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    Samsung laptop taking a long time to power down

    Discussion in 'Samsung' started by siblades, Apr 9, 2014.

  1. siblades

    siblades Notebook Enthusiast

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    Hey,

    I've got a Samsung NP370R5E-A02UK. It's running Windows 8.1 Pro and is completely up to date, including the new 8.1 update that was released yesterday.

    The laptop boots up in seconds, but when I shut it down, the screen goes off after about 2 seconds, but then I have noticed that the laptop is staying powered on. The blue light on the front stays on and I can hear the fan and HDD still working inside. It then takes about 3 minutes before the laptop fully powers down.

    Does anyone know why this might be happening? It's only started doing it since I updated to 8.1, when it was just Windows 8 Pro it powered down in seconds.

    Thanks in advance :)
     
    siblades, Apr 9, 2014
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You could look in Event Viewer's system log for the time of shut-down to see if it reports anything anomalous.

    If that doesn't give any clues then put "Windows 8 slow shutdown" into your favourite search engine. The first discussion I looked at proved to be caused by the Bluetooth driver.

    John
     
    John Ratsey, Apr 9, 2014
    #2