Samsung Q310 - Temperatures

What's the best software to monitor temperatures? I'd like to know how hot my Q310 is running. Cheers.

 

The older version of HWmonitor (v1.1) works correctly for me, the newer one doesnt though (v1.11), which reports the CPU temp being 4 degrees lower.

I had to assume it was v1.1 because the majority of the temp monitors I tested said so, and its safer to assume its higher.

 

Interesting about HWmonitor. I have been using 1.10. The V1.11 core temperatures agree with RMclock, but I do have difficulty accepting a CPU core temperature of less than 30C.

John

 

do you think i my graphics card is overheating, when it idles it runs at 65C

 

my 9200m gs in my q210 idles at around 44c , so 65c is a bit hot.

regards

John.

 

lol, trust me to get the first 9200 that overheats. Do you kow if the vents at the bottom of the laptop suck air in or blow air out as i can't feel much happening. Also do you know whats under the touch pad as i can feel the heat from it.

 

Hi.

It must suck as the air is expelled from the vent on the left of the keyboard, have you checked that no program or something is causeing you 9200m to overheat, have you tried using msconfig to disable all startups programs and then check the temp.

also what program did you use to read the temp, I used hwmonitor.

http://www.cpuid.com/download/HWMonitor_111.zip

Regards

John.

 

i have now put the laptop on a more solid piece of wood and it now idles at 57C, disabling all programs didn't affect the temperature so i dont think it software. The fan is constantly coming on and off, it must be where its just below the temperature they are active

 

Putting the computer on a soft surface which impedes the flow of air into the bottom vents is not recommended. In addition to the short term problem that the cooling fan is starved of fresh air, there is the longer term problem of the fluff which gets sucked off the soft surface clogging the cooling system.

John

 

65C is too high idle and even 57C seems a little high.. I take my temperature readings using nTune from the nVidia control panel.

The webcam is fine at 640x480. I usually get 30fps? In any case it's very smooth in decent lighting. If I move my lamp around a bit it slows down until it adjusts.

I'm going to look to order a bag from online somewhere tonight. I'll keep you guys informed.

On the RMA, no reply from Samsung as of yet.. I might try and get in contact with Dabs and ask them about it.

 

What you should worry about is the GPU under load(ie. while gaming), but those temps are still a little on the high side.

 

here's the idle temps now


and then they shoot up to 68 when gaming, could i of turned the fans or something as i have not installed any of the samsung software.
if not do you think that john lewis would accept that its overheating and issue a replacment?

thanks

 

Hi.

43c and 46c are a bit high also for idle? , I get between 30-33c , do you have the p8400 or t5750

Regards

John.

 

yep that's for idle, running rmclock and security software but nothing graphics and its just sitting on desktop, i have disabled the side bar and i have disabled aero

 

Is your fan running , do you have an p8400 or t5750?

Regards

John.

 

ive got the p8600 2.4, air does seem to be coming out of the exhaust although not very fast


edit, im just recovering windows incase i have accidently done anything

 

The fan is only 2 speed, i dont think the P8600 can account for the extra 10c+

You could use the recovery partition to be 100% certain that you notebook is overheating because of software, or just give Samsung a Ring.

Regards

John.

 

no luck with recovery, im not that impressed with it, for £700 i expected it to work with no problems, have yet to try any games. I may phone john lewis and then samsung.

 

My idle temperatures are similar to yours.

My CPU temps are 43 and 42. I've got the P8400.
My GPU temp is 62.

Not sure if this is ok or not.

 

thanks orca, at least its not just me, wish it was though, from what people are saying this is really hot,

im going to give customer support a ring tomorrow and see what they say and will post my findings

 

Hi.

There seems to be some luck and some unlucky Q210 - Q310 owners , I dont know why!

Regards

John.

PS. they picture below is my Q210 and my system has been on for over an hour!

 

Hi.

It looks like it maybe difference between the Q210 and Q310 cooling system.

