The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Samsung 550p i7 notebook...

    Discussion in 'Samsung' started by legalfin, May 29, 2013.

  1. legalfin

    legalfin Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi Forum,
    hope someone can help...My new 550p samsung does not want to go in sleep mode, or start up on restart.... does not want to hibernate or shut down with power off when i shut down... I have to push the power button down to force it down. Any suggestions? thanks...
     
    legalfin, May 29, 2013
    #1
  2. Dannemand

    Dannemand Decidedly Moderate Super Moderator

    Reputations:
    11,340
    Messages:
    4,414
    Likes Received:
    2,186
    Trophy Points:
    231
    Hello legalfin, welcome to the forum. And congrats on your new laptop. Sorry to hear about the trouble you're having. Let's see if we can help you out.

    Is this a new installation you made or are you running the original factory installation? Did you change any BIOS settings or partitions on the disk? Also, I assume it's Windows 8, right?

    If it is a new installation you made, make sure you have the basic Samsung drivers as well as the Settings program installed. This post gives you some guidance; even though it's for a different model, most of it is the same.

    If you are running the original factory installation, I would first try restoring that factory installation using Samsung Recovery (press F4 immediately after power on). If the problem still persists after restoring the factory installation, you should contact Samsung support -- or even swap the machine at the store, if that is an option.

    Let us know how it goes. And if you provide a little more info, we'll do our best to help you.

    Edit: Also, you will find more discussion of your model series in the thread linked below.

    http://forum.notebookreview.com/samsung/673502-anyone-here-have-np550p7c-17-a.html
     
    Dannemand, May 30, 2013
    #2