Samsung Recovery Solution III restore problem.

My samsung Q310 had slowed down significantly so I decided to do a complete system restore. I booted into samsung recovery solution III and clicked on the complete restore option. It gets about half way through the process before stopping and saying "an error occurred while reading the restore image file". After this the restore just cancels.

Now I can't boot into vista at all but I can boot into a ubuntu installation I had previously installed. Anyone any suggestions for sorting this out? Thanks.

 

I wonder if the factory image is getting corrupted. Can you run a HDD scan in Linux?

One workaround is to download a Vista image from one of the links here. You will lose the Samsung-specific software but you can activate it the Windows key on your notebook.

John

 

Thanks for the reply. I'm not sure how to check the disc in ubuntu, I've tried a couple of things but know luck. Any suggestions?

I might try one of those vista images but the only problem is the vista sticker on the bottom of my laptop with the key is worn and unreadable. Thanks.

 

Google for "Linux check disk". There seems to be several tools.

Recreating your Vista key would be more of a challenge. I haven't had the problem of the COA details wearing off, but your problem helps explain why some manufacturers are now putting the label under the battery (not so easy for those new models with internal batteries).

John