Q310 : fredted40x - cpu 44c - gpu 62c P8600
Q310 : orca1 - cpu 44c - gpu 62c P8400
Q310 : pillowshot - cpu 38c - gpu 47c P8400

Q210 : TinderboxUK - cpu 31c - gpu 44c P8400
Q210 : Manic Penguins cpu - I think his are the same as mine! P8400

 

Those readings seem a little high. My core 0 and 1 temperatures are 38C, GPU idle is 47C and HDD temps are the same as yours.

This is w/o any undervolting.. I do suggest you contact samsung about it, they seem unnaturally high. You are using the laptop on a solid surface, right?

 

will phone them in them in the morning, my last pic with temps was with no undervolting, the processor may be a little higher because its the p8600 so that doesn't worry me, its the gpu that's at 62 that is the major concern,
Yeh i found a old shelf and its sitting on that now

im just installing the play cam or whatever its called to try and get some fps for the webcam.

edit the fans are usually on idle and only occasionly speed up to max when it must reach a temperature, but this probably is not the gpu temp

 

There can be a lot of variation between nominally identical Intel CPUs. The cooler ones probably have lower power leakage and lower voltages while the worst (hottest) are still within specification. I have 5C temperature difference between two cores of a P8600.

The temperature to focus on the the highest temperature under full load conditions.

John

 

is there a stress test for the gpu as orthus doesn't do that.

Could anyone tell me how i can test the fps of the webcam with fraps please as im confused.

 

Hi.

just capture a video and when you play it back fraps will show you the frame rate.

ATItool has a good stess test!

John.

 

im going to try a gpu stress test and keep a close eyeto see what happens

Could anyone tell me how i can test the fps of the webcam with fraps please as im confused.

 

Hi.

I just run orthos for 10 mins on high performance, and the highest cpu temp was 57c , I think the cooling fan has 3 speeds!

It`s strange how my gpu temp went to 55c , even though it was not being used, it must share the same heatpipe as the cpu or something.

Regards

John.

EDIT : keyboard and parm-rest remained cool after running orthos for 10 mins ,

 

What is the best way to measure the temperature and when to measure it? What settings should I use? How should the laptop be setup?

E.g. Should it be on battery or on mains? Should it be left to run without sleeping/screensavers etc.? Should sidebar be enabled?

Thanks

 

most people i think use hwmonitor to measure temps, the sidebar uses the cpu resource a little bit.

just used furmark for 7 mins and graphics car didn't go over 65


nothing happens when i use the hot keys and windows media player to measure fps.

ps my gpu is doing a new trick, it goes up to 60 and then the fans kick in and take i to 54 and the turn off and then the gpu goes back to 60 again and so on cpu has gone down to 35 and 39 for some reason, i havn't gt a clue whats wrong with the thing.

the fans are now fighting the temperature, all the temps rise and then brought back down by the fans but as soon as the fans reduce the temps rise again.

should i start a new thread for my problem and then to post what happens when i give them a ring? as i dont want this to turn into a problem faq thread

 

It sounds like a good idea.

maybe we can get the last dozen posts moved over.

I would love to see some pictures of the insides of the Q210-310

Regards

John.

 

I've turned this discussion into a new thread.

You need to understand how the fan operates: It comes on (or speeds up) when the temperature rises and reaches a value defined in the BIOS (eg 55C). It goes off (or decreases speed) when the temperature drops and reaches a defined value (eg 50C).

So, for example, the fan may come on when the temperature reaches 55C, the temperature then starts to drop and the fan goes off again when the temperature gets to 50C. Once the fan stops then the temperature may start to rise again.

If you look on the temperature graph in RMClock you can see this happen.

Also, Samsung provides what it calls the Easy Speedup Manager (Fn + F8). This affects both the CPU operation and the fan operation. The low noise mode increases the temperature at which the fans operate so you get less fan noise but higher temperatures.

I am not sure which of the temperatures is used for the fan operation. It may possibly be the highest of the CPU and GPU temperatures. I am sure that if you dismantle the computer you will see that one heat pipe and cooling system serves both the CPU and GPU so there will tend to be some transfer of heat between the components.

