serial Vaio owner before.

Thanks again