John

 

Have anyone tryed nVidias on temp monitor program??
I have tested many difrent temp programs and onley nVidias temp program is the onley 1 thats shows right temp on my 8600gt.

 

Hi.

I just overclocked my 9200m to 700 core 850 mem and got 2642 points in 3dmark06demo with a maximum gpu temp of 59c , my stock score is 2086 points.

Regards

John.

 

ok, i just went to john lewis, i showed them the temperature reaching 59 at idle, they then used hwmonitor on the show laptop and that reported temps of 46 max, but they would not replace as they said temperatures shoul only worry you when they reach 70 plus, which i thought was a load of (insert your own word here), the fact that you can feel heat from 2 inches away from the laptop didn't seem to bother them.

If the graphics burns out in a couple of months hopefully they will replace it

just a quick question is there a program to control the fans on vista?

 

I'm also confused because of the different versions of HWmonitor, my temps now are either 41C or 46C.
Lol, when the fans are on I can feel the heat about 3" away with my face and its really hot.

 

hwmonitor 1.11.0 and Nvidia Ntune both have the same temp reading on my Q210 , 43-46c

Manic Penguins - what do you mean you can feel the heat 3" away, do you have your head level with the exhaust vent on the left side of the Q210?

regards

John.

 

this laptop is now getting on my nerves, i have timed it and the fan kicks in every 1 minute and 17 seconds, and when i press fn and f8 to st to low mode the temperatures rise to 68 at idle and then the fans go on the highest setting. i can't use it in any lectures because the fans are keep kicking in

 

We need to be sure whether this is a hardware or software problem.

What does Task Manager show as the CPU usage?

What power profile are you using?

Can you capture and post the monitoring page from RMClock?

John

 

I think he should use the restore partition and then he would know if it was hardware or software.

Regards

John.

 

THe cpu usages usually goes between 0% and 4%,

It heats up on all the profilses, even samsung's own profiles.

Will capture when i get home.

I have reinstalled windows with no software and its the same temperature after i install all the samsung drivers and software.

Will running the laptop in the low power mode (fn+f8) void the warrenty if i always run it in that mode.

I wonder if the people in john lewis know about that speed manager, as when its on low it reaches 70. can i set it to low and then stop the fn+f8 button from working?

 

I think the best strategy is to capture some idle temperature graphs, both for the "problem" computer and for some others. Also a note of the fan activity.

If the graphs confirm that something is unusually hot then it will be best to go to Samsung support. If they agree that something is not right then they can issue the RMA to trigger a replacement.

John

 

will i then be able to take it into john lewis with the rma and get a replacement.

What would happen if they said they after john lewis replaced it that it is just a hot graphics card, would they charge me a restocking fee?


thanks

ps. could anyone with the samsung q310, p8600 and 320g hard drive upload their idle temps please.

Thanks

another edit, can someone with the q310 please post what version is instaled for the bios, i have version 01su and their is v5 on the site

 

If Samsung agree there is a problem then once you have the RMA number, John Lewis should replace the computer with a new one. They then give the defective one back to Samsung who credit them. Normally, you put everything back in the box and swap it for a complete new box.

The current problem is to figure out whether you have something which is a little hot, but within specification, or it is out of specification.

John

 

heres the rmclock and hwmonitor at idle


at idle the temps go between 53 and 58 without the fn+f8 installed, and with it installed and on low it goes up to 70 before the fans kick in.

thanks

 

I've just installed the latest bios and graphics drivers. I'll run a test (probably tomorrow now) and post my temps.

 

Hi.

Just use silent mode and capture the hwmonitor screen when it hits 70c and take that to the shop, but dont mention slilent mode ,just say you were playing a game!

I will keep your secret.

Regards

John.

 

lol i thought of that but they take the laptop out and you have to show them it hitting 70, but if i press fn+f8 in front of them they will know, as i doesn't remember your setting

 

The CPU temperatures look very good. The HDD is warmer than I would expect and is likely to get up to the max spec temperature of 55C if you stress it.

What happens if you turn off Vista' s eye candy? Set Windows' visual settings to Best performance.

John